When the customers who bought Chen's jewelry heard the news, they were all very frightened, for fear that if the news was true, their money would be wasted.

Customers began to rely on relationships to find familiar appraisal experts to see if the jewelry was a fake, but the results they got were all without exception.

The Chen family has just started in the jewelry industry, and the reputation of the industry under its name is excellent, and it is also favored by the majority of customers. Everyone buys jewelry out of trust.Now that something like this happened, isn't that a slap in the face in public?Intentionally deceive consumers?Taking customers for fools?

This makes the customers who have been supporting them wholeheartedly how can bear it, and everyone gathers for a while, ready to ask Chen's Jewelry for an explanation.

The jewelry counter under the Chen Group gathered a large number of customers, and everyone condemned Chen with one voice.

"Our group of people buy jewelry from you based on trust. What do you mean? Use counterfeit products to fool us? Are you playing us customers like monkeys?" In theory, the tone is full of anger, and the voice is also loud, and it is not difficult to see the anger in it.

With the leader, the rest of the customers also gained confidence, opened their mouths in a hurry, and surrounded the counter with water.

"You Chen family must give an explanation today, otherwise we will not leave. Unless you are closed for business, you must settle the matter satisfactorily today."

"Yes, that's right. How can you do business like this? If everyone is like this, they might as well close their doors and close their doors. Why do you still open a shop? Do you really think that ordinary people's money is so easy to make?"

Everyone was talking about it, and the scene was a bit uncontrollable for a while. The shop assistants at the counter had never seen such a scene before, all of them were slightly pale, and there was unstoppable panic in their eyes when they looked at each other.

Those who are older can only come forward to maintain order, with a smile on their faces, and politely say to the noisy crowd: "Everyone, please be quiet, our Chen family has just entered the jewelry industry, and there may be some unavoidable problems But please believe us, other industries under the name of the Chen Group have always been widely praised by everyone, I think there must be some misunderstanding, please don’t worry, we will give you a satisfactory answer.”

It's okay not to speak, but when the teller speaks, it arouses dissatisfaction among customers.Misunderstand?Where is there any misunderstanding here?Since Mrs. Chen has done such a thing, don't be afraid to admit it.The big guy has evidence, how can the identification certificates of each one be fake?
One or two can be said to be fake, but if you look around, all the customers who came to the scene were holding authentication certificates, saying that there was a misunderstanding, who would believe it?
"Where is there any misunderstanding? I think it is clear that you, Mrs. Chen, are daring to act or not. Quickly find out your person in charge, and we demand a face-to-face confrontation. If you don't come out, don't force us to smash the store! Save you from continuing to cause harm. Others." A voice from the crowd spoke out their aspirations for a moment, and everyone followed suit.

The teller who spoke just now saw that the situation was wrong, and her face was very anxious, but she still had to remain calm, hurriedly took the hand of the teller beside her, and told her to notify the person in charge. The current situation is far more complicated than imagined. If the situation continues, it is impossible to say that these customers will really make a move to smash the store.

Not long after, the teller who went to contact the person in charge came back, but the expression on his face was not very good-looking, and there were faint signs of crying.

"What should we do? The person in charge is not in the store now, and no one can be contacted. What should we do? How can we deal with this kind of thing?" The teller said aggrievedly, and the panic in his eyes was obvious.

"Don't worry, the group should get the news, and we will hold on. Get up, don't be discouraged, there must be a solution." The older teller began to comfort everyone. In fact, she was not sure at the moment, after all Never experienced such a big scene.

The Chen Group has also received the news. Chen Ziguang stood in the huge office, his face was full of panic, his hands were rubbing together, and his forehead was covered with fine beads of sweat. Hearing the assistant's report, his feet Pace back and forth non-stop.

"No, it can't go on like this, someone has to come forward to solve it." Chen Ziguang's mind flashed, and he thought that there was another person who could solve this matter.

He walked quickly to the desk, reached out to pick up the phone, tapped the screen with his fingers, unlocked it, and dialed Ji Qingyun's phone skillfully.

The phone rang for a long time, and was finally connected. Before Ji Qingyun could ask, Chen Ziguang spoke first.

"Qingyun, something happened to the company. All the jewelry sold before were identified as counterfeit. A large number of customers gathered in the company's counter to make trouble. You need to come back quickly to solve it." Chen Ziguang's words were full of anxiety If it weren't for the fact that no one was qualified for the job, he would definitely not bother Ji Qingyun.

"Okay, Mr. Chen, don't worry, I'm going to return now, and I will go back to solve this matter as soon as possible." After hearing the cause and effect of the incident, Ji Qingyun also understands the seriousness of the matter. If such a matter is not handled properly , I am afraid that it will affect the reputation of the group, and the jewelry industry under its name is also in jeopardy.

"Okay, then I'll wait for you to come back, and I'll trouble you, Qingyun." Chen Ziguang touched the sweat on his forehead, and he felt a little relaxed, but he couldn't completely relax. The current situation was too difficult.

After hanging up the phone, Ji Qingyun quickly packed his luggage and prepared to return.

"Go, tell the person in charge of the counter to tell him to stabilize the customer's mood, and wait until Ji Qingyun comes back, so as not to make this matter bigger and bigger. The impact on the group is really too great." Chen Ziguang With a cold face, he commanded the assistant beside him in a deep voice.

The assistant stepped back and informed the person in charge of Chen Ziguang's order.

Coincidentally, today the group convened the heads of various counters to come to a meeting. The assistant quickly found the person, and the person in charge received the order and immediately went to the troubled counter.

"What's going on? Is your Chen Group not taking our people's demands seriously? How long has it been? Why haven't you people who can make up your mind come out here? Are you really forcing us to do it? The troubled customers became more and more excited, and everyone rushed forward, all of them blushing, holding the certificate of authenticity and the fake jewelry they bought tightly in their hands.

When the person in charge came to the scene, what he saw was such a scene. His expression was startled, and his pupils shrank suddenly. The situation was really beyond his control, but he had received the order, and he must not back down at this moment.

The person in charge gritted his teeth and walked quickly in front of a group of customers. The tellers were overjoyed when they saw the person in charge appeared.

"Don't be impatient, customers. I'm the person in charge of the counter. I'm sorry to bring you an unsatisfactory shopping experience, but please don't get angry. We will definitely give you a satisfactory answer."

The appearance of the person in charge eased the mood of the customers on site a little.

Tap the screen to use advanced tools Tip: You can use left and right keyboard keys to browse between chapters.

You'll Also Like