"Well, I will push these materials directly, and they will be displayed in chat tools, office software, and email."

Li Tao sorted the files and gave them to Qin Yong.

Qin Yong used the "YaChong" software to push the files out.

"Online Catering" was back online in Shengjing, and Qin Pan had returned to Shengjing University.

In dormitory 402, Qin Pan was facing the computer and handling business.

Qin Pan now has 60 million funds in his hands, so even if he operates at a loss, he has confidence in his heart.

Although Qin Pan was not convinced by Qin Yong, he knew that "Food World" had begun to make a profit and was learning the business model of Qin Yong's company.

Qin Pan believed that as long as he figured it out, it would not take long for the company to make a profit.

But at this moment, his roommate Xiao Liu asked: "Qin Pan, how did your company talk to the merchants to make rectifications?"

Qin Pan was stunned when he heard his roommate Xiao Liu's question.

Qin Pan said: "Those merchants have destroyed the inferior ingredients in stock, and there will be no more inedible food in the future."

"Qin Pan, your company asked the merchants to rectify, but it was not thorough. This is what we eat, can we be careless?" Xiao Liu handed over the phone: "Qin Pan, look at this restaurant, their chef uses a sweat towel to wipe the bottom of the pot, do you know how disgusting it is?"

Qin Pan watched the video attached to the file, and he collapsed a little.

Qin Pan knew that this matter had to be dealt with, otherwise, who would dare to order food on "online catering" in the future?

"Xiao Liu, thank you for reporting the situation, I will discuss with the merchant and fire this chef."

Qin Pan had just finished speaking when Xiao Liu clicked on another video.

Xiao Liu said: "Look, the chef of this restaurant actually tasted the taste of the dish with his thumb, how disgusting it is. I thought about it and ate the dishes of this restaurant, and now I want to vomit."

Qin Pan wanted to vomit after watching the video.

Disgusting, too disgusting.

"Xiao Liu, you responded very well. I will contact this restaurant and fire this chef."

When Qin Pan said this, he was already unsure.

Because this is a tough rectification, it will offend the merchants. Seeing that this document is so long, it seems that there are more than these two cases.

Xiao Liu slid his finger and said, "Qin Pan, look at this restaurant. They buy chicken wings and chicken legs, which are all problematic. Look at this, they also buy dead chickens. If we eat in such a restaurant for a long time, we will get sick and it will cause great harm to our bodies."

When Qin Pan saw this video, he collapsed a little. This really smashed his reputation.

Qin Pan knew that the rectification needed to be strengthened, otherwise these diners would never dare to order food from "online catering".

However, interfering with the merchants' employment and interfering with the merchants' food procurement is really offensive.

Qin Pan believed that this document was not only seen by him, nor by Xiao Liu, but probably by many people in Shengjing.

Qin Pan knew that he still had to deal with it, or not allow these restaurant products to be listed on "online catering".

Qin Pan couldn't help but shudder when he thought of the impact of this incident.

At the same time, Qin Pan also knew that Qin Yong had taken action and was waiting for him here. It was too cruel.

Qin Pan said to Xiao Liu: "I will send someone to investigate these things and give the diners justice."

Qin Pan returned to his computer desk. He clicked on a file in the lower right corner of the computer, which was the pushed advertisement.

Qin Pan clicked on the file and browsed it carefully. He finally understood why Qin Yong didn't let "Food World" quickly settle in Shengjing, because there were still so many huge pits.

This was forcing Qin Pan to fill the pit.

At this moment, Qin Pan received a call: "What's the matter?"

"Boss Qin, something went wrong again. Our platform has received 2,000 orders in Shengjing. Now these customers are asking for a refund, but the merchants are unwilling to refund. What should we do?"

Qin Pan re-talked to the merchants. Once an order is returned, the merchant and the platform will refund according to the commission ratio.

Qin Pan heard the report and felt that the real trouble was coming.

If the merchant is unwilling to refund, Qin Pan cannot refund at a loss.

Otherwise, even if Qin Pan has 60 million, it is not enough for him to squander. He still hopes to make a profit and compete with Qin Yong.

Qin Pan can also choose not to refund, but the platform's credibility will be gone.

Qin Pan asked: "Why do these customers ask to cancel the order?"

"Mr. Qin, they said that they are a little disgusting and can't eat it. They dare not eat it."

Qin Pan himself was disgusted, he deeply understood, and he asked again: "Why are these merchants unwilling to refund?"

"They said that the ingredients are fine, and the cooking is fine, and they can't be wasted, otherwise they won't be able to make a living in the futureI am not satisfied, so I will not refund the money. "

Qin Pan thought about it and felt that it made sense.

There were only a few restaurants that had problems, not all restaurants. Now it is indeed impossible to condone a comprehensive cancellation of orders.

Qin Pan decided that he must discuss this matter with Jia Pan first.

Qin Pan went into the bathroom, closed the door, and called Jia Pan: "Mr. Jia, 'online catering' has had trouble again in Shengjing. Qin Yong has made a move and dug a big hole for us. Diners want to cancel orders, but merchants are unwilling to cancel orders. What should we do? "

Jia Pan was sitting next to the computer desk and was turning on the computer when he saw the pushed advertisement. He clicked on the advertisement and saw the content of the advertisement, and he was also shocked.

When Jia Pan received Qin Pan's call and knew that the company had such a big problem, Jia Pan slapped the table hard.

"It's unreasonable. This Qin Yong is too hateful and abominable. I can't forgive him. ”

At the same time, Jia Pan also wanted to slap Qin Pan. He asked angrily: "Qin Pan, how do you think we should deal with it?"

"Mr. Jia, I have analyzed it. If we don't refund, our reputation will be bad. If we refund, it will encourage a trend. Next time, someone will continue to use this method. After receiving the order, they will refund and get food for free."

Free food is a terrible phenomenon, because everyone has the desire to get food for free.

Jia Pan was furious: "We must not encourage this trend, but we must not ruin the company's reputation. Merchants with problems must be refunded, otherwise they will be removed from the shelves immediately. Goods without problems are of course not allowed to return orders, otherwise the merchants will not be able to do business."

Jia Pan is still smart, and this solution is fair.

Qin Pan also thinks that this is the only way to deal with it.

Qin Pan asked again: "Mr. Jia, do these merchants need to be rectified?"

"It must be rectified, otherwise the goods will not be allowed to be put on the shelves. I have invested so much money, and I will never allow them to smear. ”

“Okay, Mr. Jia.”

Qin Pan followed Jia Pan’s solution and gave full refunds to some diners. Those who could not get refunds were also explained.

Merchants with problems were also removed from the shelves.

At Shengjing University, Dormitory 603.

Li Tao asked: “Qin Yong, Qin Pan has dealt with the problem. All merchants with problems have been removed from the shelves, and full refunds have been given to these customers. Do we need to add fuel to the fire?”

“That’s not necessary. The trend of freeloading cannot be encouraged. Otherwise, we will have to pay the price one day. When Qin Pan is done with his bad deeds, it will be our turn.”

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