At the age of 17, she fought for the glory of her motherland!

The next day at noon, Su Xing received a call.

The other party first asked Su Xing whether he was a relative of Qiao Xiumin.

Su Xing said: "Yes, please tell me if you have anything to say."

"It's like this... We are from XX Insurance. Regarding Ms. Qiao Xiumin's insurance policy, the terms and conditions in the contract are all legally binding..."

Su Xing originally thought that the other party was from a bank, but he soon discovered that something was wrong because the other party was from an insurance company.

She no longer had the patience to listen to the other party's repetitive rhetoric.

"Wait." Su Xing interrupted the other party and said, "You don't need to tell me this. It was the bank that tricked my grandma into buying insurance. We have nothing to do with you. We will find whoever bought the insurance for my grandma. Ask the bank to call me."

The other party said two more words that had no practical meaning.

Su Xing said: "Sorry, I have something else to do here, so I'll hang up first."

She hung up the call directly.

After lunch, she continued her classes in the afternoon.

It's about four o'clock in the afternoon.

Su Xing had just finished class when he received a call from the bank.

"Hello, we are XXX branch of XX Bank..."

Su Xing said, "Well, are you going to refund our insurance?"

"Is such that……"

The other party said a lot of delaying words again.

Su Xing frowned, "If you're not calling to solve the problem, then don't call again. I'll find someone who can solve the problem."

After she finished speaking, she hung up the call.

After that, she directly called the China Banking and Insurance Regulatory Commission.

It was not easy to get through to , and she tried several times before she got through.

Su Xing had already memorized Mrs. Qiao's insurance policy number and some basic information.

After the call was connected, she reported Mrs. Qiao's personal information and the bank branch she wanted to complain about, and explained the reason for the complaint and her request for a full refund as concisely and clearly as possible.

The operator said it had been recorded and would be processed as soon as possible.

Su Xing asked: "Excuse me, how many working days will it take to resolve this matter?"

"If there are no special circumstances, it will usually be within three working days."

"OK, thanks."

"You are welcome."

Another night passed.

Su Xing had just finished his morning class when he saw three missed calls on his phone, all from unfamiliar numbers in Beijing.

Her cell phone was on silent mode during class, so she didn't receive the call.

She guessed it might be a call from the bank.

So she called back.

"Hello, who is this?"

"Hello, I'm from XXX branch of XX Bank. Are you a relative of Qiao Xiumin..."

It turned out to be the phone number of the bank branch.

"Well, I am, you say."

"It's like this. Regarding Ms. Qiao Xiumin's insurance policy, if you want a full refund, it will take some time to process. We have already communicated with the insurance company..."

Su Xing said: "I don't care how your bank communicates with the insurance company, that's your business. My grandma's insurance was induced by your bank, so I will ask you to cancel the insurance. If you still can't give us a full refund within two working days, I will continue to file a complaint."

“…” The other party was silent for two seconds, and finally said: “Okay ma’am, we will deal with it as soon as possible.”

This time the bank's efficiency was indeed much faster.

In the evening, Su Xing received another call from the bank, telling her that she could go to the bank to cancel her insurance policy tomorrow.

"Is it a full refund?" Su Xing confirmed.

"Yes ma'am."

"Okay, I'll take grandma there to cancel the insurance tomorrow."

After hanging up the call, Su Xing called Old Mrs. Qiao.

Mrs. Qiao answered the phone almost immediately, "Hello, Xiao Su?"

"Grandma Qiao." Su Xing's voice was full of smiles. "Don't worry. The bank just called me and told me that I can go to the branch tomorrow to go through the insurance cancellation procedures."

"Ah? Can I really refund it? Can I refund all of it?"

Old Mrs. Qiao hasn't slept well these two days, and this matter is always on her mind.

She wanted to ask Su Xing yesterday whether he had received a call from the bank and what the result was, but she was afraid of putting pressure on Su Xing, so she held back and didn't ask, and she has been anxious all this time.

Su Xing said: "Don't worry, it's a full refund. I asked about it when the bank called me and I recorded it."

"Okay... then, I'll go to the bank to get the money tomorrow?"

"Don't go by yourself. I'll go with you tomorrow."

"Will it delay your classes?"

"No, just wait for me at home."

"Okay, okay..."

……

April 4rd, Friday, is also the last working day before the Qingming Festival.

Su Xing felt that he had to take advantage of today to get the bank matters settled, so that Grandma Qiao wouldn't worry about him.

After finishing her two classes in the morning, she hurried to Mrs. Qiao's house.

As soon as Mrs. Qiao saw Su Xing, she asked her, "Why are you here so early? Did you ask for leave?"

"No, I only have two classes this morning."

"really?"

"Really." Su Xing said, "Grandma Qiao, let's go. I'll go to the bank with you."

"okay……"

The two of them went out and headed to the bank branch.

When they entered the bank, they went to the lobby manager to ask for a policy cancellation.

The lobby manager invited them to the reception room and called the relevant staff.

This time, the bank was very happy and completed the insurance cancellation procedures for Mrs. Qiao in a short time.

Generally speaking, after completing the cancellation procedures, you will have to wait for a few working days before the money is refunded to the designated bank account.

But this time the bank was very efficient.

Su Xing and Mrs. Qiao were waiting at the bank. A few minutes later, when they checked their account, the money had arrived.

The weight of relief finally fell to Mrs. Qiao's heart.

Su Xing supported Mrs. Qiao and they left the bank.

Old Mrs. Qiao said to Su Xing, "It's all thanks to you, Xiao Su, otherwise I would have been cheated by them."

Su Xing said, "Some bank employees nowadays have no bottom line in order to attract business. Grandma Qiao, you should be more careful when you deposit money in the future."

"Yes, I will pay attention!" Mrs. Qiao said again: "When I get back, I will tell your grandmother Fang and the others too. Don't let them be fooled like me."

"It's time to make Grandma Fang and the others a little more vigilant."

Mrs. Qiao said, "It's noon, Xiao Su, grandma wants to treat you to a meal."

"I can just go back to the school cafeteria and eat."

"No, you've helped grandma a lot, so it's only natural for grandma to treat you to a meal, and you can't refuse."

Su Xing smiled and said, "Okay."

The old man and the young man discussed it for a while and decided to go to a hot pot restaurant not far away.

The two of them had enough to eat and drink.

Su Xing sent Mrs. Qiao home, and she rushed back to school to continue her classes.

After she separated from Old Lady Qiao, she heard the electronic sound of the system in her head.

[Congratulations to the host for completing the hidden mission: Help Grandma Qiao, who was induced by the bank to buy an insurance product, to successfully get a full refund. You will be rewarded with seven days of life and +10 luck points.]