The reason given by customer service is that there is no evidence that it is the child's personal behavior, so there is no way to refund.

The whole family is waiting for the money, but there is really no way at the moment. I had no choice but to seek help from the media.

Although there is a mosaic behind the video, it can still be clearly seen that it is the game Eggman Party.

The video quickly became a hot search topic.

Many netizens were very angry when they saw this situation.

"I just said it's impossible for the other party to refund the money. Look, the thing you were most worried about has happened."

"That is, provide evidence? This is simply impossible. Whose child can have evidence that he recharged the money by himself when playing games? I think it is simply an excuse for the other party not to give money."

"It's so normal. My children are also in the same situation. I have made countless calls to customer service and they are always being processed. I think these unscrupulous companies should have closed down long ago."

"That's right. It's everyone's responsibility if such a company doesn't close down."

In an instant, Apple was directly scolded and became a hot search topic. Everyone criticized it, and several videos like this popped up in succession. It seemed that everyone was fine before, but in this day, all the problems appeared.

At this time, many demonstrators gathered downstairs at Apple.

Everyone started shouting, asking Apple to stop playing its games and give young people a healthy environment.

But as a company that relies on games for its survival, it is simply impossible to stop gaming.

Because you are planning to directly shut down the company, and the employees there will definitely not be happy.

Fortunately, the salary and environment within Apple are still very good, and the cohesion of employees is very high. No one has flinched at this time.

But how to break the situation has become a problem. If we let these guys develop software, from a technical perspective, there is no need to say that they are all elite soldiers.

But in the face of this kind of business war, it is obvious that everyone's level is not enough.

Several department heads of Apple held a day-long meeting, and in the end there were no results. Not only that, but there were more and more shouts outside. If the local police department was not afraid of chaos, they would arrange their police force. Guard, it is estimated that their hometown has been raided by others at this time.

Just when everyone was confused, exciting news came. Jiang Xiaoting, the company's vice president and Apple's largest shareholder besides Chen Yang, had returned to the company.

At this time, her office was surrounded by employees.

"Sister Ting, you are back, what should we do now?"

"That's right, we are all helpless now. If you don't come back, no one will know what to do."

Everyone felt bitter when they saw Jiang Xiaoting, and they all complained about the difficulty of the past few days.

Jiang Xiaoting listened quietly to everyone's cries without stopping. After everyone had finished speaking, she began to comfort them. Except for a few key staff, the others went back to continue working.

Seeing that each other was so attentive, everyone couldn't help but feel a lot more at ease. Everyone left except for a few department managers.

At this time, only Guo Dong and a series of department heads were left in the room.

"Mr. Jiang, what should we do about this matter?"

Guo Dong was also a little anxious at this time. The company was obviously good and didn't dare to do anything, but he was framed. Now it's fine. No matter whether this matter is true or false, they can't take off this hat anyway.

The most important thing is, which news on the Internet is simply fake. He also went to customer service to check, and based on the time points mentioned by the other party, they agreed that it was appropriate, and found that no one came to report the problem at all.

The artificial agents were all recorded. They spent nearly half a day listening to all the recordings they wanted, and finally found that there was no so-called content of what the other party said.

Only then did everyone realize that someone was causing trouble behind their backs and deliberately trying to trouble them.

"Mr. Jiang, someone must be deliberately causing trouble. I suggest that we announce to each other immediately that the videos online are all fake and there is no such thing." Guo Dong looked excited, obviously he couldn't stand this anger.

Jiang Xiaoting nodded when she heard this, which was expected by her.

It was impossible for such a coincidence to happen, and it happened on the same day. If there was no one behind it, he wouldn't believe it at all.

The only thing that surprised her was that the speed of the other party was so fast. She thought that even if this kind of thing caused an Internet storm, it would take a while. Unexpectedly, in less than 3 days, their company became an Internet storm. public enemy.

Obviously the other party is very well prepared and has already made preparations for this.

Jiang Xiaoting leaned quietly on the chair, frowning. Now there are people outside watching eagerly, and the employees at home are starting to become a little unstable. The top priority now is to stabilize the situation first, as long as they can withstand the opponent's attack. , then it will be much simpler.

But the question now is how to break the situation?

