The opening account was stolen, and the backhand recharged 100 million

With such a happy decision, Zhou Yi quickly clicked on the next episode, and took out his mobile phone again, ready to scan the code to pay.

result……

"Can't perform advanced on-demand? What's the situation with this horse riding!"

Mr. Zhou’s fire, which had been suppressed because of this paid advanced on-demand broadcast, was a little bit hot again. You said that you want to be a member to watch it first, and I will.

You said that payment can be ordered in advance, and I am going to pay now, why can't I even pay now!

After looking carefully for a long time, forget it, don't look for it, and ask the customer service.

The customer service of Qiqi platform is not easy to find, find it, wait in line, and it takes a while before it is my turn.

"What's the situation with you, you can't pay for advanced on-demand, right? If I want to spend money, I can't spend it?"

After describing the problem, it was probably because he wanted to consume, so he replied very quickly this time.

"I'm sorry dear, the paid advance on-demand service on our Qiqi platform must be ordered in order. I just noticed that you have seen the ninth episode, right? Then if you need the paid-for advance on-demand service, you need to enable it. For the tenth episode, you can't skip and pay!"

What the hell?Zhou Yi was stunned again.

"No, co-authoring this so-called paid advance on demand, I have to buy all the previous ones before I can watch the latter ones?"

"Yes dear."

It was straightforward, but it made Zhou feel even more uncomfortable.

"No, there are dozens of episodes of this TV series. Why do you have to pay in advance and order them in order? Who stipulated it? This is the overlord's clause, right? I can't even choose?"

"Honey, calm down first, this is indeed in the terms, not the overlord's terms, but because the show is currently on the air, and this is done at the request of the copyright owner."

The answer from the customer service is still very polite and polite, but the problem is still the same.

This means that if someone in Zhou wants to watch the ending of this TV series today, he has to pay for the previous dozens of episodes to order in advance!

Zhou Yi is no longer the rookie Zhou he was before. Having gone through so many consumer rights protection cases, he still has a bit of common sense.

"Don't talk to me about other things, let's take a look at it now. Your gold membership promotion said that you have to pay to watch it first. After I finished it, I signed up for membership, and now it tells me that the content after this has to be paid to watch ahead of time! "

"I'll put up with this for now, but now you're telling me that you can't choose by yourself. You're definitely an overlord clause, right? We consumers don't even have the right to choose?"

"I'm sorry dear."

It's over, Zhou Yi now realizes that the members here on Qiqi Platform are very polite, no matter what you say, even when you start complaining, he will always say, I'm sorry dear.

Finally, Zhou Yi probably couldn't help it anymore. The customer service said that he had reported the relevant issues, and the customer service staff of the platform would contact him within five working days.

Well, it's the same routine, but Zhou will not continue to wait foolishly this time.

Give up illusions and prepare to fight. This routine is so deep that it can almost be compared with someone else.

－－－－－－off topic－－－－－

Sleep Aid Chapter 2, there are two more chapters.

2 Chapter Ninety

As the saying goes: If you know the world well, don't open your mouth, even if you just nod in front of people.

If you don't even touch your head, you will have no troubles or worries in your life.

Faced with what the customer service said, Zhou Yi would not believe it at all. Why don't you investigate and investigate? Will you continue to investigate and change it because of one of my complaints?

It's just that Zhou Yi didn't know that before, the operation of these video platforms would be so flamboyant, and they really did everything for profit.

Before you open a membership, I told you "Be a member and watch it first", and after you have a membership, you say "Pay advanced on-demand", then there is a problem here. What is the point of seeing?

Zhou Yi didn't quite know what the specific legal responsibility was. He just looked at it from the perspective of a consumer, and it was definitely wrong to do so.

The former one may be a false propaganda, while the latter one must order the former content before you can watch the latter content, which obviously violates the consumer’s right to choose.

Probably...he didn't know too well.

This matter is actually not a particularly serious matter. For Zhou Yi now, let alone three yuan, 30 yuan, 300 yuan can be used for an episode.

But it's really not about the money!

But since your customer service has to reply, then I will wait first.

