Xu Wenwen runs an online store.

She didn't catch up with the best time of the Internet. In fact, she entered the industry a little late.

But after working hard over the years, I have gradually gotten on the right track.

She sells children's stationery.

The only thing that is a bit distressing is that these mothers have too many problems.

Their online store follows the route of small profits but quick turnover. I couldn't afford professional customer service, so I recruited my cousins ​​to serve as customer service.

Those who only provide refunds are, after all, in the minority.

Most of them just asked some questions and then took pictures happily.

If you can confirm payment quickly, you will be a fairy seller.

She just sent all yesterday's orders by express delivery.

Her so-called online store studio is actually her living room. Several desks were set up.

Occasionally, I can hear the crackling sounds of my cousins ​​typing.

Xu Wenwen took a sip of water, feeling a little tired.

After all, she is the boss, delivers goods, handles after-sales, and works as customer service. But this month coincides with the start of school, and the sales of stationery supplies are very good.

After taking into account various expenses, I got almost 3 yuan this month.

This is the first time her income has been so high.

At the best time in the past, I only made 1 yuan a month.

This suddenly tripled. Xu Wenwen is only 25 years old this year. When she saw the income from the backstage, she felt excited.

At this moment, her cousin stood up suddenly and made a loud noise, which startled Xu Wenwen.

Xu Wenwen said: "What's wrong?"

The cousin said next to her: "There was a big order just now!" Her face changed color with fear.

Xu Wenwen stood up immediately, and even she gasped when she looked over.

The pencils they put on the shelf here come in 10 pieces.

More than 12,000 copies were taken.

She has been running an online store for several years now and has never encountered such a situation.

In the past, the biggest order was just twenty or thirty copies. It is to catch up with the website's activities and give away coupons. It is very cost-effective to buy this way.

But these are more than 12,000 copies.

Xu Wenwen broke out in cold sweat.

She just invited her cousins ​​out for dinner yesterday to celebrate that they broke into the top 10 sales in the stationery category.

Could it be that as soon as he entered the top 10, his peers started to cause trouble.

I've heard this before.

Some people take a lot of pictures and then refund a lot of money.

If the store's credibility is low, it will directly result in the account being banned.

I have heard of it before but never seen it.

How could this happen?

Everyone was confused. This big order did not increase the performance of the online store, but was like a reminder.

More than 12,000 copies is too exaggerated.

That's the equivalent of 12 pencils.

Even a school can't cost so much?

At this time, my cousin said next to me: "Could it be that the child took the parent's mobile phone and bought it?"

I don’t know how much to order, I just keep ordering!

"possible!"

Xu Wenwen said.

Then he immediately returned to the dialog box and said: "Dear, our store does not accept purchases by minors. Do I need to refund you for this order?"

After she sent it, the other party kept showing it as unread.

But she couldn't make a refund on her own initiative.

So I was anxious and already started calling the platform’s customer service phone number.

what to do? I've never encountered anything so urgent.

Her online store is now on the right track, if something like this happens.

It is possible that all previous efforts will be wasted.

But the website said: The other party is not a risk account. It is recommended that she ship the goods and wait until any problems arise.

Xu Wenwen told her cousins ​​about how the website was handled, and both of them were very angry.

It's clear that I just don't want to take care of it.

What do you mean, wait until something goes wrong? Where can I get all these pens?

The inventory in her warehouse is only four to five thousand copies.

There are so many of them, and she has to pay for them before buying them.

If this is a prank.

Then she packed a lot of goods, and in the end she paid for all the shipping costs. You also have to lose the reputation of the store.

Xu Wenwen is usually a private person and doesn't dare to make phone calls to outsiders.

But this time I didn't care much anymore and called directly, but the other party didn't answer.

Xu Wenwen was so frightened that sweat broke out on her forehead, and her face turned pale.

At this moment, I heard my cousin exclaim again: "Oh my god, this man took another 12,000 rubbers."

If the first pencil was just an operating error.

Those 12,000 rubbers made her heart feel as if it was grabbed by a huge claw.

