Siheyuan: A journey of mountains and rivers
Chapter 331 Overcoming Any Difficulties
However, opening a restaurant is easier said than done. The first problem is funding. He Yuzhu went to all his relatives and friends, borrowed some money, and took out his family savings to finally gather enough start-up capital. Next, he began to choose a site, decorate, and purchase equipment, and he was very busy.
Soon, He Yuzhu's small restaurant, "Yuzhu Restaurant", finally opened. The restaurant is not big, with only a few wooden tables and chairs, but it is clean and tidy, making people feel warm as soon as they come in. He Yuzhu personally cooks home-cooked dishes: braised pork, sweet and sour spare ribs, mapo tofu, kung pao chicken... Every dish is delicious, especially his own "Yuzhu Spicy Chicken", which makes people want to eat more.
After the restaurant opened, He Yuzhu's business gradually improved. Because of his good cooking and warm service, many old customers gradually became his regular customers. Every day at mealtime, the restaurant was always full of people, and some even had to queue up for a seat.
One day, a middle-aged man with an extraordinary demeanor came to the restaurant. He was obviously a well-known figure. He ordered a few dishes, and after eating, he gave He Yuzhu a thumbs up: "Young man, your cooking skills are really good! I have eaten all the delicacies in Beijing, and this tastes absolutely the best."
He Yuzhu smiled modestly: "You are flattering me. This is just my daily routine. I just hope you are satisfied."
The middle-aged man nodded and said, "I am a businessman. Let's be friends and we may have the opportunity to cooperate with each other in the future." After that, he handed over a business card.
He Yuzhu took the business card and saw that the person was Mr. Li, a famous entrepreneur in Beijing. He Yuzhu was secretly happy and thought this was a good opportunity.
After that, Boss Li became a regular customer of "Yuzhu Restaurant". He would order a table of dishes every time he came and bring many business friends with him. This made He Yuzhu's restaurant business more prosperous. Gradually, Boss Li began to discuss cooperation with He Yuzhu. He proposed to open chain stores throughout the city to make "Yuzhu Restaurant" bigger and stronger.
He Yuzhu thought it was a good idea, but he also knew that there were considerable risks and challenges. He discussed it with Boss Li for a long time and decided to take it one step at a time, opening a few branches in nearby districts to test the waters.
He Yuzhu and Boss Li worked together to open three branches of "Yuzhu Restaurant" in Dongcheng District, Xicheng District and Haidian District. With He Yuzhu's good cooking skills and Boss Li's management skills, each branch has a prosperous business. Over the years, "Yuzhu Restaurant" has become quite famous in Beijing.
However, as the business expanded, problems also arose. One day, a waiter at the Xicheng District branch reported to He Yuzhu that a customer was causing trouble in the store, saying that there was a fly in the food and that he wanted to report it to the health department. He Yuzhu was shocked when he heard this, knowing that this matter should not be underestimated, and he immediately rushed to the branch to deal with it.
After arriving at the scene, He Yuzhu first calmed the customer's emotions and said that he would thoroughly investigate the matter and give the customer a satisfactory answer. Then, he began to investigate and found that it was caused by a novice in the kitchen. He immediately strengthened the kitchen management, established strict hygiene standards, and severely criticized and educated the novice.
Although this incident was handled properly, it also gave He Yuzhu a warning. He knew that as the business grew, management could not be taken lightly. So he decided to set up a dedicated quality supervisor in each branch to ensure that every dish met the standards and every customer could leave satisfied.
Time flies. With He Yuzhu's efforts, "Yuzhu Restaurant" has developed into a chain restaurant brand with branches all over the country. He Yuzhu has also become a successful entrepreneur, but he has never forgotten his original intention. He often tells his employees: "Doing business is not only about making money, but more importantly, it is about satisfying customers and having a kind heart."
He Yuzhu's story became a legend in Beijing in the 1960s and a symbol of hard work and struggle in that era. His success was not only due to his diligence and wisdom, but also because he always adhered to his belief: to make every dish well and serve every customer well. This is also the secret of the long-term development of "Yuzhu Restaurant".
Since cooperating with Boss Li, He Yuzhu's business has been getting better, but the pressure in his heart has also increased. He often sits by the bed in the dead of night and thinks: as the business grows, the responsibility also increases. Whether he can continue to maintain his original intention and satisfy every customer is his biggest worry.
That morning, He Yuzhu arrived at the branch in Dongcheng District early in the morning and carefully checked every corner of the kitchen. He was relieved to see that the stove was clean and the ingredients were fresh. However, he did not relax because he knew that only by continuously improving the quality of service and dishes could he remain invincible in the fiercely competitive catering market.
In the afternoon, He Yuzhu received a call from Boss Li. On the other end of the phone, Boss Li's voice was low and serious: "Xiao He, I heard that there have been a lot of customer complaints about the Xicheng District branch recently. You have to go over and take a look. We can't let this kind of thing affect our reputation."
He Yuzhu was startled and immediately put down his work and rushed to the Xicheng District branch. He was thinking about what the customer complained about. Was it the food quality or the service? In any case, he had to investigate thoroughly and give the customer a satisfactory answer.
After arriving at the branch, He Yuzhu walked straight into the kitchen and saw the busy figures of the waiters. He felt a little relieved, but he couldn't help but carefully check every process. He found that the new waiters were inexperienced and did not control the details of the dishes well, which led to a decline in the quality of the dishes.
He Yuzhu immediately called all employees to an emergency meeting. He said in a serious but gentle tone: "Everyone has worked hard. There have been many complaints from customers recently. I know everyone has worked hard, but we need to further improve our standards and not slack off. Our goal is to satisfy every customer and not let anyone down."
After hearing what He Yuzhu said, the guys nodded and said they would work harder. He Yuzhu looked at their determined eyes and felt full of strength. He believed that as long as everyone worked together, they would be able to overcome any difficulties.
After the meeting, He Yuzhu did not leave, but stayed in the kitchen to personally guide the preparation of each dish. He patiently explained each step, demonstrated how to cut vegetables,
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