Rebirth: Refusing to be a licking dog, the goddess school beauty is anxious

"what happened?"

Jiang Che, who got out of bed and went to the toilet to take a shower, heard the commotion and walked over while holding up his pants and asked.

"This software is so stupid! It doesn't make sense at all. As long as you don't care what the buyer says, if the seller says something unpleasant, the money will be deducted immediately. The buyer can also get cash compensation. If he curses first, he will On the contrary, I made money...it pissed me off!"

Li Feng was so angry that he almost cursed his mother.

Shi Qi also wanted to get angry.

It really doesn’t make sense at all. Do you have to be a dog just to make some money?

Looking at the chat content on the screen, Jiang Che's expression became solemn.

Jiang Che had heard about this kind of situation in his previous life, and there were even some cases later where he would complain about businessmen, curse others while lying on the bed, and earn over [-] yuan a month.

In this regard, the platform did not give any response at all, which made the reputation of the software even more bad.

Although the number of merchants has not decreased, and they need to make money after all, their reputation in the merchant circle has also plummeted. It has truly reached the point where although they are making money, everything smells bad.

Jiang Che took out his mobile phone and took a few photos of the chat content on the screen.

"Lao Jiang, you don't want to help us seek justice, do you?"

Li Feng and Shi Qi saw this and stopped Jiang Che: "Lao Jiang, no need, it's just 1000 yuan, why do you need to intervene?"

Jiang Che waved his hand, sent the photo to the old senior, and then made a voice call to him.

"Hey, did you see the photo I sent?" When the voice was connected, Jiang Che asked straight to the point.

"I saw Director Jiang." the old senior replied.

"What's your idea?" Jiang Che asked.

"I thought there was nothing wrong with the marketing department's idea, so I adopted it. After all, we need to have the advantage of being ahead of other competing products. For things like online shopping, service is the most important, so we implemented it..." the old senior introduced to Jiang Che The current platform innovation project has been launched.

"There is no problem in promoting these good services, and it is also a good business strategy, but tell me, how much can the customer's shopping experience be improved by forcibly reducing the seller's status?" Jiang Che asked.

"This……"

The old senior was speechless for a moment.

Naturally, he had considered these things, but in the end, it was because merchants had to "accept management" that he did not take it seriously.

A good company must make money and have its own corporate culture, otherwise it will not be able to last long.

What is the corporate culture of the group-joining community?

We must respect every user and bring them a good experience, so we must arbitrarily squeeze merchants and not leave them any human rights?Are merchants not users of the platform?Just because they have to make money from this, they have to endure humiliation?

"Director Jiang, I'm sorry, I..."

The other end of the phone fell into complete silence. After a long silence, the old senior secretly apologized in shame.

"Establish a special regulatory department. After big data detects the quarrel, manual supervision and review will intervene to evaluate the speeches of both parties and finally formulate the penalty results. If it is the merchant's problem, there should be a fine, but if it is a malicious provocation, or even intentional Users who are being blackmailed must also be dealt with accordingly! In addition, the customer service hotline’s service strength and service rights should be increased to ensure that every user has a grievance to complain about and a reason to speak out.”

In addition, a department was set up to recruit people.

To increase customer service efforts, we also need to recruit people.

This will undoubtedly increase the cost a lot.

But after you earn money, the first thing you have to do is use the money to improve yourself, so that you can make more money in the future, instead of making a one-time deal. Even if you still make a profit, it will cause a lot of criticism.

Today’s software is in the critical period of reversing word-of-mouth!

After the explanation, Jiang Che cut off the phone.

At this moment, Li Feng and Shi Qi, who were standing in front of Jiang Che, were looking at Jiang Che with dumbfounded eyes.