The opening account was stolen, and the backhand recharged 100 million

The staff roughly talked about what happened before, and the after-sales director was stunned.

"So that Zhou Yi took videos of all parts of the car before repairing the car, and then called a third-party testing agency to test it? Is he sick or lack of conscience!"

The after-sales director found it difficult to understand what the other party was thinking!

The staff shut up, and they also felt that this matter was outrageous, but there was nothing they could do.

"So now the accident... Forget it, let Lao Gu come back and talk to him, please."

"By the way, I would like to ask you what's going on, what are you going to do with him, and change parts. Isn't that just looking for trouble for nothing!"

In fact, Zhou Yi had already received a call before he arrived at the fourth son's store. Manager Gu was very polite.

Asked where he was, Zhou Yi directly told the other party that he was on the way to the [-]S store, and Manager Gu said that he would wait for him in the store.

Zhou Yi asked him if he had gone on a business trip, to which Manager Gu said that he came back temporarily.

They also said that Zhou Yi is their valued customer, and this matter needs to be resolved as soon as possible.

Then needless to say, solve it as soon as possible.

The system has indeed given the task, and probably because Manager Ren has been taken away, the progress of the task has risen rapidly.

But Zhou Yi didn't think anything had to be done, as the same sentence said, suing was only the last resort.

To be able to speak the truth is to speak the truth.

If the other party is very sincere because of being a manager, then I can't accept it.

Not long after, Zhou Yi came to the store and met the very enthusiastic manager Gu.

"Hey, Mr. Zhou, I'm really sorry. What happened in this store is due to a problem with our management. Our President Zhang also asked me to apologize to you on his behalf."

Regardless of other things, these after-sales people can't find any problems in their words.

People's apologies come as soon as they open their mouths, and they can apologize to you in different ways, but this is also normal.

What the platform doesn't want is a public apology, that is, the kind of apology that is made on the platform. If you let them do it in private, that's also very apologetic.

"Okay, Manager Gu, there's no need to say these words, let's talk about how to solve this problem!"

"No problem, Mr. Zhou, for the parts you have replaced, if you are in a hurry, we can provide them for free, and they are guaranteed to be original parts."

Zhou Yi waved his hand and said, "That's easy to say. The police station also promised to help contact the relative who is the manager. Then I can exchange my parts back."

"What I want to know is, what should you do when you crashed my car? Let me first explain that the solution your manager told me is absolutely unacceptable!"

"My car is new, and I haven't had the first insurance yet. I have an accident like this, and now I have to pay for the repairs. Does that make sense?"

Manager Gu put on a very serious look from the beginning to the end, and said:

"Yes, yes, Mr. Zhou, I can understand your feelings very well. After all, it is true that your car is a new one."

"And it was smashed by an apprentice in our shop, so really, I can understand your feelings."

"But...Mr. Zhou, the company also has difficulties with this matter, because it really has little to do with the company."

Hearing this, Zhou Yi stood up and was about to leave: "Manager Gu, if you continue to say that you have nothing to do with the company, then I don't think we can continue the conversation."

"My car had an accident in your shop, and then you keep saying that it has nothing to do with your company. If that's the case, let's not talk about it."

This set of speech skills, it makes sense that Zhou has seen a lot of people, the customer service on Moubao and Mooduo, they shut their mouths and said, "We understand how we feel about kissing you."

However, understanding is understanding, how to deal with things, that's how to deal with it, so it will make people feel that these people will deceive people.

Seeing that Zhou Yi was about to leave, Manager Gu hurriedly said, "Don't, Mr. Zhou, just wait, you really don't need to worry."

"How about this? You see, the former manager told you to repair the car with a [-]% discount, and then on this basis we will send you three repairs. What do you think?"

"Is this what you mean by sincerity?" Zhou Yi was a little puzzled and said, "After all, I want me to pay for the repair of the car myself."

"Of course not, Mr. Zhou, we can get that apprentice back for you. After all, your car was driven into an accident by him. You can seek compensation from him."