Imperial City, Singular Technology Co., Ltd., outsourced customer service team, customer service Li Xiaoni just finished a call, the expression on her face was extremely numb.

For many Internet companies, the job of customer service is a trash can that bears negative emotions from consumers. The company knows better than anyone whether there are any problems with the various services launched by the company.

For example, in the current paid advanced on-demand broadcast, there is a payment on the basis of membership. Doesn’t the company know that consumers will blow their hair?

Of course they knew, but they did it anyway.

Complaints, complaints casually, customer service is doing this job, since the implementation of this paid advanced on-demand service, the workload of the customer service team here has increased sharply.

Every consumer wants to find customer service to solve the problem, but unfortunately, customer service cannot solve the problem.

Because the company's regulations are like this, let alone they are just an outsourcing team.

At present, the company has already set up a set of procedures for complaints about paid advanced on-demand, and the core is only one word, drag!

Anyway, after the popularity of this TV series has passed, the paid advanced on-demand will be cancelled. At that time, members will still be the first to watch it and drag it over.

At that time, there will be no problem in adopting paid advanced on-demand on the next hot drama.

Buying and selling, if you like it, if you don’t want to spend money, you can wait until later.

Therefore, for Zhou Yi's complaint, Li Xiaoni did not take any measures, because other complainants did the same.

Zhou Yi has already had an idea since the previous level. When facing Internet companies, he usually does not divide the video into upper and lower parts.

If you don't rely on public opinion, then I will definitely not rely on it. I just want to be honest with you as an ordinary person.

So now these accounts are all registered with the parents' mobile phone number.

Li Xiaoni looked at the colleague next to her and asked, "How many are you today?"

"Oh, I forgot how many of them today, and scolded me there for a long time, so I didn't make this rule." A colleague complained beside him.

Paying for advanced on-demand has really been criticized too much.

Everything is so natural. As for whether there will be any results after five working days, there will definitely be no results.

Anyway, you just wait.

Another day passed, but Zhou felt that it was too boring. The company recruited people step by step, developed step by step, and the community was so calm, no one jumped out to argue with him, which made him extremely uncomfortable.

As a result, today I was idle and wandering around in boredom, and came to Fang Dazhuang's law firm again.

I came here, and then I remembered, last time, I still remember what the customer service of the platform said to me last time about the insurance thing!

At that time, it seemed that we were still thinking that if the clauses were wrong, we should change the clauses. Someone from Zhou figured out that today is a good day, and it is appropriate to sue, so why don’t we fix it?

Just do what you say, the Guangming District Court has been gone for a few days, presumably Judge Li and the others must miss themselves very much, so they can also go to catch up on the old days.

All the way upstairs, they soon came to Fang Dazhuang's office, opened the door and went in, and saw that Zhou Xinran seemed to have just finished chatting with Fang Dazhuang.

"How is it, Zhou Cai...Xin Ran, did the blind date go well yesterday?"

There were only three people in the room, and everyone understood, whether the blind date went well or not, the question was not whether they were together or not, but whether the other party entered or not!

Sure enough, Zhou Xinran obviously understood. She rolled her eyes and said with an unnatural expression, "He bragged too much, so I went to the tax bureau later..."

Well, as expected of you!

"Why are you here again? Didn't you two talk enough yesterday?" Zhou Xinran asked back.

"Hey, don't you think that the weather is good today, it's a good day, so why don't you just file a complaint."

File a lawsuit... just for fun?

Zhou Cainiao was stunned again, even if she felt that Zhou Yi could no longer arouse her emotions, she was also a little confused at the moment, just because she thought that the weather was good and it was a good day, so she started a complaint?

"Who messed with you again?" Zhou Xinran asked hastily.

"Actually, they didn't say they provoked me. The main reason is that I don't like them..."

Emotions are such emotions, the merchants have already paid the compensation, and the market supervision department has also started rectification, oh no, that large area of ​​restaurants has now begun to be rectified.

So this matter has nothing to do with the market supervision department, but the platform stipulates this thing. To be honest, Zhou Yi just can't understand it!

Not only Xiaolan's so-called platform regulations, but also Qiqi's platform regulations, and these so-called regulations of other Internet companies, or the standard terms, they are all uncomfortable.

