help!My wife doesn't love wealthy families, she wants to divorce
Chapter 385 Crisis Management
The crisis that Hua Lan encountered this time was a bit serious.
Due to the lax management of the processing factory, half of the garments produced are of substandard quality, and now the customer wants to return the order.
When Jing Ruhua rushed back to the company, the client had already vented his anger in the company.
Sister Lan's apology with a smiling face didn't help. The other party insisted on refunding the order, so the loss was borne by Hualan.
"Sister Hua, that Mr. Zhang almost scolded Sister Lan to tears inside, so go in and have a look."
As soon as Jing Ruhua showed up at the company, the little assistant immediately came over to report the situation in the office.
Jing Ruhua's eyes flickered slightly, she nodded and pushed open the door of the office.
"Mr. Zhang, the fault of this quality accident is that Hualan did not supervise the processing factory well, which led to this result. Hualan has 120 sincerity to solve this problem, but if Mr. Zhang really no longer believes that we will refund the order , we are willing to bear the cost of breach of contract and all losses.”
Her words made Mr. Zhang, who was cursing non-stop in anger, shut up suddenly.
"Picturesque!" Sister Lan hurried over and pulled Jing Ruhua, "If we really want to charge back the order, we will lose too much."
Although some of the goods in this batch are not up to standard, there are still many up to standard. As long as the other party is willing to wait a little longer, they can definitely urge the processing factory to process more and rush to deliver the order.
In this way, at most, it is only a loss of some fabric and labor costs, and there is no need to return the order or pay breach of contract fees.
It is one of the most perfect solutions, and this is also the solution that Sister Lan wants to discuss with Mr. Zhang.
Mr. Zhang also agreed to this method, but he only asked that the price of all orders in the future should be lowered by 20.00%, so there was no agreement.
"Sister Lan, no matter what, it is our fault that the quality is not up to standard. Since it is our fault, of course we have to bear it ourselves. It would be better if Mr. Zhang is willing to give us more time to solve the problem, but if he is really unwilling, I will pay for breach of contract."
Jing Ruhua's voice was light but firm.
Mr. Zhang's voice was very loud, and she heard almost all of it outside just now.
Jing Ruhua is not the kind of master who is willing to be manipulated by others...
Mr. Zhang wants to take advantage of this crisis to lower the price of long-term cooperation in the future, but she has no way to accept it.
"The price our company currently offers to Mr. Zhang is already the most favorable price. If we lower it by another [-]%, not only will we have no profit at all, but we will also lose money, so I will not accept this condition. "
Jing Ruhua's unabashed refusal made Mr. Zhang feel a little embarrassed.
"Miss Jing, I am an old customer who has cooperated with you many times. Aren't you afraid of losing a long-term customer like me?"
"Of course I don't want to, but we really can't agree to Mr. Zhang's request. Let's just leave it at that. We will act according to the contract. What do you think, Mr. Zhang?"
Mr. Zhang had no choice but to agree to Jing Ruhua's strong refusal.
According to the contract agreement, if the order cannot be delivered in full within the specified time, Hualan will not only refund the customer's advance payment in full, but also pay an additional 30.00% of the breach of contract fee.
Without any hesitation, Jing Ruhua asked the accountant to refund the advance payment in full on the spot, and settled the breach of contract fee in one lump sum.
Mr. Zhang, who got back all the money, left angrily.
Sister Lan went over to close the door, looked at Jing Ruhua who was sitting on the sofa with her eyebrows pinched, and sighed helplessly.
"What should we do now?"
"Bring back all the finished products, I will see if there is any remedy. In addition, replace the processing plant."
With such a serious flaw, the processing plant is obviously no longer usable.
Sister Lan was a little surprised, "I heard from the factory that this time the supervisor in charge is a newcomer—"
"Sister Lan, no matter what causes them to make this batch of products unqualified, they are fully responsible for the problem.
We, Hualan, have a long-term cooperative relationship with them. Now that there are such serious quality problems, it shows that they did not take our order seriously, so there is no need to cooperate any more. "
The scene is picturesque and the voice is stern.
Product quality is the foundation of a brand.
A few hours have passed since she received the feedback of unqualified quality. She has solved the problem with the cooperative customer. No one from the processing factory has explained or apologized for this incident. She has fully explained to the other party. It's quite a snub for their partnership.
Jing Ruhua is not the kind of person who is difficult to talk to, but facing such a negligent attitude, it is absolutely impossible to cooperate again.
