Siheyuan: A journey of mountains and rivers
Chapter 335 What's the improvement?
Hearing Liu Lan's agreement, He Yuzhu felt relieved and said gratefully, "That's great, Liu Lan. I feel much more relieved to have you here to help. When can you come over?"
"I still have some work to hand over, so I'll be able to go over there in about a week." Liu Lan replied.
A week later, Liu Lan arrived as promised. He Yuzhu took her to visit several branches and gave a detailed introduction to the situation and current business conditions of each store. Liu Lan listened carefully and made some suggestions and ideas for improvement from time to time, which made He Yuzhu feel refreshed.
"Liu Lan, your suggestion is really great. Why didn't I think of it?" He Yuzhu said with emotion.
Liu Lan smiled and said, "These are just some of my experiences. I hope they can help you. Next, I will work hard with everyone to make the 'Yuzhu Hotel' better."
Liu Lan's joining has given the entire team a new look. Not only has she put forward many innovative ideas in management, she has also personally participated in every link and worked with employees. Her professionalism and enthusiasm quickly won everyone's trust and respect.
One night, Liu Lan and He Yuzhu stayed in the store together to sort out the day's account books and customer feedback. While looking through the data, she said, "Yuzhu, the customer feedback has been very good recently. Everyone is very satisfied with our dishes and services. However, I think we can still work harder on the service details."
He Yuzhu nodded and listened carefully: "You are right, Liu Lan. Customer satisfaction has always been our top priority. Do you have any specific suggestions?"
Liu Lan smiled and said, "I think we can put some small cards on each table with our special dishes and recommended dishes of the day written on them. This way, customers will have more references when ordering. In addition, the waiters should be more proactive, understand customers' needs in a timely manner, and provide more considerate service."
After hearing this, He Yuzhu suddenly understood: "Good idea! Let's start right away. Also, what do you think about the operation of the new store?"
Liu Lan thought for a moment and said, "I think the location and environment of the new store are very good, but we can also add some interactive activities, such as cooking demonstrations or small food lectures, so that customers can not only eat good food, but also learn some cooking skills."
He Yuzhu's eyes lit up: "This is a great idea! We can hold these activities regularly to increase customer stickiness."
With the addition of Liu Lan and the implementation of a series of new measures, the business of "Yuzhu Hotel" is becoming more and more prosperous. Customers not only like the delicious dishes here, but are also attracted by the warm service and unique activities here.
One day, an old customer came to the restaurant with his family and said to He Yuzhu and Liu Lan: "Your place is getting better and better. Not only are the dishes delicious, but the service is also getting more and more considerate. There are new surprises every time I come!"
He Yuzhu and Liu Lan thanked with a smile, feeling a sense of accomplishment. They knew that all the efforts were worth it, and customer satisfaction was their greatest motivation.
Late at night, He Yuzhu and Liu Lan sat in the rest area of the restaurant, drinking hot tea and talking about future plans. He Yuzhu said with emotion: "Liu Lan, having you here is really like adding wings to a tiger. I believe that we can definitely make 'Yuzhu Restaurant' better."
Liu Lan smiled and nodded: "Yuzhu, let's work together to turn our dreams into reality!"
As the reputation of "Yuzhu Restaurant" grew, He Yuzhu began to consider expanding the menu to meet the needs of more customers. One day, he suddenly thought of a unique delicacy in his hometown - vermicelli, which not only tasted unique but was also not complicated to make. So he decided to purchase some vermicelli and try to launch a few special vermicelli dishes in the new restaurant.
With great expectations, He Yuzhu got up early and went to a food wholesale market in the south of the city. This market is famous for its complete variety and high quality. When he entered the market, he was greeted by the aroma of various seasonings and ingredients, which made He Yuzhu feel very familiar and cordial. He carefully selected from each stall and finally found a stall specializing in selling handmade vermicelli.
"Boss, are these vermicelli handmade?" He Yuzhu asked, looking closely at the vermicelli displayed on the stall.
The stall owner was a warm-hearted uncle who smiled and replied, "Yes, they are all handmade, using the best sweet potato starch, and the quality is absolutely guaranteed."
He Yuzhu picked up a handful of vermicelli, feeling its toughness and elasticity, and was secretly satisfied: "Then give me ten kilograms, and I'll come back tomorrow to get it."
The stall owner readily agreed, and He Yuzhu left the market contentedly. Back at the hotel, he immediately called a meeting to introduce his plan to everyone.
"Everyone, we are going to launch several vermicelli dishes in the new store. These are specialties from my hometown and I believe they will be popular with customers," He Yuzhu said excitedly.
Liu Lan nodded in support, "This is a good idea. Vermicelli is indeed a unique ingredient, and the preparation method is also very flexible. We can try to make a few vermicelli dishes with different flavors."
He Yuzhu nodded: "Yes, I have already bought vermicelli, and it will arrive tomorrow. Let's try a few classic dishes first, such as hot and sour vermicelli, braised vermicelli, and cold vermicelli. Everyone come up with ideas and see if there are any creative ideas."
The chefs expressed their opinions one after another, and the atmosphere in the entire meeting room was lively. He Yuzhu looked at everyone's excited expressions, and his heart was filled with expectations and confidence.
The next day, the vermicelli arrived as expected. He Yuzhu and Liu Lan personally supervised and distributed the vermicelli to each kitchen. They decided to start with hot and sour vermicelli, a dish that has a unique taste and can fully demonstrate the toughness and elasticity of vermicelli.
In the kitchen, He Yuzhu personally demonstrated how to make hot and sour vermicelli. He first boiled the vermicelli, scooped it out and rinsed it with cold water for later use, then put oil in the pot, added chili peppers, peppercorns and other spices to sauté, then added broth, then put the vermicelli in, and finally added vinegar and other spices. A bowl of hot and sour vermicelli soon came out of the pot, exuding an enticing aroma.
"Everyone come and try it and see if there is any improvement." He Yuzhu brought the hot and sour vermicelli to the conference room and invited everyone to taste it.
Liu Lan took the first bite and nodded: "Yuzhu, this tastes good, moderately sour and spicy, and the vermicelli tastes good too. But I think you can add some minced garlic to make the taste richer."
Other chefs also made suggestions, and He Yuzhu recorded them one by one. He knew that only by brainstorming and continuous improvement can the best dishes be made.
In the following days, He Yuzhu and Liu Lan led the team to continue to test and adjust the recipe, and finally launched several vermicelli dishes that satisfied everyone. As soon as the new menu was launched, it was warmly welcomed by customers.
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