Su Wuxi raised the corners of her lips slightly. It is precisely because of consumers like Wang Ruoxi who support her that her business can be successfully established from scratch.

While they were still soaking in the laboratory, someone outside suddenly started knocking on the door vigorously again. The knocking sound was so loud that Wang Ruoxi couldn't even hold the flask in his hand, and it fell to the ground with a bang.

Wang Ruoxi looked at Su Wuxi with self-blame, her eyes were as helpless as a child who did something wrong.

Su Wuxi roughly estimated that the loss of this small accident was just a beaker and some raw materials, and she generously comforted: "It's just a small matter, but the company has something to ask me, so I can't accompany you here , can you go back first?"

"Hmm." She who did something wrong was more like a baby, but said with concern at the same time. "If there is anything, you must notify me in time, and I will help you."

Su Wuxi nodded silently, and sent Wang Ruoxi away after cleaning up the mess. Although she is still a small company, the employees in it are all carefully selected. If there is no major event, it will not be like this What a fuss.

She didn't know what she was thinking, but after encountering this incident, she instinctively wanted Wang Ruoxi, who was relatively simple and easily flustered, to leave first, and she went to see what happened alone.

It wasn't until she was far away that she asked her colleagues who rushed to report in a low voice, "What's the fuss about?"

When I was not a leader before, I thought that a bluffing personality was easier to activate the atmosphere, so I didn't care much about it, but the more I was in a high position, the more I paid attention to the influence of the team.

After the flustered voice rang out just now, everyone in the company was in a state of panic, thinking that something serious had happened.

Su Wuxi glanced at them with a calm look, telling them to be calm and continue to work seriously, then she showed the aura of a strong woman and dealt with things domineeringly.

"Boss Su, we have encountered trouble, why don't you find a place to hide and let some male leaders see if they can solve it?"

"This is my company, and if something goes wrong, I should be the first one, not someone else to cover for me."

Su Wuxi is not a rigid person. Of course, the employees who can understand this sentence are also for her own good, but this lingering responsibility makes her unable to shrink back.

"Leader, why are you so stupid? You don't know who is the backbone of our company. If you are caught by someone who is not kind, this newly established company may not be able to survive."

The words and sentences are very sincere, but Su Wuxi is not a person who will be afraid: "I have never had any problems with my upright conduct, so I dare to go and see what's wrong."

Although what she said was open and aboveboard, seeing how worried her subordinates looked, she knew that something must have happened.

The more this is the case, the more she can't back down, otherwise if the people who come looking for trouble continue to make trouble, then the company's atmosphere will not be disturbed by her.

When she hurried over, she found that the door of the office was already full of people, including gossiping colleagues in the company, and some reporters with microphones and cameras. People outside don't even have a place to start.

When they first walked in the door, everyone was stunned when they saw her, and Yang Yang was the first person who was nervous, he pulled her to his side and whispered: "Today this woman came suddenly, with a certificate from the hospital Said it became like this because of the use of our products."

Su Wuxi glanced at the weeping woman and felt a little distressed. People who use her products are eager to become more beautiful, but no one can accept such a sudden encounter.

Yang Yang is good at sales, but he is not good at soothing women's emotions.

"I'll go and see what's going on, let's discuss a solution." Su Wuxi calmly said to Yang Yang beside him.

I'm afraid that the people in the company who are really good to her now think that something big happened, so they want her to go out and avoid it, but it's not her character to lose without fighting like this, she just wants to see what happened matter.

"I am the CEO of this company and I am also a doctor. Would you like to let me see your situation?"

Her gentle voice came slowly, giving people an inexplicable sense of security.

The weeping patient takes his hands away from his face to reveal erythematous, slightly swollen skin.

"I didn't come here to extort money. I suddenly became like this after using your company's products."

Being charged with such a crime gave her a headache. She used her eyesight as a doctor to quickly check the condition of the customer's face.

It's a real skin reaction, not just coming to make up and extorting money. She is a conscientious businessman who has always used good raw materials, and her own carefully formulated formula. It has been so long since it was launched, how could there be Such a serious accident?
"If this lady doesn't mind, let's go to the hospital for another examination!" She sincerely proposed the solution in her heart.

