Official Ladder [Grassroots Civil Servants]

On September 9, Gao Chuanjun went to the airport to pick up Wang Hongtao's family. His parents, Mengyao, and son were all here, planning to spend the National Day holiday in Yunnan Province.

Along the way, Mingyu looked east and west and said, "This is Dian Province. It's so beautiful. Does dad control everything here? Mom, can I go to school here?"

Liu Mengyao smiled and said: "Your father serves the people. He will work here for two years and then go to other places. Besides, how can he have time to take care of you!"

Gao Chuanjun drove the car and said, "Yes, Secretary Wang is too busy. He works non-stop every day. Even this holiday is fully booked. Each provincial leader is responsible for a city or state and strictly controls the tourism environment. Secretary Wang is responsible for it." Spring City.”

Liu Mengyao said: "It's okay, he's busy with his business, and we're doing ours. Just have dinner together in the morning and evening."

The family looked at the huge city and went straight to No. 1 Courtyard of the Provincial Party Committee Cadre Rest House, feeling extremely proud in their hearts!

Under Wang Hongtao's arrangement, the whole province entered the "war preparation period" in advance. All key tourism states and cities ensured the efficient operation of the comprehensive dispatching and command center for tourism market supervision. According to the secretary's requirements, "claims must be managed and returns can be handled." , public opinion is responsive, and feedback is warm." Strengthen the rectification of key links, key issues, and law enforcement and case handling to ensure that the work of rectifying the tourism market order is effectively and efficiently promoted.

The province has established 18 inspection teams to supervise the investigation and punishment of illegal activities in the tourism market, focusing on complaints and public opinion information in key areas such as travel agencies, tour guides, scenic spots, transportation, accommodation services, catering, etc., and focusing on those that infringe on the legitimate rights and interests of consumers. Violations of laws and regulations will be investigated and dealt with strictly in accordance with laws and regulations once verified. In accordance with Secretary Wang's instructions, any behavior that damages the legitimate rights and interests of tourists will be immediately stopped and investigated and dealt with on site. In principle, we should lock him up first and then deal with it more criminally.

Relying on the data from complaint acceptance platforms such as "Traveling in Yunnan Province with a Mobile Phone", the frequency of daily inspections of travel agencies on the key supervision list will be strengthened. Those found to be operating in violation of regulations will be investigated and dealt with strictly in accordance with laws and regulations once verified.

Strictly regulate price behavior, requiring business premises across the province to clearly mark prices in accordance with regulations, be true and accurate, have goods labels aligned, and have eye-catching markings, and must not use "price means" to harm the legitimate rights and interests of consumers.

All employees of the province's market supervision, public security, taxation, commerce, cultural tourism and other departments will not take holidays, carry out joint inspections and inspections, and respond strongly to tourists' complaints involving box-style services, trailing sales, and lax implementation of the "30-day no-reason return policy" Tourism-related social commodity retail enterprises that violate regulations and other behaviors will be suspended for rectification in strict accordance with the law, and will be strictly investigated and punished in accordance with the law and regulations.

Dian Province, which has been dormant for a long time, has worked hard to cultivate its internal strength and is bound to show its perfect tourism environment to the people across the country. Coupled with the bombardment of propaganda, Dian Province has finally ushered in its peak tourism season!

We learned from major travel agencies in Yunnan Province that thousands of tourists are pouring into Yunnan Province every day. The boom in the tourism market has made hotel and B&B operators, scenic spots, tour bus drivers and other tourism practitioners extremely busy. Huh.

The number of tourists in scenic spots such as Jade Dragon Snow Mountain, Lijiang Ancient Town, and Lugu Lake has grown rapidly, driving a strong recovery in the tourism market.

Why is tourism booming in Yunnan Province? On the one hand, the relaxation of epidemic prevention policies allows tourists to play more safely. On the other hand, tourism is ushering in a new round of demand release, and the weather is cool in most areas of Yunnan Province such as Kunming, Dali, and Lijiang. As for the last aspect, everyone wants to see if Dian Province has really gotten rid of all those "bad habits" as advertised.

Now it seems that the collective feedback from tourists has made the changes almost perfect, and Secretary Wang is awesome!

"Lijiang is so cool! The wind blowing out is actually not hot at all!" A young lady from Chongqing City said that they are extremely hot in summer. Even if there is wind, it is still scalding hot. But the weather in Dian Province was so comfortable that she didn't want to leave even after she came.

How popular is tourism in Yunnan Province recently? You may really not think of it!

Late at night, the Spring City high-speed rail station was crowded with people. It felt like half of China came to Spring City. If you have ever seen a high-speed rail station at 11: at night, you know how popular the nearest "Caiyunzhinan" is! There are so many people, so many people, so lively...

Spring City tourist buses are not idle for a moment, and more than 3000 tourist buses are all operating at full capacity.

On October 10, tour guide Mengyi Yi resumed leading tours. She said: "It's been a long time since I saw so many tour buses parked in the parking lot of Stone Forest Scenic Area. I'm both happy and cherished. Now there are so many tour groups that we can hardly take them. , thank Secretary Wang!"

The number of tourists in Lijiang is increasing rapidly. The ancient city is crowded and full of life. Tourists wearing national costumes leave various footprints in the charming town. It is even "difficult to walk" at night. The scene of queuing to enter the city reappears at the entrance of the ancient city.

