President's girlfriend is in love with me
Chapter 195 True Service
Yang Yu didn't know what to buy for this future mother-in-law. Anyway, the last time I met Li Bingxue's boyfriend, I was so sour that I wanted to curse, but I didn't meet those people.
After finishing his work as an agent in the factory, looking at the increasing retail order data, an idea suddenly popped up in Yang Yu's mind, New Retail.
At the same time, the company has also entered online business platforms such as Tmall and JD.com.
The only retail that is not open now is offline. This is a large investment of capital, and the company has no plans yet.
In the workplace, Zhou Hui and Li Junxiong couldn't stop Yang Yu from playing like a fish in water, but on the way to start a business, Yang Yu fell down this time.
Since Longye's foot washing shop and massage shop opened, the number of customers on Yang Yu's side has dropped sharply, and the turnover has dropped by one-third.
This made the founders anxious.
"I'm wondering, they charge more than us, why do people go there? Aren't the people in this area all migrant workers, how can they afford it?" Yang Xiaohong wondered.
"They're opening for marketing. It's normal to have a large number of people. Don't worry." Yang Yu first stabilized everyone.
"How about we lower the price again? Fight a price war?" Zhao Hu suggested.
"Our price is already very low. If it is lower, we will not make a profit or even lose money. Will you pay for it then?" Yang Xiaohong persuaded her with one word.
Zhao Hu shut up immediately.
Everyone followed in silence.
Yang Yu had to show strong leadership and judgment at this time, so he said: "Everyone, don't worry, our rent is very low this year, and all we earn are our own. After the opening period, let's see Whether the flow of people will pick up, we still have the same saying, service, service, service, we must learn the spirit of Haidilao, the customer is God, and everything must make customers feel at home."
Yang Yu must implement this tenet, it is the best weapon he thinks to defeat Long Ye's big shop.
"We will close early tonight. I will personally train and tell everyone what service is." Yang Yu must do the best service to let migrant workers enjoy the foot-washing experience of the rich.
After ten o'clock, the business was closed.
Yang Yu summoned all the foot-washing girls and massage girls.
"I know everyone is working very hard. They go to work during the day, come to work part-time at night, and come to shifts. They go back so late every day. Hard work and struggle are reserved for our young people." As a small boss, Yang Yu first encouraged everyone Bo, and then said the main point: "Recently, everyone knows that we have encountered a strong competitor. This is a situation that we must face and will definitely encounter on the way to start a business, but if we lose in this kind of business competition, everyone Both will be laid off. Therefore, in order to defeat the opponent, we must come up with differentiated services from the opponent.”
So, Yang Yu began to explain to everyone what real service is.
"When a customer comes, you should judge his heart at first glance, and the possible encounters. You must not wash your feet all over the place. You must unlock the hearts of customers and talk to them about whether life is not satisfactory. We will Before the guests, understand their potential demands." Yang Yu's words are very abstract and profound, and these migrant girls basically don't understand this kind of service thinking, so Yang Yu began to cooperate with Yang Xiaohong to express it to them one by one. look.
After finishing his work as an agent in the factory, looking at the increasing retail order data, an idea suddenly popped up in Yang Yu's mind, New Retail.
At the same time, the company has also entered online business platforms such as Tmall and JD.com.
The only retail that is not open now is offline. This is a large investment of capital, and the company has no plans yet.
In the workplace, Zhou Hui and Li Junxiong couldn't stop Yang Yu from playing like a fish in water, but on the way to start a business, Yang Yu fell down this time.
Since Longye's foot washing shop and massage shop opened, the number of customers on Yang Yu's side has dropped sharply, and the turnover has dropped by one-third.
This made the founders anxious.
"I'm wondering, they charge more than us, why do people go there? Aren't the people in this area all migrant workers, how can they afford it?" Yang Xiaohong wondered.
"They're opening for marketing. It's normal to have a large number of people. Don't worry." Yang Yu first stabilized everyone.
"How about we lower the price again? Fight a price war?" Zhao Hu suggested.
"Our price is already very low. If it is lower, we will not make a profit or even lose money. Will you pay for it then?" Yang Xiaohong persuaded her with one word.
Zhao Hu shut up immediately.
Everyone followed in silence.
Yang Yu had to show strong leadership and judgment at this time, so he said: "Everyone, don't worry, our rent is very low this year, and all we earn are our own. After the opening period, let's see Whether the flow of people will pick up, we still have the same saying, service, service, service, we must learn the spirit of Haidilao, the customer is God, and everything must make customers feel at home."
Yang Yu must implement this tenet, it is the best weapon he thinks to defeat Long Ye's big shop.
"We will close early tonight. I will personally train and tell everyone what service is." Yang Yu must do the best service to let migrant workers enjoy the foot-washing experience of the rich.
After ten o'clock, the business was closed.
Yang Yu summoned all the foot-washing girls and massage girls.
"I know everyone is working very hard. They go to work during the day, come to work part-time at night, and come to shifts. They go back so late every day. Hard work and struggle are reserved for our young people." As a small boss, Yang Yu first encouraged everyone Bo, and then said the main point: "Recently, everyone knows that we have encountered a strong competitor. This is a situation that we must face and will definitely encounter on the way to start a business, but if we lose in this kind of business competition, everyone Both will be laid off. Therefore, in order to defeat the opponent, we must come up with differentiated services from the opponent.”
So, Yang Yu began to explain to everyone what real service is.
"When a customer comes, you should judge his heart at first glance, and the possible encounters. You must not wash your feet all over the place. You must unlock the hearts of customers and talk to them about whether life is not satisfactory. We will Before the guests, understand their potential demands." Yang Yu's words are very abstract and profound, and these migrant girls basically don't understand this kind of service thinking, so Yang Yu began to cooperate with Yang Xiaohong to express it to them one by one. look.
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