Tormenting her insides.

Not only that, this person took pictures of 200 pencil sharpeners.

Their pencil sharpeners are very exquisite, so they are more expensive.

More than 30 yuan each.

Most parents are reluctant to buy such a good pencil sharpener for their children.

This one is usually bought in studios that need a lot of pencil sharpening.

"Could it be purchasing? It's cheaper online!" My cousin said next to me.

Yes, she has access to pencils and stationery.

Her selling price is similar to the purchase price of the second batch.

The profit earned is extremely meager, only a few cents per order.

It’s not like I haven’t come here to purchase goods before.

But their shipment volume is very small, about a few dozen orders.

They are all mixed in with normal sales, so there is no difference.

When I thought that this was the case, I immediately looked at the address the other party took, which showed Mangyxing Kindergarten.

"Sure enough, I came here to purchase goods!" She breathed a sigh of relief.

After I felt relieved, I felt that this name was particularly familiar.

But I couldn't remember it for a while.

She is busy with too many things every day and doesn’t have much time to pay attention to the Internet.

The other party left a specific address, which was in the next city. After much thought, I still haven't decided whether to send this thing or not?

At this moment, the phone rang. When I picked up the phone, a nice female voice said on the other side: "You just called me, right?"

Upon hearing this, Xu Wenwen immediately said: "Yes, I was the store owner just now. You placed an order for 1,200 pencils, 1,200 white erasers, and 200 pencil sharpeners in my store. Is this what you want?" Can I help you deliver the goods?"

"Well, if you want it, please ship it as soon as possible."

When Xu Wenwen heard this, she felt even more relieved. The other person's tone has a comfortable temperament. But in order to avoid accidents, I said: "Are you sure you want it? We have to bear a lot of costs."

The other party said, "I'm sure I want it." After that, he hung up the phone.

Her heart was pounding. Facilitating this order does not include the cost of express delivery. The gross profit is 3 yuan.

"Then shall we still distribute this?" The cousin next to me has been paying attention to this matter.

Xu Wenwen thought for a while and said, "Send it." Then she borrowed some money from the lending platform and placed an order directly with the manufacturer.

Riding her electric donkey, she went to the suburban factory to get the goods, which was faster.

There are so many things that need to be inventoried again and again. Been busy all night.

She also gave away some extra ballpoint pens, erasers and other things.

With such a heavy thing, the other party must be in a hurry.

She sent the fastest air freight. The courier fee alone is 5000 yuan.

Watching the express delivery closely, Xu Wenwen could not sleep that night.

I am even more afraid of the computer beeping and finding out that the other party only refunds the money!

Finally, I looked forward to the stars and the moon. After spending a lot of money on shipping, the other party received it quickly.

Then she heard a ding-dong sound, and her heart tightened.

It feels like being judged.

As a result, all the money was transferred to her account.

And the other party also gave me a positive review, which said: The shop owner is very nice and the express delivery is fast.

A big stone finally fell to Xu Wenwen's heart.

Then the computer beeped.

They all came to buy notebooks, pens, erasers and the like.

Even Xu Wenwen didn't know what happened.

It was my cousin who wisely said: "Oh, since we sold so many orders, we suddenly rushed to the top of the stationery list."

Websites are recommended using algorithms.

Her store has direct access to a large traffic pool.

There will also be more exposure.

Others started buying their products one after another, thanks to this big customer.

This is even better than her spending money on promotion.

Somewhat touching.

Then I watched the live broadcast of Mantianxing Kindergarten.

She almost went in and took a look, and suddenly realized what was being broadcast live inside.

No wonder it always felt familiar to her.

A while ago, Xu Wenwen watched the live broadcast of Gypsophila Kindergarten, and also read the news: it was said that an Internet celebrity kindergarten opened next door, and many celebrities' children were sent there.

She also talked to her friends at that time.

But then I forgot about it.

Unexpectedly, a big order was actually given to her. Xu Wenwen directly added Mangyxing Kindergarten to her attention, and then started to get busy again.

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