"Sister Lan, I know that you have a good relationship with their boss, but you also know how difficult it is for Hualan Company to achieve the current results. Companies that cannot guarantee product quality cannot survive in the market. Don’t want to see the company’s reputation being dragged down??”
What Jing Ruhua said was well-founded, and it made Sister Lan, who still wanted to worry about her old relationship, wake up like a dream.
She nodded.
"You're right. I was acting irrationally and emotionally. Even if their boss is an old classmate of mine, but with such an unreliable attitude, I still can't cooperate anymore. I agree to change the processing plant."
Hualan has Jing's capital injection, and now it is a potential enterprise with overall upward development. It is still very easy to find a reliable processing factory. After careful inspection, Jing Ruhua finally chose a small processing factory with great potential.
After dealing with the connection with the new processing plant, Jing Ruhua began to seek compensation from the original partner.
Since the boss of the other party has an old relationship with Sister Lan, in order to prevent Sister Lan from being difficult, Jing Ruhua handles the entire claim for compensation.
The other party realized the serious consequences only after learning that Hualan Company had replaced a new cooperative processing factory, and began to contact frequently to make amends, but it was obviously too late.
Seeing that the recovery was fruitless, the other party had no choice but to pay the breach of contract fee in desperation, and so far the entire crisis was finally resolved.
After solving these problems, Jing Ruhua checked all the returned finished products again, and found that those unqualified products were all made of low-quality fabrics of the same color but two grades lower.
"If it wasn't intentional, who would believe it!"
Sister Lan was so angry that she didn't call, "I'll call their boss!"
Jing Ruhua held her back, "Forget it, it's all over, don't be upset about it."
"But—" Sister Lan was still furious.
She didn't expect her old classmate to cheat herself like this.
"What should I do with these clothes?" The little assistant asked beside him.
Some of these clothes are of good quality, it would be a pity if they were all destroyed.
Due to the lax management of the processing factory, half of the garments produced are of substandard quality, and now the customer wants to return the order.
When Jing Ruhua rushed back to the company, the client had already vented his anger in the company.
Sister Lan's apology with a smiling face didn't help. The other party insisted on refunding the order, so the loss was borne by Hualan.
"Sister Hua, that Mr. Zhang almost scolded Sister Lan to tears inside, so go in and have a look."
As soon as Jing Ruhua showed up at the company, the little assistant immediately came over to report the situation in the office.
Jing Ruhua's eyes flickered slightly, she nodded and pushed open the door of the office.
"Mr. Zhang, the fault of this quality accident is that Hualan did not supervise the processing factory well, which led to this result. Hualan has 120 sincerity to solve this problem, but if Mr. Zhang really no longer believes that we will refund the order , we are willing to bear the cost of breach of contract and all losses.”
Her words made Mr. Zhang, who was cursing non-stop in anger, shut up suddenly.
"Picturesque!" Sister Lan hurried over and pulled Jing Ruhua, "If we really want to charge back the order, we will lose too much."
Although some of the goods in this batch are not up to standard, there are still many up to standard. As long as the other party is willing to wait a little longer, they can definitely urge the processing factory to process more and rush to deliver the order.
In this way, at most, it is only a loss of some fabric and labor costs, and there is no need to return the order or pay breach of contract fees.
It is one of the most perfect solutions, and this is also the solution that Sister Lan wants to discuss with Mr. Zhang.
Mr. Zhang also agreed to this method, but he only asked that the price of all orders in the future should be lowered by 20.00%, so there was no agreement.
"Sister Lan, no matter what, it is our fault that the quality is not up to standard. Since it is our fault, of course we have to bear it ourselves. It would be better if Mr. Zhang is willing to give us more time to solve the problem, but if he is really unwilling, I will pay for breach of contract."
Jing Ruhua's voice was light but firm.
Mr. Zhang's voice was very loud, and she heard almost all of it outside just now.
Jing Ruhua is not the kind of master who is willing to be manipulated by others...
Mr. Zhang wants to take advantage of this crisis to lower the price of long-term cooperation in the future, but she has no way to accept it.
"The price our company currently offers to Mr. Zhang is already the most favorable price. If we lower it by another [-]%, not only will we have no profit at all, but we will also lose money, so I will not accept this condition. "
Jing Ruhua's unabashed refusal made Mr. Zhang feel a little embarrassed.
"Miss Jing, I am an old customer who has cooperated with you many times. Aren't you afraid of losing a long-term customer like me?"