Each of them uses this pretext to impose a lot of regulations on you.

Unfortunately, when users log in, they basically don't read those terms with small fonts, smelly and long format.

Here is the difference between the so-called legal language and human language.

Legal language, if you don’t have a special education, it’s okay to read a word or two, but when you look at those obscure legal clauses, you have a feeling that I know all these words, but Nima can’t understand...

But it can't be said that I don't understand it at all. It takes a long time to think about it in my heart to get a little feeling.

And if you need to log in, you must click I Agree. This is where many Internet companies come into play. You see that you agree, so you still say a hammer.

As for arguing with the Internet platform because of the terms themselves, few people are really willing to do it.

It's thankless, and you don't have much money if you win.

So Zhou Yi felt that he could do this. Anyway, beating the child on a rainy day is nothing if not idle.

"So, just because the other party said that it is a platform regulation, you have to sue them to confirm that certain terms are invalid? The merchants will compensate you."

Zhou Xinran looked at Zhou Yi as if looking at a pervert.

A certain person from Zhou spread his hands and said, "Is there any problem? They said it was a platform regulation. I think it is not pleasing to the eye, so I sued. This has nothing to do with the merchant, and one code is one code."

"Xin Ran, Zhou Yi is right!" Fang Dazhuang, who was working at his desk, raised his head.

"When we do legal work, we have to return one code to one code. Zhou Yi said before eating flies that it was the business's problem, so he went directly to the business, but now, if there is a problem with the terms, it must be to find the platform. It has nothing to do with whether the merchant loses money or not."

Zhou Xinran nodded, the reasoning was indeed such a reasoning.

These two perverts are willing to do this kind of thankless work, so let them go.

Zhou Yi and Fang Dazhuang have already started.

"Xiaolan, right? Wait for me to check their information. Xinran, you go and write a complaint. I'll look at their terms. I found it. Here it is. When a dispute arises, consumers should directly Contact insurance."

Zhou Yi and Zhou Xinran were dumbfounded. They looked at Fang Da, who was pretending to be looking for a while, and then looked at it, which only took three seconds. How dare you say that you found it now?

You're clearly already ready, right?

Of course, Fang Dazhuang had prepared it long ago, and he had recorded a lot of content in his notebook, and he had memorized a lot of things similar to this "overlord clause".

It's just that he won't say what's in the notebook.

Because there must be a suitable case.

"Fang Dazhuang, what grounds do we use to sue?" Zhou Yi asked.

"Simple, if the party providing the standard clause exempts its liability, increases the other party's liability, and excludes the other party's main rights, the clause is invalid!"

Then Fang Dazhuang began to explain that consumers have the right to choose independently. I can choose to directly connect with your insurance after the problem occurs, but in the same way, I can choose not to choose, and I can also directly connect with the merchant.

This is a very important right of consumers!

Here, it may seem that this right is of little importance, but in other cases, it is different.

To give a simple example, if you look carefully at the standard terms of many companies, they also have corresponding regulations on the jurisdiction when legal channels are taken after a problem occurs.

Generally speaking, it is stipulated in the terms that the court where the company is located must be selected, that is to say, the jurisdictional court is directly stipulated in the form of standard terms.

The reason for this is to make you consumers feel that you are not ready to retreat, because in many cases, the person is thousands of miles away, and it is very difficult for you to go to the place where the company is located to file a lawsuit.

Not to mention that they are local... Among them, some companies are the best.

This is calculation, trying to increase your prosecution costs, so that you give up the legal way.

But the law is more stipulated that the jurisdiction after a dispute occurs can be chosen by the court where the company is located, or by the court where the parties are located, and there are even Internet courts to choose from!

You said that the selection weight is not important.

If the other party does this, if you want to be serious, you must either go to their territory, or you have to file a jurisdictional objection lawsuit first. Being serious is never so good.

Again, don't think that many rights of consumers are useless, no, they are very useful, but many people have no time or energy to compare the truth.

As for the high ground of power, if you give up, it will naturally be occupied by those companies, and slowly, they are all used to doing this.

That's why when you encounter something serious, you will feel that it is a thorn!