Dali: It received more than 230 million tourists in three days. Recently, it has been sunny and sunny in Dali. Tourists roam the ancient city of Dali, cycle along the Erhai Ecological Corridor, take photos and check-in at the Huahai Farm... Dali welcomes tourists from all over the world, with cars and people coming and going everywhere, making it very lively.

Xishuangbanna: 191 million tourists were received in three days!

As of October 10, the number of travel orders (including hotels, B&Bs, attraction tickets, transportation, etc.) during the "National Day" holiday in Yunnan Province increased by 2% compared to 2019. The trend of "national travel to Yunnan" is obvious, and the customer base comes from surrounding areas. Provinces and cities extend across the country, with Spring City, Lijiang, Dali, Xishuangbanna and Honghe being the most popular destinations. Many hotels and B&Bs are fully booked in advance. A reporter from Times Weekly searched the Dianping platform and found that some sea view B&Bs near Erhai Lake had been fully booked.

The Yunnan Provincial Party Committee took the lead and formed 16 inspection teams, led by provincial leaders. Each person is responsible for the supervision of the tourism environment market of a city or state. Wang Hongtao is the commander-in-chief, so he sits in the provincial capital and is personally responsible for the supervision and inspection of Spring City. Every day I drive lightly, leave early and come back late, and conduct open and covert inspections. Surprisingly, by October 10th, there was not a single complaint worth fighting. There were occasional quarrels between tourists and businesses, and they did not involve cheating or robbing customers. Teeth and lips can fight, let alone humans? A little bickering never hurts!

Wang Hongtao is very pleased with all the good changes. Changes start from small steps.

The first complaint Wang Hongtao handled was from a couple in Gansu province who found the food in the restaurant unpalatable and wanted to change it, but the store refused because the food had been touched with chopsticks.

The young couple was unwilling and called the complaint number directly. Since it was Chuncheng's first complaint, Wang Hongtao took it seriously and personally took someone to handle it.

At meal time, there were forty or fifty guests sitting in the hall. No one could have imagined that the dignified secretary of the provincial party committee would actually come to the shop to handle the complaint of an ordinary tourist. The scene caused a great commotion and sensation.

When the young couple saw that it was the "Internet celebrity secretary" who was handling their little matter, they were excited beyond words. At the same time, they felt a little embarrassed and said embarrassedly: "Secretary Wang, we are your fans. We didn't expect such a trivial matter." It alarmed you, we were wrong, we won’t complain!”

Wang Hongtao said with a smile: "It is the common wish of the provincial party committee, the provincial government and the people of the province to let every guest who comes to Yunnan come with joy and return with satisfaction. The interests of tourists are no small matter, and we will try our best to deal with the dissatisfaction of every guest." Problem, I will do my best to bring you a better travel experience. I am responsible for Spring City, and you are the first guest to find problems for us. Of course I will come!"

Wang Hongtao's words made citizens and tourists feel sincerity and the government's determination to rectify the tourism environment, and won a lot of applause!

Wang Hongtao joked: "I don't object to everyone making videos, but please don't wrongly accuse me of doing it for a show!"

After asking the whole story, Wang Hongtao looked at the appearance of the dish and felt it was quite normal. He said: "Dian Province cuisine is mainly fresh, tender, fragrant and sweet, and moderately hot and sour. The satay squid you ordered is ours." It’s special here, but it’s a little different from what’s done in other places. I guess you guys may not be used to this taste, right?”

The young couple said: "Secretary Wang, we are from Gan Province and are neighbors with Qin Province. We do think the smell is a bit strange."

Wang Hongtao smiled and said: "In the first half of the year, I was transferred to Yunnan Province. For more than a month, I couldn't get used to some of the dishes here, including the satay squid you ordered, but you just need to get used to it. Everyone Every place has its own characteristics and tastes. It’s normal that you are not used to it, but there must be no problem with the ingredients!”

After speaking, Wang Hongtao ordered the accompanying Market Supervision Bureau to work on site and immediately inspect the dishes on the plate.

Wang Hongtao continued: "I have always emphasized that whoever ruins the job of tourism in Yunnan Province, I will ruin his job and make him unable to eat! You can rest assured, and all guests coming to Yunnan should rest assured that if there is a problem, we will definitely correct it." ! But if it’s because of the taste, then I can only say that this is a local specialty, so please forgive me!”

The young couple didn't know what to do anymore. If they knew that a phone call could bring the secretary of the provincial party committee, who was their idol, they would never have made that call anyway.

Wang Hongtao called the boss over and said, "Boss, calculate how much their table costs. I'll entertain the little fellow!"

The boss hurriedly said: "Secretary Wang, aren't you scolding me! I won't charge you for this table. It's my fault, it's my fault, I've alarmed you, look at what happened!"

Wang Hongtao said: "It is not easy for you to run a small business. I order you: collect the money! Let me do my best as a landlord to the little fellow. I have made an agreement with you. If it is a matter of taste, we will not talk about it. If there is a problem of quality, Problem, the market supervision department will impose heavy penalties!"

"Secretary, don't worry. If I use stale vegetables or there's something wrong with the seasonings, you don't need to tell me, I'll close the door automatically! You are so determined to rectify the market, how can we lose our own jobs?"