Although this is a headache, it cannot be avoided.

It's better to go to the hospital and use formal equipment for another treatment and examination. She can also communicate with a professional doctor so that she can accurately confirm the condition.

If it is really related to her company, then she is willing to pay compensation.

Originally, this plan was perfect, but the consumers jumped up when they heard it, pointing at their people and crying.

"When I just became like this, I went to the hospital, and I also made a certificate that it was related to your company's products. Now I have found the head office, and even the symptoms have improved a lot. If you go to the hospital to appraise me, then I will Isn't this suffering in vain?"

Su Wuxi is helpless, what he said is very correct, obviously this person has relieved a lot of symptoms than in the photo, and he should recover naturally with the passage of time.

It is indeed very inappropriate to determine the claim settlement based on the current test report.

As a leader, she really wanted to calm things down, but if this matter passed in such an unclear way, it would cause a great loss to their company's reputation.

Yang Yang walked to Su Wuxi's side at this time and whispered, "If you want me to tell you, first detain this patient with us, and don't let the wind leak out. After a while, this person will recover, and we will take it as an issue." It's over."

Su Wuxi blushed, what kind of public relations crisis is this!If the company really handled it in this way, it is estimated that the police station would have come to the door long ago.

"Don't talk nonsense, we must not only provide the best products, but also provide the best service. In what kind of society is it now, we can't detain her for a lifetime. As long as she goes out, she will definitely criticize us more seriously."

After being reprimanded like this, Yang Yang stuck out his tongue. He also thought that he had said something stupid in a hurry, so he stood aside and watched Su Wuxi communicate with the customer calmly.

The terrible thing is that the diagnosis certificate provided by this customer cannot be used to settle the claim at all. The difference in influence is like comparing a certificate issued by an ordinary clinic with a third-class hospital.

It seems unfair for Su Wuxi to take this certificate to compensate. I am sorry for the conscientious employees who have suffered this injustice for nothing, and the insurance company will not accept this account and lose money. She can only bear it as the decision maker.

Helpless, the other party was unwilling to go to the hospital anyway, so she could only patiently say: "Can you show me your skin care products?"

The customer patiently took out the skin care products that had just been unpacked. They were still very new, and they should have become like this after only one use.

Su Wuxi took some skin care lotion and applied it to his hands in front of her. Seeing the other party's unbelievable expression, he took some and applied it to his face.

After waiting for a long time for no response, she patiently explained: "Look at the same skin care water, I have no problem using it on my body. Our company's products have been tested a lot before they are released, so I think Your case should be an isolated case in terms of physical fitness, so we can only rely on a regular hospital to make a ruling, and the certificate you submitted is not monitored by our side, so it has no legal effect, understand?"

She spoke out the easy-to-understand words so patiently, and everyone in the company nodded in agreement, but how can a victim have so much reason.

The customer with a red face cried and said: "Who doesn't know that you who start a company will collude with the doctor. Then you will write me a fake certificate and let me suffer this grievance for nothing?"

Su Wuxi was helpless, if she had such a great ability, she would have soared into the sky long ago, does she still need to start here to deal with this small problem?
But from the moment she made up her mind to take this step to earn money from customers, she was fully prepared, and she explained patiently to some customers who seemed to be naughty.

"You choose us because you trust our products. We want to give you and more consumers an explanation, so we want to find out the reason, but no matter what the result is, we will give due compensation."

She has been extremely patient, even somewhat benevolent, but just after being beaten by a group of receptionists who seemed a little rigid, the female customer seemed very fragile and impatient.

After getting up, Su Wuxi asked Yang Yang seriously: "How did you communicate with this customer just now?"

After being stared at by such a majestic gaze, Yang Yang said a little embarrassedly: "I just took out our ingredient list and told her that we are a conscientious enterprise and there is absolutely no problem with it."

Su Wuxi appreciates this confidence, but this way of communication is really too bad.

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