Mobile phones are connected to the future, so why not go bankrupt?

If Lu Fan's business empire were to fail or suffer a huge loss because of this incident, he would be in endless trouble in the future.

Now, just dealing with a "small" Shengjing Company can make Lu Fan suffer a loss.

Those more difficult opponents and "insiders" who are watching on the sidelines, when they smell the blood, won't they pounce on and bite like crocodiles seeing their prey?

Lu Fan had to go back to the soy sauce factory to make some arrangements, so he said goodbye to Jiang Manyue and drove all the way to the factory.

When she arrived at the factory, Wang Wei was in a state of panic.

She also knew about the various refund and return matters, a little later than Lu Fan.

We are still investigating the reasons for customer returns:

"Have you found out? Why is there no news for so long?"

"Is this true? Why did they refund the money with just such a small reason? If this isn't a malicious refund, what is it?"

"Don't the platforms have any mechanism to protect merchants? It's really too much of a rip-off. Why weren't they so slow in distributing the money?"

The director of the customer service department was hired from outside, and the deputy director was Lu Fan’s relative, his second cousin Zhou Lingling from his second aunt’s family.

Faced with Wang Wei's anger, which was obviously caused by a temper tantrum, Zhou Lingling said nothing, and had no intention of complaining to Lu Fan.

She was even more anxious than Wang Wei. After all, this was Lu Fan, her fourth cousin's business. What good would it do her if it failed?

The customer service department was originally managed by Wang Wei alone. Sometimes the supervisor felt a little out of breath when meeting Wang Wei.

Now she was so nervous that she dared not even breathe. Zhou Lingling withstood the pressure and said to Wang Wei:

"Sister Wang, I've looked through almost all the records in the backend, and there are reasons for every refund."

"In my spot check, the reason was also considered true."

Zhou Lingling was organized and her logic was clear, which naturally made Wang Wei feel calm.

And although Zhou Lingling is young, only in her early twenties, she went to work as a white-collar worker in a foreign-funded enterprise right after graduation.

Speaking, doing business and office diplomacy are also skills that have been honed.

At this moment, she was wearing a professional suit and had a simple and neat ponytail. She spoke slowly, which gradually calmed down Wang Wei's irritable temper.

Zhou Lingling glanced at her supervisor, who had no intention of suppressing her or competing with her for power.

He even asked Zhou Lingling to explain to Wang Wei herself: "Lingling, just say whatever you want to say. There are no outsiders here. Now that there is a problem in the sales department, we are also responsible."

To be honest, Zhou Lingling was arranged by Lu Fan to the newly established customer service department and became the deputy director of the department.

Her enthusiasm gradually turned into anger after she met her current slippery supervisor.

This supervisor must have some ability, otherwise he would not have passed the recruitment audition and become the department manager right after he came in.

But in Zhou Lingling's eyes, this supervisor did not show any ability at all, and all his tricks were used only to engage in office intrigues.

Previously, because the soy sauce factory's sales performance had always been good and there had not been any major problems, their customer service department was a little busy, but it was just simple busyness and there hadn't been any major problems.

Now, with so many cancellation orders, the supervisor can no longer handle it.

If there is a problem with the sales department, their customer service department is also responsible.

What does the problem of refund and return have to do with the sales department? It is too late to blame them now.

Also, what happened to their department and what are their responsibilities?

Not to mention that the boss Lu Fan hasn't come to the factory to deal with the situation yet. Even if he really deals with it, what does the cancellation have to do with the customer service department?

This was the first time Wang Wei had heard such rhetoric.

She first looked at the supervisor who was shirking the responsibility in surprise, and then looked at Zhou Lingling.

His eyes were clearly asking what was going on.

But Zhou Lingling and the people in their department have heard this since their first day at work!

She shrugged and ignored her supervisor, choosing instead to explain directly to Wang Wei.

In Zhou Lingling's opinion, this supervisor's job is probably coming to an end.

She was sure that Wang Wei would tell Lu Fan about it when she got out.

Even if Wang Wei didn't complain, Zhou Lingling couldn't stand having such a boss bullying her, so she had to talk to Lu Fan after returning home.

But these are secondary. The most important thing now is to deal with so many refund and return issues first.

Zhou Lingling moved the computer screen on the table and motioned for Wang Wei to look:

"These data were rushed out by our department's staff overnight, and the results of the spot check showed that these refund reasons were preliminarily confirmed to be true.

Wang Wei looked at the detailed data report, although she knew that these data were not like humans and would not lie.

But she still found it hard to believe when she looked at the densely packed refund reasons: "How is it possible, how could this happen?

Zhou Lingling sighed and opened another link for Wang Wei:

"There is also this Weibo post, which was accidentally discovered by our staff when they were tracking the reasons for the refund."