She closed her eyes and started thinking seriously. When Guo Dongdong next to him saw this, he wisely shut up and stopped disturbing the other party.

After a while, Jiang Xiaoting's eyes suddenly lit up, and she thought of a way.

She finally remembered that she had discussed a similar issue with Chen Yang in the past, that is, how to break the situation when public opinion reaches a certain level.

But the analysis given by Chen Yang is that if you don't have evidence that can make you come back immediately, then it is actually an unsolvable situation.

This also made Jiang Xiaoting feel a little desperate. Can she just sit back and wait for death in this situation?

Just when she didn't know what to think, Chen Yang gave her a new way.

"When this matter has become a public opinion storm, you must not think about burying your head and ignoring it. This can only block your head, but your body is still leaking. This is just a way to comfort yourself, not OK."

"But the most taboo thing here is counterattack, the kind of resistance without evidence. When the other party uses the general trend to suppress you, your best way is to admit it, keep your attitude to the lowest level, and let everyone know that you are wrong .And you bear all the responsibility."

"The advantage of doing this is to prevent things from getting bigger, stabilize the current situation, and at the same time give yourself a chance to breathe. Although this is not the right time, it is very important for you at this time."

"Because the Internet is time-sensitive, within a day, the power of news will decrease step by step. After a certain period of time, it will be completely lost in the public's mind."

"Remember, netizens are the most loyal. They can't stand all kinds of things and things, but at the same time, they are also the most forgetful."

"So, as long as the matter continues and you don't let the other party slap you to death, you will have a chance for everything, including the subsequent counterattack."

When she heard these remarks, she was still a little bit dissatisfied with Sister Li. She thought it was not her fault, so why should she admit it immediately?

When she became a business owner, she realized that this was the most correct way.

Jiang Xiaoting looked at the time and then said. "Immediately ask the public relations department to get up and send out a statement. I will send you the specific content later."

Guo Dongdong nodded, that's right, we can't just be passively beaten all the time, we have to stand up and fight each other is the truth.

After Jiang Xiaoting sent the other party away, she began to think about the sentence in detail. This time she had to write it with her own hands. Others' words did not have that feeling.

After nearly half an hour, Jiang Xiaoting passed the edited content directly to the public relations department.

She looked out the window, feeling very uneasy inside. After all, this was the first time she had encountered such a situation.

As a result, after a while, Guo Dongdong hurried back again, with anger on his face.

"No, Mr. Jiang, why should we apologize? It's obviously not our problem. Have you made a mistake?"

At this time, Jiang Xiaoting was sorting out the reports for the previous quarter. She heard that there was no response to what the other party said. Knowing that the other party said it again, she raised her head and glanced at the other party. "I know this. It's not wrong. Just send it out as I say."

"But.."

"Nothing but, you just need to follow my arrangements. We will divide the work and cooperate. I will listen to you when it comes to company operations, and you will listen to you when it comes to technical aspects. How about that?"

Seeing that the other party had said this, Guo Dongdong had no choice but to agree. However, he kept mumbling when he left, obviously he still refused to accept it.

"Chen Yang is right. Professionals have to do professional work. They are suitable for technical work."

When more and more netizens participated in the discussion about Apple's time in the evening, Apple suddenly issued an announcement on Weibo.

The content is that they have realized this convenient mistake. They will re-examine the issues that consumers have responded to before to ensure that similar situations will not occur again. At the same time, they apologize for the impact this incident has had on everyone.

In order to compensate Everbright players, the planners announced that they will give out game character costumes and special effects worth 199 yuan for free on the Peace Elite and Eggboy Party games. During this period, you can get them as long as you register for 7 consecutive days.

As soon as this announcement came out, everyone was shocked.

It's clearly an apology to admit a mistake, so why does it sound like it's promoting the game?

But the other party gave me too much, something worth 199 yuan. Who wouldn’t want this stuff?

And for netizens who don’t play games, they also gave an explanation and temporarily blocked the other party’s mouth.

When netizens saw that the matter they had been watching all the time finally had a follow-up, their spirits were immediately satisfied and they no longer deliberately looked for trouble.

At this time, Sequoia Group.

"I didn't expect the other party to admit it. It's really incredible."

Ivan felt a little confused when he heard this. Isn't this a good thing?

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