Yang Fei said: "If it's not difficult to manage, what should I ask so many managers to do?"

Gu Tian's face froze, and he didn't dare to speak more.

Yang Fei pointed to the weighing platform and said: "Arrange two more weighing platforms, and the time for consumers to queue up should not exceed 5 minutes! If you have to wait for more than ten, twenty or ten minutes every time, customers will not dare to come shopping as time goes by." .”

"We have prepared three scales, which should be enough," Gutian said.

"Manager Gu, tell me, can our shopping plaza beat other shopping malls?" Yang Fei asked slowly.

"This?" Gu Tian straightened his back, and said in a confident voice, "Of course!"

Yang Fei said: "Just shouting slogans is useless. You have to tell me, why do you beat others? The goods we sell are the same as others, and there is nothing very special. Tell me, what are our advantages? In Why do customers have to come to us to buy things that can be bought anywhere?"

Gutian's eyelids twitched, thinking to himself, how can I answer such a difficult question?

He muttered for a long time, and said in a commonplace way: "Standardize service, strengthen management, and provide customers with the best quality products...Boss, I am wrong, please criticize."

Yang Fei smiled and said: "Manager Gu, you just mentioned the important point. In business, no matter how big it is, there are only three points. One is to provide the best quality products, the other is to strengthen the management of purchase, sales, inventory and employees, and the third is to standardize Orderly, warm and thoughtful service. Now, we will focus on these three points to see the shortcomings of the supermarket."

Gu Tian repeatedly said: "There are indeed deficiencies in our work, and we will definitely work hard to correct them in the future."

Yang Fei pointed casually and said: "Nothing can be placed under the rolling shutter door, nothing can be placed in front of the safety door, and fire extinguishers, fire hydrants and other fire-fighting equipment cannot be covered. Do it!"

Gu Tian's forehead was sweating, and he quickly ordered his men to correct it.

Yang Fei looked at the shelves, and asked in a deep voice: "I have never heard of these brands of oil, salt, soy sauce and vinegar. Why are they placed in the best row?"

Gu Tian wiped the sweat from his forehead with his sleeve, and replied, "Boss, it's like this. These manufacturers provide us with relatively large profit margins..."

"Ridiculous!" Yang Fei yelled, and Gu Tian's legs were so frightened that he almost didn't fall down. He thought guiltily, what did I do wrong?Is it right to make money for you?

Chapter 216 Pure Jade Girl【11 more subscription】

Yang Fei said in a deep voice: "Noodles represent the taste and positioning of our supermarket. If you arrange good noodles for those famous brands that are not popular, customers think that our store is not high-grade and specializes in selling parallel imports and counterfeit products! Back then When the brand enters the market, I have repeatedly told you to choose a large and well-known brand! Immediately call someone to work overtime and replace all the layouts. For each category, the most well-known first-line brand must be placed in the most eye-catching position !"

Gutian thought to himself, he really underestimated this young boss, he has a set of theories about running shopping malls and supermarkets!He didn't dare to talk too much, so he called someone to change the noodles.

Yang Fei saw that the back door leading to the warehouse was open, so he asked, "How are the anti-theft measures done?"

"Please rest assured about this," Gutian said confidently about the security of the shopping mall. "There are security guards on duty 24 hours a day. There are front and rear doors."

"Really? How did that dead dog get here?" Yang Fei glared at him.

Gu Tian smiled awkwardly: "It hasn't opened yet. We were careless last night. They drove past and no one got out of the car. They just threw the dead dog down, and the security guards didn't pay attention."

Yang Fei said: "We not only need to prevent the loss of goods, but also prevent petty theft from harming the interests of customers. Customers who come to our mall are our customers, and if they lose their property in the mall, it is the mall's negligence! This point, you must Understand, and make sure there are no thieves in the court.”

He looked at the back door and said thoughtfully: "Speaking of thieves, there is another kind of thieves that must be guarded against!"

Gu Tian guessed, "You mean it's hard to guard against house thieves?"

Yang Fei said with a smile: "If we talk about house thieves, of course we have to guard against them. I'm talking about rats. Rat poison is sprayed around the mall every night and cleaned in the morning. This must be done! And there must be no leftover rat poison during the day to prevent Children and pets eat it by mistake, it has to be done!"

The people listening behind nodded their heads one after another, all admiring Yang Fei's meticulousness.

Yang Fei made some adjustments, starting with the adjustment of layout, product warehousing, and product shelves, and the whole supermarket immediately gave people a refreshing feeling.

"The service in the fresh food area must be in place," Yang Fei inspected the meat and aquatic products area, and said, "When customers buy fish and meat, if necessary, they must help kill fish and chop bones. This is the most basic service. , can’t relax.”

