Damn! I reached the pinnacle of life with the help of the rich system

It took Xu Yan and others two days to finally select the right people, and then they would announce it in the village radio room.

The next step is to maintain a week of training. After all, there is still some distance before the official launch of the e-commerce. Two people were selected for customer service, and they planned to each take turns for one day. There are still fields to take care of in the village, and it is impossible for them to stay here chatting about customer service every day.

So Xu Yan had already discussed it. Each person would take a turn for one day. If one needed to take a leave, it would be best to ask for it in advance and discuss with the other party whether he could cover for a day.

The personnel for moving and shipping goods are also ready. In the past few days, Xu Yan has also invited professionals to provide training, which is definitely enough at least for the initial start.

When it comes to customer service training, on the one hand it's typing speed, and on the other hand it's speaking skills. The people who are responsible for training in this area have a very suitable training routine, which is the tactic of a sea of ​​simulated questions.

One of the parties pretends to be a customer, and the customer service party conducts a real fight.

The result is of course not satisfactory, but! This also means that there is a lot of room for improvement. Xu Yan said: "Strive to catch up with the progress, implement it step by step, and keep working hard!"

Although Xu Yan laughed for a long time when she saw them talking.

For example, the other party said:

"Hello, could you please help me check where the package is?"

As a result, the first thing our customer service said was: "You asked me where the package is, how would I know, kid?"

When Xu Yan saw this, she almost laughed out loud, but she had to twist her mouth to barely lift the corners of her mouth a few pixels.

Thank goodness.

After more than half an hour of simulation, the trainers finally knew the customer service level they were going to train. In fact, Xu Yan had already given them a shot of vaccination, so they didn't say anything and thought it was normal. The village had no access to roads before, let alone express parcels, which they had never seen before. Moreover, the villagers had no experience in online shopping because express delivery was not available here. These words were at most heard from their own children.

But I never taught my own children to do these things.

But it will be easy once all these roads are open, as vehicles transporting express parcels can communicate with the village.

Of course, some people also said that one week was a bit short. Xu Yan and others discussed when it could be operational. The most important thing was to connect the express delivery process to Baicun.

The village is just starting out now, and there is no reason for the express company to build a separate express service station for a village where it is not sure whether the future is worth investing in.

However, Xu Yan plans to connect with the express delivery station in the town. If the initial investment is good, there will be a reason to open an express delivery station in the village, which will be more convenient, although the possibility is relatively small.

At this stage, we are cooperating with the express delivery station in the town, and then transporting the packages that need to be transported to the town.

The town had already communicated with them.

Next it depends on how to get started.

More than half a month passed by unknowingly. During the spot check, Xu Yan found that both the customer service and shipping work had become "proficient", so Xu Yan called a halt. After all, the cost was determined by time, and every bit of savings was a bit.

The village joint party branch plans to start live streaming on Douyin, and there is also a store on Taobao. As for those who will start live streaming on Douyin, they must be people from the party branch. Xu Yan must be the first to bear the brunt. As the first secretary of Baicun, she must take the lead.