Hogwarts lazy snake
Chapter 195: Tricking the Real Owner
Everyone followed Herrick into the store and found that although the store was crowded, it did not seem crowded. There were still many people waiting in line outside the store.
In front of every counter in the store, there is a beautiful witch dressed in refreshing clothes, who is smiling and introducing the products to the customers in detail.
At the same time, there was a shop assistant walking among the crowd, holding an exquisite tray in his hand, which was filled with a variety of snacks and drinks.
The clerk smiled and gently asked each customer if they needed anything.
Herrick smiled and said to Lucius, "Mr. Lucius, the idea you proposed is really brilliant. Since we opened the store, the business has been booming."
“This way of providing attentive service to customers while introducing products is deeply loved by everyone, making every customer who comes to the store feel comfortable and satisfied.”
Lucius nodded slightly, a satisfied look on his face. "I am also happy to see that the store is doing a booming business. We must continue to maintain this high-quality service and meet the needs of our customers, so that we can gain a long-term foothold in the fiercely competitive Diagon Alley."
However, Lucius also corrected Herick's mistake: "But this good idea was not thought of by me, but by your other boss, Mr. Stock."
Stocker looked at the busy shop with satisfaction in his eyes: "Yes, the customer experience is very important. We must continue to improve and innovate, and strive to make our store a landmark store in Diagon Alley."
Herick frowned slightly and continued, "Mr. Lucius, Mr. Stock, as you know, some shops around us have seen our booming business and want to follow our example and arrange for beautiful witches to introduce products and provide snacks and beverages in their stores."
He shook his head and said sarcastically, "But they only learned the basics and didn't grasp the essence, so they were not very successful."
As Herick explained, Stock recalled the new witches he saw in the shops on the way here, and couldn't help but smile:
"They only see the surface, but don't understand that our service is based on a deep understanding of the product and sincere care for customers. Our witches are professionally trained and understand every detail of the prosthesis and the correct needs of the customers."
"It can be accurately conveyed to customers, instead of just mechanically reciting the introduction like those people in the store. And the snacks and drinks we provide are also carefully selected to make customers feel warm and comfortable during the shopping process. This is not just for the sake of having it."
At this moment, there was a sudden commotion in the store. Everyone looked over and saw a burly wizard in front of a counter with an angry face, shouting at a witch: "What kind of crappy prosthesis is this! I bought it and only touched it lightly, and it broke. You are selling junk!"
The witch's face turned pale. She explained anxiously, "Sir, the quality of our prosthetic limbs has been strictly tested. This situation is impossible. Could it be that you used it inappropriately or incorrectly..."
"Hmph! I didn't do anything. I just used it normally, and it became like this. It became like this one day after I bought it. You must give me an explanation!" The burly wizard waved his arms, becoming more and more agitated. The guests around him were attracted and began to whisper.
Stocker walked over in a hurry, his face still calm. "Sir, please calm down. We will find out the reason. If it is a problem with the prosthesis itself, we will solve it for you."
The burly wizard saw Stoke and snorted coldly: "Who are you? What can you solve? I won't be fooled by you easily. And how can a Muggle like you appear here!"
After saying this, he tried to reach out and push Stock, but was stopped by a gentleman's stick.
Everyone looked and saw that it was Lucius who took action.
Holding a gentleman's stick, he stood in front of Stocker with a dignified look and said in a cold tone: "Sir, please be careful about your words and actions. Mr. Stocker is one of the owners of this store and will not allow you to be so rude. And I am also the owner of this store. If you have anything to say, you can tell me."
This shop had only been open for a few months, but it had already alleviated most of the deficits in the family's account books. He didn't want anyone to mess around here, disrupt Te's financial path, and hurt Horn's father.
The burly wizard saw that it was Lucius who showed up, and he recognized who the other person was.
So he shouted timidly: "Why? I know you, you are Lucius Malfoy, from the Malfoy family. I tell you, I am not afraid of you. I just come to you for compensation. You said that if there is damage, you can pay within one day, replace it within three days, and repair it within seven days. What? You run a store and do business, but you don't keep your word?"
Lucius saw that the other party was here to cause trouble. He, Lucius, had never been a good man. "Where are you from?"
At this time, Horn stepped forward: "Uncle Lucius, wait a minute"
He carefully observed the broken prosthetic hand in the burly wizard's hand and said, "Sir, I think this is a bit strange. The prosthetics in our store are of guaranteed quality and will not break if used normally. Can you tell me in detail where you put the prosthetics after you bought them?"
Horn then pointed to the gap between the pinky and ring fingers of the prosthetic hand and said, "Look, it seems like there's a missing part here, so it can't move. This crack can only be created by yourself. If someone else were to open it, it would be a different situation."
At this point, Horn looked at the wizard in front of him with some amusement: "Are you here to cheat me out of money?"
The burly wizard glanced at Horn impatiently and said, "What could be wrong? I just left it at home. Is there any part missing? I don't know. I only know that it looked like this after less than one night of use. This must be your fault!"
He even wanted to snatch the prosthetic limb from Horn's hand: "Also, where did you come from, you little brat? Didn't your parents tell you not to touch other people's things? Get out of here. Go away~"
Horn dodged the burly wizard's grab easily by leaning to the side, his eyes flashed with a sharpness, but he remained polite: "Sir, I am just checking the problem and hope to resolve it. If you continue to be so impulsive, it will not benefit either of us."
"Besides, I'm a maintenance worker at this Peace Alchemy Prosthetics Shop. I'm not some little brat from nowhere, weird uncle!"
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