After shopping around, Yang Fei came out from the cash register and said, "Didn't I ask you to buy a long chair? Where are you putting it?"

"Long chair? Oh, I think it takes up space, so I asked someone to put it upstairs."

"There are already upstairs!" Yang Fei said in a deep voice, "Go and get down the five benches and place them near the customer lockers and the main service desk for customers in need to rest and wait."

Gu Tian said: "Will this take up too much space?"

Yang Fei said: "Customers will definitely be tired when they visit the supermarket, especially elderly customers and customers with children. If they are tired, they should rest! In addition, set up a water dispenser in the rest area to provide free hot water."

"Ah? That's unnecessary, right?" Gu Tian shook his head when he heard this, "Water is free, who will buy our mineral water?"

Yang Fei said: "How many people will bring their own water bottles when they go shopping? Unless they are housewives with children who need to keep warm water for infants and young children, or elderly people who are not in good health, they bring their own water bottles wherever they go. These people, It is also very difficult for you to earn money for their mineral water. Moreover, we only provide free hot water for the convenience of those who really need it.”

Gu Tian clapped his hands: "That's a good idea! Without cold water, there will be fewer people who want to take advantage."

Yang Fei said: "Purchase a water dispenser for me tomorrow morning! Also, post a notice at the door: Sanitation workers and migrant workers are allowed to drink water and go to the toilet for free."

"Our water and toilets are already free!" Gutian thought, isn't it superfluous for you to post such a notice?

Yang Fei said: "Many people don't know that we provide free water and toilets here, especially the sanitation workers and migrant workers. Even if they know, they may not dare to come in because they are afraid of being scolded by the security guards. It is convenient for the people and convenient for themselves."

"Okay, Boss." Gu Tian couldn't understand more and more, this boss thought of it every now and then, and he had an idea every now and then, and it was unheard of!You open the door to do business, and you still care about those sanitation workers and migrant workers?Does it matter if they have water to drink, or use the bathroom?

Yang Fei inspected all the way and made suggestions all the way.

Fortunately, the employees were already working overtime, and according to Yang Fei's suggestion, some rectification was carried out.

"Senior sister, guess how many customers will there be when it opens tomorrow?" Yang Fei asked suddenly.

"For such a large shopping plaza, I think there must be about [-] people coming, right?" Su Tong said with a smile, "Half of the [-] visitors will pay the bill, which is pretty good."

Yang Fei calculated quickly in his mind, and said, "Will the cash register be insufficient?"

Su Tong didn't have a clear idea, and asked, "Thirty cash registers, aren't they enough?"

Yang Feidao: "Let's calculate the simplest account. If we can reach 3 customers and half of them pay the bill, there will be [-] bills. The speed of each bill settlement and cash register is [-] minutes on average, an hour. , a cash register can only settle [-] bills."

Su Tong immediately reacted and said: "Thirty cashiers can only settle 1 orders per hour! Our business hours are [-] hours, even on average, we can only settle [-] orders! It can’t even reach the settlement level of [-] orders! My God, wouldn’t the cash register become a bottleneck?”

Although Yang Fei has various estimates and predictions, he has never opened a large shopping mall after all. All his knowledge comes from his understanding of business and experience in his previous life.

Su Tong said: "Maybe I'm thinking too much? The flow of people can't reach that much? Or the pay rate isn't half as high? I think thirty cash registers are already a lot."

Yang Fei smiled and said, "What is this? I have seen shopping malls with more than 100 cash registers, and the daily turnover can exceed [-] million yuan!"

Su Tong's wonderful eyes flowed, and his first reaction was: "That's more profitable than opening a factory!"

Yang Fei hummed: "Well, let's call [-] more temporary workers to work tomorrow. If we are too busy, we can send them to the field."

Su Tong said: "Okay. Boss, for tomorrow's promotional activities, we have negotiated with Huacheng's New Era Audio-Visual Company according to your instructions, and invited singers such as Yang Yuying to help out."

Gu Tian beside him smiled and said, "Yang Yuying is my idol! She's a pure girl!"

Su Tong said: "Her appearance fee is not cheap. It costs 2 yuan to sing three songs! Mao Amin, Na Ying, Xie Xiaodong, Tian Zhen and other big stars only need 3 yuan! Meng Tingwei, Little Tigers, Qi Qin, Du Dewei, they cost 5 yuan to sing two or three songs for one performance, and the most expensive one is Cui Jian, whose appearance fee reaches 15 yuan per show! Being a singer really makes money!"

Chapter 217 Trampling [12 more for subscription]

After Yang Fei returned to the Southern Province, he entrusted Su Tong with all the relevant promotional matters.

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