"Of course I don't want to, but we really can't agree to Mr. Zhang's request. Let's just leave it at that. We will act according to the contract. What do you think, Mr. Zhang?"
Mr. Zhang had no choice but to agree to Jing Ruhua's strong refusal.
According to the contract agreement, if the order cannot be delivered in full within the specified time, Hualan will not only refund the customer's advance payment in full, but also pay an additional 30.00% of the breach of contract fee.
Without any hesitation, Jing Ruhua asked the accountant to refund the advance payment in full on the spot, and settled the breach of contract fee in one lump sum.
Mr. Zhang, who got back all the money, left angrily.
Sister Lan went over to close the door, looked at Jing Ruhua who was sitting on the sofa with her eyebrows pinched, and sighed helplessly.
"What should we do now?"
"Bring back all the finished products, I will see if there is any remedy. In addition, replace the processing plant."
With such a serious flaw, the processing plant is obviously no longer usable.
Sister Lan was a little surprised, "I heard from the factory that this time the supervisor in charge is a newcomer—"
"Sister Lan, no matter what causes them to make this batch of products unqualified, they are fully responsible for the problem.
We, Hualan, have a long-term cooperative relationship with them. Now that there are such serious quality problems, it shows that they did not take our order seriously, so there is no need to cooperate any more. "
The scene is picturesque and the voice is stern.
Product quality is the foundation of a brand.
A few hours have passed since she received the feedback of unqualified quality. She has solved the problem with the cooperative customer. No one from the processing factory has explained or apologized for this incident. She has fully explained to the other party. It's quite a snub for their partnership.
Jing Ruhua is not the kind of person who is difficult to talk to, but facing such a negligent attitude, it is absolutely impossible to cooperate again.
"Sister Lan, I know that you have a good relationship with their boss, but you also know how difficult it is for Hualan Company to achieve the current results. Companies that cannot guarantee product quality cannot survive in the market. Don’t want to see the company’s reputation being dragged down??”
What Jing Ruhua said was well-founded, and it made Sister Lan, who still wanted to worry about her old relationship, wake up like a dream.
She nodded.
"You're right. I was acting irrationally and emotionally. Even if their boss is an old classmate of mine, but with such an unreliable attitude, I still can't cooperate anymore. I agree to change the processing plant."
Hualan has Jing's capital injection, and now it is a potential enterprise with overall upward development. It is still very easy to find a reliable processing factory. After careful inspection, Jing Ruhua finally chose a small processing factory with great potential.
After dealing with the connection with the new processing plant, Jing Ruhua began to seek compensation from the original partner.
Since the boss of the other party has an old relationship with Sister Lan, in order to prevent Sister Lan from being difficult, Jing Ruhua handles the entire claim for compensation.
The other party realized the serious consequences only after learning that Hualan Company had replaced a new cooperative processing factory, and began to contact frequently to make amends, but it was obviously too late.
Seeing that the recovery was fruitless, the other party had no choice but to pay the breach of contract fee in desperation, and so far the entire crisis was finally resolved.
After solving these problems, Jing Ruhua checked all the returned finished products again, and found that those unqualified products were all made of low-quality fabrics of the same color but two grades lower.
"If it wasn't intentional, who would believe it!"
Sister Lan was so angry that she didn't call, "I'll call their boss!"
Jing Ruhua held her back, "Forget it, it's all over, don't be upset about it."
"But—" Sister Lan was still furious.
She didn't expect her old classmate to cheat herself like this.
"What should I do with these clothes?" The little assistant asked beside him.
Some of these clothes are of good quality, it would be a pity if they were all destroyed.
You'll Also Like
-
Douluo: After modifying my memory, all the goddesses are chasing me.
Chapter 512 7 hours ago -
Gourd of Douluo
Chapter 612 7 hours ago -
Raven's Claw at Hogwarts
Chapter 649 7 hours ago -
One Piece: The Glory of the Murloc
Chapter 590 7 hours ago -
The fifth generation of Konoha Village was booked by me
Chapter 331 7 hours ago -
Konoha: Start by choosing to become Hokage
Chapter 257 7 hours ago -
Pirate's Copy
Chapter 815 7 hours ago -
I wield a sword at Hogwarts
Chapter 862 7 hours ago -
Bao Ma restored hundreds of millions of supplies in the apocalypse
Chapter 110 7 hours ago -
Start with Uchiha to escape and sail
Chapter 434 7 hours ago