"As for us, we also want to solve the problem as soon as possible and don't want to make things worse, so the company currently has two solutions.

The first is to report your insurance, and then we will send you three maintenances here. The second is what Manager Ren said before, [-]% off, and then we will send you three maintenances. This is our simplicity. "

"This is your suggestion? Manager Gu, let me tell you, first of all, I can't take out my insurance."

"Then, [-]% off is impossible, and I don't need anything else, you guys restore me to the original state, and then make corresponding compensation!"

The amount of compensation can be negotiated, but there must be compensation!

This is a new car for me. Indeed, at present, if you go to consult, the result in many cases is that you will not be compensated for depreciation.

And if you really need depreciation, you need to go through very complicated procedures. For example, you have to find a third-party agency to evaluate how much you sell before the accident, and how much you sell after the accident.

Then take the corresponding assessment report to sue.

Even so, many courts do not support this, because the appraisal is just an appraisal and cannot really indicate how much the car is depreciated.

And Zhou Yi's request is that the depreciation fee is calculated on the one hand, and on the other hand, it is the compensation that the [-]S shop should give!

They are responsible for management.

Hearing this, Manager Gu shook his head and said: "Mr. Zhou, this is impossible. The company can't directly repair it for you now. There is no way for this money to pass the review."

"Not to mention compensation, you have to find the driver to make a claim."

"Really, Mr. Zhou, don't be angry with me. The company paid the money, not me. Even if I save a lot of money, it won't reach me, right?"

Manager Gu's words were still very sincere, he wanted to say something more, but found that the phone rang.

Picking up the mobile phone to connect, Manager Gu said a few words, and then said: "Mr. Zhou, we have found the apprentice who left before, and he will come here soon. You can talk to him yourself when the time comes."

Soon a very young man was brought in front of Zhou Yi. He was really young, about eighteen or nineteen years old. It would be very awkward to stand in front of Zhou Yi.

In fact, it is normal for apprentices at this age.

Many [-]S shops, including the apprentices in the repair shop, are of this age.

After this age, people learn the craft and become their own masters.

Zhou Yi glanced at it and knew that this apprentice must have no money.

What surprised Zhou Yi was that there was an elderly man next to this young man, who was dressed very simply, and he could tell at a glance that he was working on a construction site.

What's the situation, this is going to...

Before someone Zhou could react, the elderly man opposite had already stepped forward and took out a pack of cigarettes from his pocket in a very awkward manner.

The cigarette is a good one, but it's obviously not something the man across the street can afford.

"Young man, my son crashed your car. This boy is too bold. I taught him a lesson. Look, I really don't have much money..."

The man handed over the cigarette while talking.

Zhou Yi quickly waved his hands and said, "Thank you, I don't smoke."

Then he looked at Manager Gu next to him.

"Manager Gu, what do you mean?"

Manager Gu hurriedly said: "Mr. Zhou, I'm really not interested in this. This is the apprentice who crashed your car, and this is his father. After hearing about it, he must come here..."

"Mr. Zhou, you see, their family is really difficult."

"No, I asked you why you let them come over?" Zhou Yi stood up again and stared at Manager Gu in front of him.

"Need I say it again? Manager Gu, my car was damaged by your company. Your company should be responsible for this matter!"

"As for the rest, it belongs to you and this young man, and has nothing to do with me!"

"Manager Gu, let me ask you one last time now. I'm sure I can't fulfill my request, right? If so, then I'll leave now, and we'll take legal channels to resolve it!"

Hearing this manager Gu hurriedly said: "Mr. Zhou, don't worry, why don't I ask our leader first."

"Okay, okay, I'll wait for your reply!"

Ask the leader, the daily operation of the Four Sons store, including when buying a car, is the same. For various bargains, the salesman will always say to ask the leader.

Then turn back and give you an attitude that I have tried my best to help you. As for whether you really asked or not, only God knows.

