The secrets of the sales lady that cannot be told

Before Sun Fei could figure it out, she saw a handsome man in his 20s getting out of the car.

But he was just the driver. After he got off, he walked to the back door of the car and opened it.

At this time, a leg stepped out of the car, and then he saw a middle-aged and elderly man in his sixties slowly walking out.

He wore a pair of gold-rimmed glasses, his face was red, and he was holding a tan dragon-headed cane in his hand.

The man supported the old man and walked towards the sales office.

The old man seemed to be in poor health. He always held a dark blue handkerchief in one hand and coughed from time to time.

When he arrived at the door, the old man stopped, waved his hand, and the driver bowed respectfully, nodded, and then said, "I'll wait for you here."

The old man didn't answer and walked straight in. Seeing this, Sun Fei quickly greeted: "Hello, sir, is this your first time here?"

This is a common practice and a process. This sentence must be asked, otherwise it may involve other sales lady’s customers.

"First time here. Cough, cough, cough~"

The old man coughed a few times, looked at Sun Fei, and then looked towards the front desk.

More than a dozen sales ladies were sitting there, looking very eye-catching.

The old man smiled obscenely, then looked back at Sun Fei, and said: "Yes, the legs are good. Come on, give me a good introduction, and I'll see what kind of palace you are and what's the difference."

Sun Fei was a little disgusted. The old man was either looking at his face or his legs. His eyes were really disgusting.

There is no other way, who wants to be a sales lady? She can only accompany her with a smile. As long as the customer does not make excessive demands, she must receive her well.

In Li Yujiao's words, even if the client has excessive demands, as long as the house can be sold, it is not impossible.

Now, Sun Fei seemed to understand the meaning of this sentence, and also wanted to understand one thing. How could Li Yujiao afford a million-dollar luxury car at such a young age? It is estimated that this woman often interacted with wealthy customers. "ah!

Thinking of this, Sun Fei also felt a little emotional, and understood why Liu Gang didn't let her do this.

But Sun Fei is different from other women. Although she has joined this industry, she always reminds herself that she only makes the money she should make, and she will not touch any money she shouldn't make.

In fact, there are times when people in the world cannot help themselves. However, Sun Fei has little social experience and cannot understand this yet.

When she came to the sand table, Sun Fei introduced the customer enthusiastically. This was the first customer in her career, so she was naturally enthusiastic.

The customer was also very satisfied and just stood aside and watched without saying a word, letting Sun Fei talk endlessly.

After 10 minutes, Sun Fei finished speaking, and the client nodded: "After listening to your introduction, I feel that your project is not bad. In this case, you take me to the model room to have a look. If it is suitable, I will pay a deposit."

what?

Sun Fei thought she heard wrongly, but she didn't expect this customer to be so forthcoming. This was his first time here, so he had to make a decision?

It has been almost a month since I came here, and Sun Fei has also heard that some customers have a very long transaction cycle, some even three to five months, and the fastest one or two months.

This is not an ordinary house, but a super high-end project.

The customers I come into contact with are also very different from ordinary people.

Therefore, Sun Fei was a little surprised, but she didn't show it too much. Li Yujiao said during the training that customers should not be able to see their joy, and should be calm and capable, which would be of great help to sales. , especially when speaking, you must speak slowly, preferably with your own rhythm and appropriate pauses.

Another point is to look the customer in the eyes when speaking and avoid being evasive or sneaky.

"plz follow me."

After thinking about it in her mind, Sun Fei raised her slender arm and motioned for the customer to leave first.

Then, she followed and explained as she walked.

The model room is in one of the buildings in the community. There are three models in total, small, medium and large, with three decoration styles.

The old man wants to see the largest one, a large flat floor with an area of ​​more than 800 square meters.

"Beauty, how old are you this year? I saw a lot of your colleagues just now, but you are the most beautiful."

The old man took the initiative to speak, admiring Sun Fei while smiling slightly, showing his big yellow teeth.

Sun Fei was disgusted in her heart, but on the surface she could only cater to her: "Thank you. I just graduated."

She didn't say much. For this kind of person, the best defense is to talk less and talk about nothing else but the house.

But the customer didn't give up. When he saw that Sun Fei spoke so little and seemed a little alienated from him, he frowned and said: "No wonder she just graduated and doesn't seem to understand anything. Little beauty, I might as well say it straight, the house now is not the same as before. It’s the same. In the past, it was called real estate. Not only could it maintain and increase its value, but it could also be liquidated at any time, but it’s different now. The market attributes have changed.”

"And your project is even more ridiculously expensive. We rich people are rich, but we are not fools. I know the auction price of this piece of land. After I asked you to package it, it sold for five times the cost. The price, isn’t this deceiving fools?”

"Of course, the house is still good and can be bought, but..."

The old man didn't say the rest of the words, but the meaning was obvious.

Sun Fei didn't quite understand. When buying something, whether it's a house or something else, you should buy it if you like it. If you don't like it, forget it. No one is forcing you to buy or sell. What are you talking about?

In fact, these words are just a foreshadowing.

When the elderly come to look at the house, they are not just looking at the house.

"Sir, projects vary from project to project, just like cars, they are suitable for different people. I am just a salesperson. I can't make the final decision on pricing. If you accept it, then take a look. If you don't, you can take a look, but No one is forcing you to buy it.”

Sun Fei was also a little angry, otherwise she wouldn't have said this.

This sentence was not heard by Li Yujiao, otherwise Sun Fei would definitely be fined.

The company has expressly prohibited sales ladies from refuting customers, let alone making customers angry. If a customer complains, she will be treated as a serious warning once and fired twice, which is very harsh.

Sun Fei also saw that this old man was getting more and more excessive. If she kept following him, she might not know what to expect.

Do rich people all have this kind of quality?

Sun Fei didn't think that was the case, and this old man was probably one of the few.

In a blink of an eye, they arrived at the model room. As soon as Sun Fei entered the door, she started to introduce it, but before she could finish speaking, the old man's claws reached out to her.

Sun Fei was very surprised. There was no one else in the model room but herself and him. If something happened, even jumping into the Yellow River would not be able to wash it away!