I sent a courier to save people and was broadcast live

Chapter 77 System Reform!

At this moment, the riders in the delivery department were shocked beyond measure!
Lin Fan's identity as the president of Xinrong Group was enough to surprise them, they didn't expect that even the rice dumpling delivery was his now!

"Lin Fan, it's not the turn of our delivery staff to go to the group's high-level meeting, right?!"

After coming back to his senses, Fan Jie spoke.

"I plan to make some adjustments to the company's rules, so that you, the lowest-level delivery workers, can offer constructive opinions. Let's go!"

Hearing what Lin Fan said, a look of joy appeared on everyone's faces!
They have long been dissatisfied with some unreasonable regulations of the platform, but they are just a food delivery person and have no say.

Now that Lin Fan has become the president and largest shareholder of Mituan, he has a backer!

Fan Jie and others hurriedly followed in Lin Fan's footsteps, driving Wuling Hongguang to the headquarters of Mituan Food Delivery Group.

After entering the building, Lin Fan did not hesitate at all, took the elevator with Fan Jie and the others, and went straight to the meeting room on the top floor.

"What do you think the newly appointed president asked us to hold a meeting for?!"

"Who knows! The new official took office three times, maybe he wanted to establish his own prestige!"

"The latest news, it is said that our president disguised himself as an ordinary delivery man to deliver food at the Jindu Chengnan branch, and just fired the manager of the delivery branch!"

"This guy won't turn over his back, right? Could it be that the group's senior management is going to have a big earthquake!?"

"Who knows, be careful!"

Everyone in the meeting room is in danger.

In the next second, Lin Fan led Fan Jie's people into the conference room, and the audience fell silent instantly.

When they saw Fan Jie and others wearing takeaway clothes beside Lin Fan, they were stunned for a moment.

"What does it mean when the top management of the group brings a few delivery guys to a meeting?"

"At first I thought the new president was at least a veteran in the workplace, but I didn't expect to be a brat!"

"Wow, the new president is not only young, but also handsome!"

Everyone has different thoughts in their minds.

Lin Fan was generous, without any stage fright, he went straight to the main seat and sat down.

Fan Jie, Bai Yu and others sat down next to him.

"I called everyone here today to inform you that the company's food delivery system will be reformed."

"They are my former colleagues in the food delivery department, and they are here to raise some problems that exist at this stage.

Lin Fan looked around the audience and said.

"I think the first thing is to ask for leave. It is very difficult to ask for leave when there is something to do!"

"Another point is the rationality of order commissions. Orders with different delivery distances have the same price. I don't think this is reasonable."

With Lin Fan's support here, Fan Jie became more courageous and took the lead in expressing his opinion.

"Ah."

Lin Fan nodded. He also had a deep understanding of what Fan Jie said.

"I decided to recruit some part-time delivery staff in addition to the regular delivery staff."

"These personnel require professional freedom and can replace normal delivery workers at any time."

"In addition, a standard is set for the order commission. After the delivery distance exceeds the standard, the rider will be replenished at a fixed amount per kilometer."

Lin Fan proposed a solution.

"This... In this way, the company's operating costs will be greatly increased!"

"That's right... and our workload will become even bigger!"

After Lin Fan finished speaking, there was a burst of whispering in the field.

"Everyone be quiet, I called you to a meeting today to inform you of reforms, and I need you to implement my orders, not to discuss with you!"

Lin Fan slapped the table, his expression became serious!

Although everyone was dissatisfied, they all shut up. No one wanted to be the first to cause trouble for Lin Fan.

"Go on."

After the others quieted down, Lin Fan waved to Fan Jie.

"The company's reward and punishment system should be clearer. At this stage, it is too common to arbitrarily deduct wages and bonuses from delivery workers."

Fan Jie went on to add.

"This is easy to solve. The company's reward and punishment system is clear and unified to every branch across the country."

"In addition, a complete query and review system is in place. Delivery workers can check their rewards and punishments at any time through the company's official website, making it truly transparent and open."

In this way, the phenomenon like Xu Hu's use of his power to arbitrarily deduct the salary of the delivery staff to fill his own pockets can be eliminated from the root.

"Do you have anything to add?!"

Lin Fan asked the other delivery riders.

"I want to say one thing, that is about the bad reviews!"

"Now some customers are making more and more exaggerated demands, asking us to help take out the trash, buy groceries, etc..."

"This is not our responsibility at all, and once we reject it, they will give a bad review, and the platform will directly deduct our money without asking why!"

Bai Yu spoke at this time, and the other riders nodded in agreement, feeling the same way.

What Bai Yu said is probably the biggest conflict between riders and customers in the industry right now!
According to Lin Fan's understanding, 80% of Mituan's orders have negative reviews every year, all because the riders did not help according to the needs of the orderers.

"Regarding this issue, I decided to establish a complete system within the company."

"If a customer needs other assistance when placing an order, an additional service fee will be charged."

"For those who are unwilling to pay and make other requests, riders can choose to volunteer for free, or they can choose to refuse!"

"If a bad review is received after refusing to help, the platform will not punish the rider, and will include the information of the customer who placed the order as a key observation object."

"Once these people have more than three malicious negative reviews, we will deprive him of the qualification to place an order in Mituan!"

Whoa!
As soon as Lin Fan said these words, the conference room suddenly fell into an uproar!
The so-called customer is God, Lin Fan's operation is simply breaking ground on Tai Sui's head!

"President, I have an opinion!"

At this time, someone finally couldn't help but speak!

A middle-aged man wearing glasses who looked 40 years old stood up.

He is Zhao Wendong, the manager of the marketing department.

"What do you think, tell me."

"Now that our food delivery industry is highly competitive, your approach is undoubtedly pushing our users to others!"

Hearing the words, the other high-level officials secretly nodded in agreement. They all thought that Lin Fan's actions were taken for granted!
The takeaway of "I'm full" next door is doing well now, and there is a faint trend of going hand in hand with rice balls.

If reforms are really carried out according to what Lin Fan said at this critical moment, I am afraid that he will lose his advantage in the competition, and his status as the big brother in the rice dumpling industry will not be maintained!

"I know everything you said, but I have made up my mind that reform is imperative!"

"But!"

"Nothing but!"

Lin Fan interrupted Zhao Wendong's words.

(End of this chapter)