Reborn in 2009, earn 500 million first
Chapter 483 The tip of the casino iceberg
A man was in a restaurant, inviting friends and family to dinner. Unexpectedly, the merchant charged more at checkout, and the meal cost nearly 8000 yuan. Meals and drinks that were not ordered appeared on the bill out of thin air. Angrily, the man called the police, and the merchant was forced to produce a second bill. As expected, the price was more than 2 yuan less. The man said: Triple compensation!
On Sunday, Song Bo had nothing to do and invited relatives and friends to a restaurant for dinner. They chose a restaurant close to home, expecting to have a lively meal, but there were abnormalities in their accounts and the police were alerted. What was going on?
It turned out that after Song Bo and his party had eaten and drank enough, Song Bo went to the front desk to pay, and the clerk told him that the meal cost 7855 yuan. At that time, Song Bo was not happy. He thought that no matter how much he ate, he would not be able to afford so much money. But due to face reasons, Song Bo had no choice but to bite the bullet and settle the bill.
After settling the bill, Song Bo was cautious and asked the clerk to show him the bill. After careful checking, they found that they had never ordered the dishes and drinks listed on the menu.
Therefore, Song Bo questioned that there was something wrong with the menu, and he hurriedly called the clerk to ask. The clerk explained that there was nothing wrong with the menu list. These dishes were also served to you. Maybe you forgot after eating them?
You know, Song Bo still doesn't know how many dishes he ordered. Later, Song Bo asked the clerk to find the store manager and ask the store manager to give an explanation.
However, the store manager had colluded with the clerk for a long time. No matter how Song Bo questioned him, they all said that the dishes had been served and there was nothing wrong with the menu list.
After hearing these explanations, Song Bo was even more angry. You must know that none of the dishes on the list were served, and the drinks consumed were not drunk. The store manager actually insists that the food is served. He also looked impatient and wanted to kick him out.
In desperation, Song Bo could only call the police. After the police arrived at the hotel, the hotel staff felt guilty. The police asked for a menu list, but the hotel staff did not know where it came from and pulled out a second list, which showed that Song Bo spent 2 yuan on the meal, which was more than 6777 yuan less than the first list.
In this regard, the hotel could only pretend not to know, saying that they would find out the reason why there were two bills with different prices. After saying that the store issued another eviction order, Song Bo could only leave temporarily. Two hours later, the hotel took the initiative to contact Song Bo.
At first, Song Bo thought it was an explanation for the two small tickets. However, the hotel avoided the important matter and did not mention this matter at all. They only said that they would refund him more than 2 yuan. In order to express its apology, the hotel will also give Song Bo an additional 1000 yuan in compensation.
In this regard, Song Bo believed that a refund of 1000 yuan was natural, and a compensation of 200 yuan was not much. He also wanted a sincere apology from the hotel. In accordance with national laws, the hotel is also required to compensate three times the amount.
However, the hotel was not happy. They believe that the reason for the two bills was due to management negligence rather than deliberate deception of customers.
At the same time, the restaurant also stated that after Song Bo ordered the food, they also delivered the food according to the menu. It may be that the staff accidentally sent the dishes to the room next door, so there was an error, which will definitely be corrected in the future.
The hotel stated that it would also compensate Song Bo. As for the amount of compensation, it would be three times the excess amount. They will also agree to Song Bo's request and give him the most sincere apology.
However, Song Bo was not satisfied with the hotel's statement. He believes that what happened in the hotel was not due to management negligence, but intentional. Therefore, Song Bo wants to find the inside story of the industry hidden in the depths, and this matter will be left to professionals.
1. The hotel should be responsible for the wrong behavior of waiters or employees, and cannot escape punishment by being a temporary worker.
Article of the Civil Code stipulates: If an employer's staff causes damage to others due to the performance of work tasks, the employer shall bear tort liability. After the employer assumes tort liability, it may seek compensation from the staff member who committed intentional or gross negligence.
When it comes to jobs with employees, the words temporary workers and immediate dismissals often appear. Does it mean that after being fired, he has nothing to do with the company? Does it mean that being a temporary worker has nothing to do with the company? Not really.
According to the law, as long as you are a member of the company and you are performing the duties assigned by the company, if something goes wrong, the company should bear the civil liability for compensation. For example, in the store in this case, even if the waiter is responsible, the restaurant will still be liable. Its to blame.
2. Deliberately making wrong payment orders and making payments without the customer’s knowledge is an act of fraud by the store.
Article of the "Criminal Law" stipulates: Whoever defrauds public or private property, and the amount is relatively large, shall be sentenced to fixed-term imprisonment of not more than three years, criminal detention or public surveillance, and shall also or solely be fined; if the amount is huge or there are other serious circumstances, he shall be sentenced to three years to fixed-term imprisonment of not less than years but not more than years, and to a fine.
Some people say this is not a crime of fraud? As for this case specifically, Song Bo didn't know anything about it. He just made a general payment. What you said was the amount. He settled the bill based on the receipt. The receipt is direct evidence of fraud. The amount of fraud in this case was only 1000 yuan, which was not enough. If it meets the standards for filing a case of fraud, it is only an illegal act.
3. If a store commits consumer fraud, the amount of compensation should be more than 2 yuan, not 3000 yuan.
Article of the "Consumer Rights and Interests Protection Law" stipulates: If an operator commits fraud in providing goods or services, it shall increase compensation for the losses suffered by the consumer at the request of the consumer. The amount of the increased compensation shall be the price of the consumer's purchase of the goods. Or three times the cost of receiving services; if the amount of increased compensation is less than five hundred yuan, it shall be five hundred yuan.
Please note that the store has admitted fraud, but only refunded 3000 yuan, which is three times the overcharge. In fact, according to the law, this punitive compensation is three times the amount of food purchased by the consumer, and should be calculated based on the actual payment of about 3 yuan. is 3 yuan. The store owner was really scared, but not in a good way.
What do you think for this?
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