Manager Gu left, and only a father and son were left in front of Zhou Yi. Seeing what the father was about to say, Zhou Yi said, "Don't talk, it's a problem between me and the [-]S shop."

"Your son made a mistake, so he must be punished, but this punishment is given by the [-]S store, not by me, so you have nothing to do with me."

It really doesn't matter, he doesn't need to find anyone else, he can go directly to the [-]S shop, the problem with the car is in your shop, he will definitely come to you.

Naturally, the [-]S shop can ask the apprentice to claim compensation according to the labor contract, or can deduct it from the salary.

The premise is that there is a labor contract and the other party has not left the job.

So Zhou Yi saw that the father was still planning to beg him, so he broke up these things and told the other party.

It is definitely wrong to drive someone else's car out without permission to pretend to be aggressive, and if you make a mistake, you will be punished.

Instead of spreading my hands, I have no money.

Of course, if the other party really has no money, you have nothing to do, just consider yourself unlucky.

It's just that now, Zhou Yi is directly facing the [-]S store.

Zhou Yi explained in detail, and even told the other party that if he did not really resign and if there was no labor contract, there are actually many ways to do it.

The father stopped talking, sat there and began to ponder.

Soon the manager Gu came back, looked at Zhou Yi and said, "Mr. Zhou, I just told our boss Zhang, and he said that the minimum maintenance fee is [-]% off. There is no way to change this."

"But the number of maintenance times can give you five times, and the five maintenance times are actually several thousand yuan, which is really a lot."

"Other things, you can discuss it with them. The company has indeed reached its limit. If you still don't accept it, we can only express our regret."

Look at him, he is still so polite at this time, it is really touching.

"Okay, I see. I'll see you in court."

Zhou Yi stood up, turned around and left without any hesitation.

The manager Gu behind him didn't want to stay either, the court just saw it, and the company really hasn't seen a few people suing.

Most people will call out that I will sue you when their anger rises, but in fact, more people seek reporters than sue them.

Turn around and go back to tell Mr. Zhang, Mr. Zhang also said that it doesn't matter. According to their estimation, the other party will come again tomorrow or the day after tomorrow.

There might even be a reporter, but that doesn't matter.

Chapter 136 On the Importance of Personal Design

In fact, many people who have done after-sales work know that it is not much different from your shopping.

Asking prices all over the place to pay back the money.

How about negotiating? The two sides slowly approached each other to find a price that was acceptable to both of them.

In fact, in the current situation, in many cases, it is actually easier to defend rights online than in physical stores...

Of course, it's not a common phenomenon.

Anyway, outrageous things happen every year.

Today has already taken a lot of time, and with the addition of arguing with Manager Gu, it's really late now.

Zhou Yi planned to go home and eat some food, and then continue to enjoy the battle situation on the Internet.

As a result, as soon as he got into the taxi, he received a call from Fang Dazhuang.

What's the good Fang Daxiang doing on the phone? Could it be that the platform's case has progressed?

In fact, those cases on the platform were appealed in court after the first trial.

After answering the phone with curiosity, Zhou Yi smiled and said, "Fang Dazhuang, what can I do for you? Are you planning to treat me to dinner?"

"Oh, eat, I don't have time recently, I just want to ask you, do you have a criminal private prosecution case recently?"

"Oh, Fang Dazhuang, you are quite well-informed. I have such a case. Someone posted a video on the Internet, saying that I was laundering money. I thought you have been so busy recently, so I went to Zhou Xinran."

"Fang Dazhuang, do you think Zhou Xinran is inappropriate?"

Does it fit?Of course it is suitable, Zhou Xinran has been learning from him for a while.

Fang Dazhuang also felt that he was making calls inexplicably, of course it was appropriate, Zhou Yi's video last time could almost be said to be a hand-in-hand teaching textbook.

This feeling is very strange. In the past, Zhou Yi was sought for all cases, no matter how big or small, whether it was consulting or litigation.