super part-time master

Chapter 534 The First Step to Lobby Manager Promotion

Although Lin Ming wanted to continue to comfort Xiao Yu, but the little girl, he really had nothing in common with her.

But if Lin Ming didn't pay attention to her, he might really be dubbed "Straight Male Cancer".

He is really not a genius in this area, and if he is unreasonable, he can admit it frankly.

But if the relationship with his colleagues is not good, then he is likely to lose more than he gains.

So, to sum it up, Lin Ming had to be patient and chat with her!

"Well, what is this? You just need to experience more things, so that you can understand that in fact, many things don't need to be so worrying!"

Although Lin Ming had already comforted her so much, Xiao Yu still had an aggrieved expression.

"Are you still not happy?" Lin Ming asked.

Xiaoyu shook his head, the mourning expression disappeared, replaced by a smile.Lin Ming felt that now Xiaoyu finally had a professional look.

Lin Ming's mood finally improved a bit, and he also laughed, "That's right! When we're working, we can't let bad moods interfere with us!"

"Manager Lin is so gentle." Xiaoyu praised.

Lin Ming did not respond to her, but silently accepted her evaluation.

However, to be idle is to be idle, Lin Ming felt that he had just entered the hotel as a manager.

No matter how well he planned in his mind, his actual operational ability is still unknown.

That's why Lin Ming felt that he shouldn't be idle now, but to find other old employees to familiarize himself with the situation.

Lin Ming began to look through the materials on the table, and also contacted the previous person who held his position on the mobile phone.

He planned to talk to someone else later.

But Xiaoyu has nothing to do.She also followed Lin Ming, like a newborn chick, wherever Lin Ming went, Xiao Yu followed.

Lin Ming didn't realize it at first, but later he saw Xiaoyu always turning around behind him, so he asked, "Why are you following me?"

When Lin Ming asked him suddenly, Xiaoyu panicked. He really looked like a rookie who knew nothing.

"Ah...my one, I want to learn from you. And I don't have anything else to do right now..."

Lin Ming felt like he had become a hen.

"Uh... You find something to do by yourself, and it's nothing to learn from me. I'm new here too."

So Xiaoyu was sent to the side by Lin Ming.

Lin Ming didn't know what she was doing, anyway, he couldn't control that much.

Although Lin Ming is Xiaoyu's boss in terms of rank, but in terms of job content, there is no overlap between them.

The person Lin Ming contacted was Sister Kang.

Sister Kang is a very thoughtful person.Although she had already resigned, Lin Ming asked her to help explain these matters, and she enthusiastically called her.

"Hi, hello, I'm Sister Kang."

Lin Ming felt very heart-warming when he heard that amiable voice.After all, from the sound of her voice, she was a very kind person, Lin Ming felt that she should be easy to get along with.

"Sister Kang, I'm sorry to trouble you." Lin Ming didn't say much, and just exchanged greetings at the end of the day.

Sister Kang smiled and said, "Is there anything you don't understand?"

In fact, if you want to talk about what you don't understand, that's too much.Lin Ming basically knew nothing.

Although it is true that Lin Ming doesn't need to know such details, after all he still has a part-time job card.What he can't do, the part-time card can help him do.

He wanted to ask these questions, and it wasn't for show.Mainly, Lin Ming still wanted to understand the situation here.

After all, once the part-time job card expires, he will not know anything, and it will be embarrassing if he encounters something.

"What is the process of our usual work?"

"Oh, this. Actually, you don't have to worry too much about this. In fact, you know the most important things, right? We manage our own subordinates or something."

"Oh, I understand!" Actually Lin Ming didn't understand anything.He doesn't know how to manage his subordinates at all.

Knowing is knowing, not knowing is not knowing, Lin Ming had to ask a little more clearly, so as not to hurt his conscience: "Then what if my subordinates don't listen to me?"

Sister Kang laughed loudly on the other end of the phone. Lin Ming didn't know what she was laughing at, but it actually made her laugh so long.

After laughing for a while, Sister Kang replied in a groaning way: "If you don't listen to you, either your method is not good, or your personality is a little bit weak. This can't be rushed, if you can do it , the facts will prove that you can do it.”

Lin Ming felt that Sister Kang didn't say anything.

Was she teasing him?
"Sister Kang, don't play around with me!" Lin Ming said impatiently.

"This is not going around in circles, this is the truth!" Sister Kang laughed: "This is really too urgent. You should familiarize yourself with the working environment first, and the process will be easy to use, but if you want to play a good role in linking the past and the future, you have to study hard. It also depends on the strength of the individual's comprehension ability."

