Siheyuan: Mastery started in the 50s

A few days later, Xu Damao called and decided to join their team. Wang Qiang and He Yuzhu happily welcomed him, and the three of them began to work out a new plan to expand the sales range of umbrellas.

Xu Damao put forward many constructive suggestions, such as adding some customized styles to meet the needs of different customers and promoting through social media platforms to attract more young people. Wang Qiang and He Yuzhu agreed with these suggestions and decided to implement them immediately.

One day, the three of them went to the market to investigate and look for more supply channels. They found a manufacturer that specialized in producing high-end umbrellas with very good quality and fashionable styles. Xu Damao talked with the manufacturer's sales representative for a long time and finally agreed on the details of the cooperation.

"This cooperation will definitely bring in a lot of new customers," Xu Damao said confidently.

Wang Qiang and He Yuzhu also felt that this cooperation was a good opportunity. They decided to launch the new umbrellas as soon as possible and promote them on social media. A few days later, Wang Qiang took a group of photos of the new umbrellas with his camera, Xu Damao was responsible for writing the promotional copy, and He Yuzhu contacted some Internet celebrities for promotion.

After the new umbrellas were launched, they really caused quite a stir. Many customers were attracted by these fashionable umbrellas and bought them one after another. The three of them felt a sense of accomplishment as they watched the number of orders continue to increase.

"This is a great start!" Xu Damao said excitedly.

Wang Qiang also felt very satisfied: "Yes, with your help, I believe we can go further."

As time went by, Wang Qiang, He Yuzhu and Xu Damao became more and more cooperative, and their business became more and more prosperous. Wang Qiang found that his life became more fulfilling and meaningful, and he no longer felt bored and empty. He knew that this was not only because of the success of his business, but also because of the company and support of his friends, which gave him confidence and motivation on this road.

On a sunny afternoon, Wang Qiang, He Yuzhu and Xu Damao sat in the store and discussed future plans. Wang Qiang looked at them with gratitude and satisfaction in his heart. He knew that no matter how many challenges there were in the future, as long as he had friends around him, everything would be better.

"We must continue to work hard to make this business bigger and better," Wang Qiang said firmly.

"That's right, let's work hard together!" He Yuzhu and Xu Damao responded in unison.

One morning, Wang Qiang was sorting out the newly arrived goods in the store when he suddenly received a phone call. The customer on the other end of the phone complained that the quality of the umbrella he recently bought was defective and it broke after just a few uses. Wang Qiang felt nervous. He always had strict requirements on product quality, and this situation made him very angry and uncomfortable.

"I'm very sorry. How about this, if it's convenient for you, you can bring your umbrella to the store and we will take care of it for you." Wang Qiang tried to stay calm, but he couldn't calm down his inner anxiety.

After hanging up the phone, Wang Qiang's face darkened. He immediately found He Yuzhu and Xu Damao and told them the situation. He Yuzhu and Xu Damao also felt the seriousness of the matter, and the three decided to check all the umbrellas in stock immediately.

During the inspection, Wang Qiang found that a recent batch of umbrellas did have some quality problems, some of the ribs were not strong enough, and the umbrella fabrics also had some defects. This made him even more angry, and he knew that this would not only affect customer satisfaction, but also damage their reputation.

"There is obviously something wrong with this batch of goods. What's going on with the supplier?" Wang Qiang asked with a frown.

He Yuzhu was also helpless: "I will contact the supplier immediately and ask them to give an explanation."

Xu Damao patted Wang Qiang on the shoulder and said, "Don't be too angry. Let's find a solution together. The most important thing now is how to satisfy the customers."

Wang Qiang nodded and tried to calm himself down. They decided to remove all problematic umbrellas from the shelves and proactively contact customers who had already purchased them to apologize and offer returns and exchanges. At the same time, they also began to re-select suppliers to ensure that similar problems would not occur again in the future.

That day, the customer who called to complain came to the store. She was holding the problematic umbrella in her hand, with a look of dissatisfaction on her face. Wang Qiang took the initiative to greet her and apologized sincerely: "I'm very sorry, our store recently received a batch of defective goods, which caused you trouble. We will unconditionally replace this umbrella with a new one, or you can choose to refund it."

The customer looked at Wang Qiang's attitude and his expression softened a little: "I hope you can be more careful in the future. After all, we are here for your reputation."

Wang Qiang nodded, feeling deeply guilty: "Thank you for your understanding, we will definitely strictly control and ensure product quality."

The customer finally chose to replace the umbrella and left satisfied. Wang Qiang breathed a sigh of relief, but the heavy feeling in his heart still existed. He knew that this incident was an important warning for them and that such things must not happen again.

When Wang Qiang got home in the evening, he sat in his study, his mind replaying the day's scenes. He felt weak and tired, and had an indescribable discomfort in his heart. He opened the window, looked at the night sky, and tried to calm himself down.

His wife came in and saw that he looked worried. She asked with concern, "What's wrong? You seem to be in a bad mood today?"

Wang Qiang sighed and told his wife what happened during the day. After listening, his wife gently held his hand and said, "Qiangzi, business will always have ups and downs. This is just an accident. The most important thing is that you face it positively and work hard to solve the problem. I believe you will handle it well."

Wang Qiang looked at his wife gratefully, feeling a little warm in his heart: "Thank you, I will continue to work hard."

In the following days, Wang Qiang and his team were busy dealing with after-sales issues and re-selecting suppliers to ensure that quality problems would not occur again in the future. Their sincerity and efforts were gradually understood and recognized by customers, and the business in the store slowly returned to normal.

One day, He Yuzhu came to the store with samples from a new supplier and said excitedly: "Wang Qiang, take a look at these samples. The quality is very good. I think we can cooperate with them."

Wang Qiang carefully checked the samples and found that they were indeed much better than the previous suppliers. He smiled with satisfaction and said, "Not bad, let's choose them."

Xu Damao also nodded in agreement: "This time we must strictly control the quality of each umbrella."

Wang Qiang felt relieved. He knew that although they had experienced some setbacks during this period, their team was more united and their problem-solving ability had improved. He looked at He Yuzhu and Xu Damao, and his heart was filled with confidence and hope.

"We must learn from our mistakes and do business better," Wang Qiang said firmly.