Sweeten the CEO's life

Thanks to the unremitting efforts of the staff, the VIP area of ​​the dessert area has finally been completely and perfectly planned. The VIP area is located in the corner with the best lighting in the original dessert area. It feels like a dreamy dessert, and the VIP area is surrounded by colorful ribbons, which is quite different from the ordinary dessert area outside.

The comparison of the two places makes people feel like they want to be a VIP at first glance, and it is precisely this kind of psychology that makes consumers more willing to spend to achieve the purpose of turnover.

After setting up a separate VIP area, coupled with the use of the original plan proposed by Tian Tian, ​​the dessert area began to operate using a new business model. As the new manager Tian Tian, ​​what she implemented was the new plan she had in mind. Maybe not nervous?On the first day of resumption of business, he never left the door of the hotel, and he kept an eye on the dynamics of the dessert area all the time.

Unexpectedly, the effect of this business model is much better than she expected. After a few days of observation, the effect has exceeded expectations. Not only will the original customers not be greatly discounted, but the number of seats without reservations is almost full. When the official website of the company opened the appointment time for the dessert area, all the places were sold out in less than half a minute.

After reducing the flow of people, it also ensures the quality and attitude of the original service. The dessert chefs in the background will not be too hasty when making new desserts, and will not delay the taste of desserts because of time. The service and desserts are comprehensive. The substantial increase has won unanimous praise from the hotel's senior management.

The results of this operation soon spread to Li Chengxu's ears. It is said that the new manager not only manages Li's Hotel well, but also eliminates all previous conflicts. , Even as a manager, he is still as unassuming as a pastry chef in the past, and the employees quickly accepted the new manager, which is not much better than the previous manager's behavior.

The business model and the employees accept themselves at the same time, which makes Tian Tian more sincerely love the dessert business. After the conflict is resolved, she devotes all her energy to creating better desserts to attract customers. Next, she will launch several new desserts. Yu will go to the VIP room to inquire about the satisfaction level of this dessert, but the survey results are unanimously favorable.

Just when she felt that everything should be restored to stability after changing the business model, she didn't expect that things were not as simple as she imagined, and soon the dessert area ushered in the first wave of difficult tests.When investigating the recent turnover, she found that the recent turnover had plummeted for some unknown reason. Tian Tian couldn't help frowning from this investigation result, pinching the turnover account book and didn't know what to say for a while.

She just didn't pay close attention to the management of the business model for a few days, and devoted herself to the dessert business. Is this the result? "How do you usually do things? You didn't know to notify me when your sales dropped so much? It's been a few days, and I didn't find out until I had to review it myself?" She couldn't restrain her temper and lost her temper. She sternly reprimanded the staff, if she hadn't discovered this problem, how would she explain this month's turnover to Li Chengxu?

The employee who saw Tian Tian angry for the first time realized the seriousness of the matter, and apologized again and again to show his dereliction of duty: "I'm sorry, I'm sorry, we have been operating as usual during this period, nothing went wrong, and we don't know Why did the turnover suddenly drop?"

Seeing the staff talking non-stop, Tian Tian felt embarrassed to blame them any more, pinched his brows and stared at the dessert area thinking about the reason for this incident. It is impossible for the turnover to drop for no reason. With such popularity, there shouldn't be a problem with the desserts.

There is no problem with the desserts, and neither is the staff, so could it be the customer's problem?She felt that she was in a fog now, and she couldn't find any direction for this sudden situation for a while.No, she can't stay in the background to study desserts tomorrow, she has to take a good look at the dessert area.

After having this idea, Tian Tian didn't stay in the back kitchen all the time the next day, but stayed at the front desk as an employee, observing the reason for the drop in turnover. Today she must figure out the reason.When the dessert shop started to receive the first batch of customers, Tian Tian approached them enthusiastically, and at the same time, as a dessert chef, he personally introduced his dessert concept.

The VIP area was quickly accommodated by a group of customers, and the seats were filled. Tian Tian, ​​who was still thinking about it, quickly understood the reason after a morning of observation. They didn't plan to leave the VIP seat until after the meal. Some people turned on their electronic devices after eating dessert and began to sit on the seat to kill time. Tian Tian thought it was nothing at first when he saw this. two or three hours.

If the seats are not available, the next batch of reserved customers cannot be received. If they continue to do this, then the turnover of the day can basically only be drawn from the first batch of accepted customers in the morning.Tian Tian, ​​who really couldn't stand it anymore, ordered several waiters to come forward and remind them not to stay in the VIP area for too long. Some customers would choose to order another dessert to save time, and some customers who had verbal conflicts would start to get angry with the waiters. After scolding, they originally focused on service issues.

Adhering to the principle that customers are God, several waiters blushed and did not scold those unqualified customers. They could only endure silently and then went back to the front desk to tell Tian Tian what they had encountered. Standing at the front desk, taking these into consideration, looking at the waiters who came back with low interest, I patted their shoulders with some guilt in my heart: "It's okay, you have done a good enough job."

At the same time, the mysterious person lurking in the dark observed the activities of the dessert area in the past few days. From time to time, he would take two photos and send them to the contacts on his mobile phone, as if observing Tian Tian and the dessert area.Wang Yuting received the feedback effect from the mysterious person at home, and her expression became a little smug. When she zoomed in on the photo sent to her by the mysterious person, she could vaguely see Tian Tian frowning with an extremely displeased expression.

Apparently, she was overwhelmed by the customers who occupied the seats for a long time. Wang Yuting felt that she was really a genius. She could think of a way to reduce sales by buying customers who occupied the seats for a long time. Drive customers away, wouldn't it be both?
Lying at home humming a ditty, Wang Yuting felt that her affairs had been retaliated and felt unspeakable joy all over her body when she returned home. Isn't Tian Tian very powerful?Isn't she good at planning a case?This time, she wants to see how Tian Tian can deal with these customers hired by her.