From abandoned baby to CEO

Xiaobai's ideological work was completed, and Sun Xue immediately began to implement his next plan.

In order to improve their work enthusiasm, Sun Xue divided the assessment content into three parts: hygiene, service attitude, and sales performance.

Sanitary cleaning includes floor sanitation and timely cleaning of debris on the computer table; service attitude includes using polite words and promptly solving problems raised by customers; sales performance includes the sale of membership cards and the sale of various snacks and drinks.

Sun Xue made a table and posted it on the wall to record and assess the above content every day.

A customer feedback questionnaire is conducted once a week to allow customers to rate the service attitude of the two.

There will be a comprehensive evaluation at the end of the month, and there will be three awards: first prize 300 yuan, second prize 200 yuan, third prize 100 yuan, and the sales champion of the month will receive an additional reward of 100 yuan.

However, there are rewards and penalties. If an individual is complained by customers a total of 3 times in a month, all rewards will be cancelled. A fine of 5 yuan will be imposed if there are more than 100 complaints in total.

Once this measure was launched, it achieved immediate results.

What Sun Xue didn't expect was that Xiao Bai was more motivated than Xiao Zhang.

The first is the change in Xiaobai's language. He is no longer foul-mouthed, and his service attitude has also changed 180 degrees.

Not only that, Xiaobai also became more diligent. In order to improve his sales performance, when he was free, he pushed Sun Xue's custom-made cart, which was similar to the sales trolley on the train, to sell various snacks and drinks in the Internet cafe, and promoted Internet cafe members by the way. Card.

In order to stimulate Xiaobai, Sun Xue immediately found Xiaobai and had a heart-to-heart talk with him after the measures were promulgated.

"Xiao Bai, you are an old employee, you have to set an example. If you lose to Xiao Zhang, you will be a huge embarrassment!"

Xiaobai looked disdainful and said, "Just wait and see. How can I lose to Xiao Zhang with my strength? You underestimate me too much!"

Sun Xue took the opportunity to encourage him: "I also think that with your intelligence, you will not fall behind Xiao Zhang! I am optimistic about you!"

After stimulating Xiaobai with her front legs, she found Xiao Zhang with her back legs.

"Xiao Zhang, although you have just graduated and have little work experience, you don't have to worry. A person's passion for work is the most important thing. Your potential is huge. You have to believe in yourself. You are unique and you are the best. of!"

Xiao Zhang was inspired by Sun Xue and asked excitedly: "Leader, can I really do this?"

Sun Xue encouraged loudly: "It's 100% possible! Every successful person starts from something small and finally makes it the best! You are a college student and have received higher education. You will be fine! You can definitely do it!" "

Sun Xue understood that Xiao Zhang had just graduated from college, had a simple and honest personality, and was a little shy. More importantly, we need to encourage him, give him confidence, and inspire his fighting spirit.

……

After the conversation, both of them were very motivated, creating a situation of chasing each other.

Xiao Bai felt that he was sure of winning, and Xiao Zhang felt that he was a college student, so why couldn't he catch up with a junior high school student?

The enthusiasm of the two people was immediately mobilized, and the Internet cafe immediately changed its appearance.

The floor became cleaner, and all kinds of garbage on the computer desk were cleaned up in a timely manner. Since both of them are afraid of negative reviews from customers, their service attitude is surprisingly good. Especially Xiaobai, he is completely different.

As long as the customer asked a question, the two of them would run faster than rabbits.

A week later, Sun Xue was surprised to find that the sales of snacks in the Internet cafe had tripled compared with before, and the number of people applying for membership cards had doubled.

With the improvement of service attitude, the number of people using the Internet has increased by nearly one-third than before. The turnover is increasing every day, with an increase of nearly 20% every day compared to before.

This is a real change one week after the measures were implemented.

Sun Xue made these data into a spreadsheet on her computer. She wanted to see how the data would change after one month, six months, and one year.

Sun Xue also discovered a phenomenon. Most of the people surfing the Internet in Internet cafes are playing online games. The most played game is called "Fantasy Westward Journey".

She always heard them banging the table and shouting when they got excited while playing in the Internet cafe. It was very lively.

This incident immediately gave Sun Xue an idea: to hold a game competition.

Sun Xue printed a large poster and posted it at the entrance of the Internet cafe.

The first phase of the Internet Cafe's "Fantasy Westward Journey" online game competition officially kicked off, and the competition also set up first, second and third prizes.

The first prize is 30 bottles of Jianlibao; the second prize is 20 bottles of Jianlibao; the third prize is 10 bottles of bonus.

She bought 20 boxes of Jianlibao at one time and built a small pyramid with Jianlibao in the most conspicuous position next to the bar. Hang a few banners at the entrance of the Internet cafe and hang various small colorful flags inside the Internet cafe to publicize the competition.

The competition lasted for one month, and players from all walks of life were very enthusiastic and geared up to compete.

This is the first time an Internet cafe has held such an event, and the players are very enthusiastic. Not only are they there for the prizes, but many of them are also competing for honors.

Just one week after the competition, Sun Xue discovered an amazing phenomenon. At night, the Internet cafe was always full.

Many of them were new faces, and the seats were packed after eight o'clock in the evening. Many people came to watch the game.

……

One day half a month later, when the potbellied Boss Liu walked into the Internet cafe, he found that the Internet cafe suddenly changed.

He quietly walked around the entire Internet cafe. As his pace became faster and faster, he could not suppress his excitement.

He couldn't help but murmur in his heart: This Sun Xue is really worthy of being a well-educated person, he has a few brushes!

His first feeling was that the atmosphere in the Internet cafe had become lively and no longer as dull as before. Looking at the clean floor, the clean and tidy computer desk, even the ashtray on the computer desk has been washed clean. It used to be dirty and unsightly.

He looked up again and looked at the colorful flags floating over the Internet cafe, which made him feel a bit of a festive atmosphere.

What surprised him even more was that even though it was daytime, there were very few empty computers in the Internet cafe. This was something he had never seen before!

He walked quickly to the bar, unable to restrain the joy on his face, and asked Xiaobai: "Where is Sun Xue? Quick! Call her!"

Xiao Bai pointed to the second floor. Before Xiao Bai could go upstairs, Boss Liu hurried upstairs.

At this time, Sun Xue was writing novels in front of the computer.

Boss Liu pushed open the door and walked in: "Sun Xue, okay!"

Sun Xuemeng raised his head: "Boss Liu! What can I do?"

Boss Liu rubbed his round belly, lit a cigarette, and sat on the sofa, his face already smiling like a flower.

"I haven't been back for half a month, and you gave me a surprise!"

Boss Liu smiled and nodded, not forgetting to give Sun Xue a big thumbs up.