My beautiful boss with a poisonous tongue: Abuse

Chapter 851 Lin Manxue's Art of Management
A 35-year-old man chimed in:

"Yes, Mr. Ye, Xiao Zhou is right. Lanxin Villa can't be compared with Miss Lanxin's time in the villa these years. I came to our Lanxin Villa at the age of 24. It has been ten years since I counted it. I am also one of the few old people among us who have experienced the era of the two bosses, Miss Lan Xin and Leng Min. To be honest, Boss Leng Min and Leng are nothing compared to Boss Lan Xinlan. It’s okay, she has some management skills and is diligent in her work, but she has a shortcoming: she has a small layout, and lacks the ability to be more stable and innovative, but Boss Lan is different, she has a big layout, sees far, and can keep up with the development of the times.”

"In these years, Leng Min has managed the villa in an orderly manner on the surface, but unfortunately, the business has been declining year by year. If it weren't for the good foundation laid by Ms. Lan Xin in the early years, Lanxin Villa might have closed down long ago. Therefore, Mr. Ye Well, Lanxin Villa has already been filled with holes, I'm afraid—hey."

The man sighed, expressing a lot of sadness, and the others bowed their heads one after another. They must have noticed these problems. Lanxin Villa is not getting better every year. Even if there is no such thing as Leng Min, the villa may not be able to survive. How long, closure is only a matter of time.

Leng Min's cutting off the capital flow of Lanxin Villa is just an introduction, it's just a stab at Lanxin Villa, it's not fatal. The most fundamental reason why Lanxin Villa is so vulnerable today is because of its own lack of strength. of.

The precarious Lanxin Villa has long lost its former splendor. Now it faces rising raw material prices, rising labor costs, and other huge expenses, while the number of tourists is decreasing. It is inevitable to seek change and fail.

Most of them have been with Lanxin Villa for many years. This is their home. Many employees have been living in the staff dormitory of the villa. Once they are asked to leave here, they are really reluctant.

I understand their feelings. After staying in one place for a long time, they will get tired of it, but when they really want to leave, they will be reluctant. Everyone has a feeling of nostalgia in their hearts.

Lanxin Villa is not only a farm paradise, but also their home, everyone's home.

Once the chatterbox was opened, other people no longer remained silent. You and I spoke to each other, expressing their feelings for the villa and what problems they think the villa is facing.

These opinions are very precious, I asked the little girl Xiaolian to write them down one by one, by the way, I forgot to mention, I have promoted Xiaolian to be my assistant, assistant to the general manager, Xiaolian is still in a daze.

If you have problems, you are not afraid. What you are afraid of is that you will not find the problem and feel good about yourself and think that the world is peaceful and prosperous. Then it will be dangerous.

I am very satisfied with everyone's performance today. In fact, everyone hopes that their company will be profitable. Only when the company is good, will the individual be good. Everyone understands this principle if they are not stupid.

But once the company leader messes around on his own, is cronyistic, and only thinks about himself and the people close to him, regardless of the life and death of other people, then the hearts of the employees will be scattered, and there will be no passion and work motivation. Things will be carried to work. If the work is not done well, the service cannot keep up, and the customer experience cannot keep up. Will the guests still come to patronize?
Without customers, how can the villa continue to operate?

Seeing these employees actively speaking and actively thinking of countermeasures to deal with the crisis facing Lanxin Villa, I suddenly seemed to realize something:
Why was Lin Manxue able to manage such a big Manxue company well at such a young age? One aspect is her ability, and the other is that she knows how to win people's hearts and gather the strength of employees. For example, I bowed down at that time. Under her charm, he followed her with all his heart, and couldn't even drive him away.

Lin Manxue is really a rare talent. She founded Manxue Company ten years ago and it skyrocketed. She was dismissed by Xu Mengyao when Manxue Company was at its peak. A few years ago, she went to Hangzhou alone to create a It is incredible that a Manyu studio has grown to such a scale in just a few years.

This is not accidental, but inevitable.

Lin Manxue has a kind of temperament, she does not admit defeat, she chooses only talents, treats employees equally, and she treats employees far better than her peers, so her employees have a sense of security and pride when they follow her. Proud, proud of Manxue Company or Manyu Studio, a cohesive and charismatic boss like her, serving the company and customers wholeheartedly, what else can't be done.

I was inspired by Manxue and learned this, which will be useful for life. I decided to follow her example in running Lanxin Villa. do better.

I suddenly had confidence, a confidence I had never had before.

After our heated discussions, we have summarized a few points. At present, Lanxin Villa is facing relatively big problems as follows:
First, lack of funds.The only remaining accountant reported to everyone that there are only more than 9000 yuan and less than [-] yuan in liquid funds left on the books of the villa, and they still owe money to more than [-] raw material suppliers. Supply to Lanxin Villa.Without funds, there are no raw materials for cooking, and even the game supply channels to attract customers are cut off. Without these things for guests to entertain, the golden signs and characteristics of Lanxin Villa have long existed in name only. How can an ordinary farmhouse attract customers.

Second, there are few customers.Over the years, Lanxin Villa has fewer and fewer customers. It used to rely on word of mouth to accumulate many old customers. There are more than a dozen farmhouses opened in distant places. Although the scale cannot be compared with Lanxin Villa, each has its own characteristics, diverting a lot of traffic, and the number of new customers is almost negligible.

Third, the management is chaotic.The former general manager Leng Min was nepotistic, and in the lobby, one of the most important parts, he arranged two of his own people, a lobby manager Bian Yinqiang, and a lobby deputy manager Shen Chen, not to mention the finance department and the purchasing department. , Marketing Department and other departments with sufficient oil and water.Her arrangement has affected the enthusiasm of the employees. Lanxin Villa belongs to everyone, not her Leng Min. Why are all the important departments hers, and these people only get high wages and don't work, such as Bian Yin Qiang, he often doesn't see anyone for several weeks, and he doesn't come forward to deal with any problems. He only knows to call and ask the employees to pay for themselves. .

Fourth, the dishes are outdated and lack creativity.Eating a dish once is called freshness. Can you let customers eat it for several years without nausea? An employee told me that many dishes on the menu were launched a few years ago and have not been updated. When guests see the menu He just frowned, looking disgusted, let alone the guests, even the cook himself was about to vomit.Regular customers usually come here to catch game by themselves, and only eat those game, and the rate of ordering other dishes is not high at all.This is a very important issue. If the customer experience is not good, they will definitely not come again. Doesn’t this push the guests away?
……

Of course, they raised many questions, far more than the above four, each of which is very insightful, so I will not repeat them here, but only select a few relatively important ones.

(End of this chapter)