"In short, let's get familiar with the business first, and then discuss it further, okay." Sister Kang said.

Lin Ming was ignorant in his heart, but he was still a college student after all!Learning ability is still there.

Lin Ming officially took over as the lobby manager.The boss has notified in advance!The temple was not very big.So it doesn't cost much, personnel arrangements, basically the boss has the final say.

The lobby manager has a separate small office.Lin Ming sat in his seat and looked around.There are rules and regulations on the wall.Lin Ming flipped through the countertop manual again, the first thing that caught his eye was the duties of the lobby manager:
1. Maintain the order of the lobby and the safety of guests, and keep the lobby quiet, elegant and civilized;

2. Properly arrange the work of the day, supervise and check the work quality of the front desk and waiters;
3. Handle guest complaints, assist hotel leaders and relevant functional departments to deal with various emergencies in the hotel;
4. Answer guest inquiries and provide necessary assistance and services to guests;

5. Do inspection work every day, and supervise the appearance, health status, equipment operation, and safety of hotel and restaurant staff.

In addition to acting as a bridge and link, the lobby manager is also the "eyes" for supervising the quality of work in hotels and restaurants.

After Lin Ming read it carefully, he felt a little better.

He changed into his work suit and walked out the door with his hands behind his back.

The hotel has been in operation for many years and is on track!The original hotel lobby manager quit the job, and the boss came out to supervise and manage it these days!
The hotel is basically functioning normally!Now someone recommends him to be the lobby manager, and the boss just made it a matter of favor.

Lin Ming turned around and found nothing unexpected!Think about how easy it is to be a lobby manager.

Lin Ming walked to the front desk and said hello: "Good morning! Keep the table neat and orderly. You must be warm and courteous in hospitality."

Lin Ming thought that since he was a new official, he had to light up a small flame and gain a sense of presence.

The receptionist was a post-90s generation. Hearing what Lin Ming said, his expression didn't change at all!
Lin Ming couldn't bear to lose face. Thinking about how he was her boss anyway, how could he be so indifferent to what he said.

"I greeted you just now, why didn't you respond? What's your name?" Lin Ming was about to use his right of getting up.

"The rules and regulations are posted on the wall, and we have followed the requirements!" said the front desk with disdain.

The front desk doesn't take the manager seriously at all.Now those born in the 90s don't talk to anyone, they always have a self-state of loving someone.If you are not happy, you will leave the job.Therefore, the frequent flow of personnel is also a headache for merchants.

Lin Ming had just taken office, and he didn't know much about it, so he severely criticized the front desk and said, "Do you treat customers with this attitude? We are here to provide services to others. If you like to ignore them like this, can the customers come back?" What's your name? I'm the new lobby manager, my name is Lin Mingming. Why didn't the boss answer directly when he was talking to you?"

Chairman Mao once said that things should be taken seriously. Lin Ming is serious!
"Did you run out early in the morning without taking your medicine?" the front desk muttered in a low voice.

"What are you talking about, say it out loud, don't think I didn't hear it." Lin Ming got angry when he heard the muttering from the front desk.

"I didn't make any mistakes. What are you looking for in the early morning! Is the countertop messy? How can you be rude to treat guests?" The small receptionist said sharply.

"Then why did the boss ignore you when he greeted you? My job is to supervise and manage you, and if you find something wrong, deal with it in a timely manner." Lin Ming also opposed each other.

Just like this, you can say something to me, and the lobby can hear them arguing.Fortunately, there were no customers in the morning.

At this moment, Lin Ming received a phone call.

Lin Ming answered the phone angrily: "Wow, who is it, I'm working!"

"Oh, who made you so angry and spoke so fiercely." Sister Kang said cheerfully.

"Ah, I'm sorry, so it's Sister Kang. I'm in charge of the staff! The staff is rude and asked her to correct them, but they still defy the stubborn mouth. It's so annoying." Lin Ming complained.

"Oh, it's really three fires for new officials to take office. Hehe, the current employees are not like ours. They all have personalities and tempers. I wanted to ask about your work situation, but I didn't expect you to have performed beyond your normal limits! Haha." Sister Kang laughed loudly.

"You're still laughing, I'm already like this, hey." Lin Ming said.

"Didn't I tell you, don't be in a hurry to manage, and get familiar with the environment first! I haven't learned this before.

You criticize and guide the hotel staff before you have fully recognized them. Who are you convinced by?

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