My beautiful boss with a poisonous tongue: Abuse

Chapter 360
"Then it's settled. Today I will go to the branch office to report. I will first understand the situation, and then I will arrange the work during this period. Today is December 12th, and there are still four or five days before New Year's Day. Let's prepare separately."

"Okay. I will follow your arrangement."

"Is your time in time?"

Manyu said: "It's okay. Manxue is on the right track now, I won't have any major problems if I leave for a few days, isn't there still Yanglin in everything?"

"Man Yu, do you trust Yang Lin?" I didn't mean to sow discord, but because Yang Lin came from the Lin Group, her status is quite special, and now Man Xue is no longer the president of the Lin Group, and Exchange all the shares in my hand, so I asked her that.

Manyu didn't answer me directly, but said: "Don't worry, I know it well."

I didn't discuss Yang Lin's issue with Manyu again. I believed in Manyu's management ability, and she would not hesitate to use people. Since she believed in Assistant Yang, there was a reason for her to do so.

"By the way, the branch has just been established for more than a month, and all departments have already entered the track. It is up to you, the general manager, to take up the post. In terms of personnel, you decide on your own. It is up to you whether you want to recruit some talents. Let me tell you about the branch. Situation, our branch has acquired six companies, four in Shencheng and two in Guangzhou. I changed them into six subsidiaries of Shencheng Branch of Manxue Life Science and Technology. The original boss is the general manager of the subsidiary. You are the six The big bosses of the big subsidiaries. They still remain the same, you just need to manage the executives of these subsidiaries. As for the branch, we have established a marketing department, finance department, human resources department, and investment department, etc. departments, you just need to manage these departments well.”

The six major subsidiaries, why do I have the intention of being the head of the six major sects, do I have to take them on a trip to the Ming Dynasty to destroy Mingjiao?Oh, it's a play, this is not "Yi Tian Tu Long Ji".

I am a quick-witted person who likes to imagine, and I will go to the sky if I don't pay attention.

Manyu also said: "Your first task after taking office is to solve the following problems: first, make each subsidiary and each department operate normally in the shortest possible time. You can rest assured about this, because the subsidiary has been operating before. That's good, otherwise I wouldn't buy them, and I have already set up the basic framework for you in other departments, and you can repair it yourself, there shouldn't be any major problems; second, build a resource sharing platform as soon as possible, Allowing the six major subsidiaries and even the head office in Shanghai to share resources, whether it is manpower, material resources, technology, services or other resources, the advantage of doing so is that it can greatly reduce our costs, enhance our core competitiveness, and increase Manxue Brand thickness; third, optimize the personnel structure, do not support idlers, do not raise waste, the capable go up, the mediocre go down, establish a set of talent selection system and standards suitable for our own company, as well as welfare standards, this is a big deal, and it cannot be sloppy , this is related to our company's long-term plan; fourth—”

"Huh? And the fourth one?"

Manyu said with a cold face, "What do you think?"

"Boss Lin, tell me, then continue."

Manyu rolled his eyes and continued: "Fourth, to improve employees' service awareness and professional awareness, what we want to build is an elite team, an international and professional team, absolutely not allowing customers to be fooled, ridiculed, or treated Complaints and suggestions are treated in a cold manner. Ye Chutian, what can we do to provide the best service?"

"what?"

"Ah what! I'm asking you!"

"How to do it?"

Manyu said angrily: "I asked you, didn't I ask you to ask me back, don't you know how to use your own brain?"

I thought for a while and said: "If I am asked to do it, I will work hard in four aspects: first, establish a professional service department, which is the common after-sales department of various companies; second, improve the treatment of after-sales personnel so that after-sales The treatment of personnel is equal to that of R&D, marketing, investment promotion, and sales personnel, so that they have enough passion and motivation to serve customers wholeheartedly; third, regular professional training and assessment, allowing customers to supervise and colleagues to supervise each other; fourth , Improve the promotion system, so that every sincere and capable after-sales staff can also get the same promotion opportunities."

The reason why I put forward the above four points is that in the company, the treatment of after-sales personnel is incomparable with that of R&D, marketing, investment promotion, and sales personnel. The treatment of an after-sales manager may not be as high as that of an ordinary R&D personnel. Being tired is the most troublesome, but the income is the lowest and the benefits are the worst.

Many people think that after-sales work has no future. It is not valued by the company and leaders, and there is not much room for improvement.

Manyu nodded approvingly and said: "It seems that I was right to assign you to be the project manager first. You are much more mature than before, and you can see the idea when you look at the problem. These points you said are very important , This is also what I want to emphasize, Ye Chutian, remember, the most important thing for a company is not the scale, not the network, not the assets, but the talents and customers, creativity and innovation ability. No funds can be raised, and a small scale can be done Big, but if there is no talent, no customers, no creativity and innovation ability, a company cannot become bigger and stronger. Let me ask you, among the four talents, customers, creativity and innovation ability, which one do you think is the most important? "

I thought for a while and said, "Customer."

"What's the reason?"

"Customers are the foundation of an enterprise and the lifeline of products. Without customers, everything is nonsense, and even the best things have no value."

"Wrong." Manyu said a typo heavily.

"Is not it?"

"Of course not. The four are equally important, regardless of each other. They are like the four organs in the human body, the heart, kidney, stomach and lung, and none of them can be separated. Without talents, who will develop and promote products; without customers, you only have products And the sales team, but who can you sell to; without creativity and innovation, you can’t sell a steady stream of new products.”

I said convincingly, "Boss Lin is right."

Manyu nodded and said, "Okay. These are the four most urgent things. I will tell you about other things later. You should do these things first."

Manyu has already planned all the work for me. I just need to do it step by step. I think I am the most comfortable general manager. The big boss has laid everything down and has a clear plan for I refer to it, as long as I am not too stupid or can't support the wall with mud, the branch company will definitely be able to make achievements in a short period of time. In fact, all of this is due to Manyu's contribution.

I smiled and said: "Boss Lin, you have arranged everything, and let me, this little brother, come on. Isn't it cheap for me to let me pick up ready-made ones?"

(End of this chapter)