Reborn in 1977

Chapter 448: Playing Matchmaker

What Chen Fan wrote naturally wasn't just a simple list of 5 nouns; otherwise, it wouldn't have taken him so long.

It also included explanations of each noun, the purpose of implementation, and the implementation process.

The process further included the cause, method, steps, and purpose.

Director Yang and the others carefully read it through, and couldn't help but nod repeatedly.

Meticulous in detail and practically feasible, not bad, not bad!

Deputy Director Li was the first to look up, thoughtfully saying, "This set of management methods doesn't just suit factories; it seems it could also be used in canteens, hospitals, and other logistical places?"

Chen Fan smiled and said, "Of course. Didn't I just say that all the subsidiary units in Lujiawan are implementing this set of theories, and the results are excellent?"

However, the management regulations he formulated for Lujiawan's subsidiary units were presented using specific clauses, without mentioning the "5S" related content at all.

This was because the workers in Lujiawan were directly transferred from farming, and their education level was generally low. If you talked to them in too high-level terms, they would become confused.

Therefore, the management targeting them must be simple and direct, just like Haier's original 13 factory rules: "1. No urinating or defecating in the workshop. 2. No arriving late or leaving early. 3. No drinking alcohol during work hours..."

It was to make sure everyone could understand it at a glance!

Chen Fan then integrated this set of theories into the management regulations of various units in Lujiawan.

With his reputation, coupled with these farmer brothers and sisters' ignorance of management, the implementation was even smoother than in factories decades later.

Even if they were not used to it, no one dared to deliberately violate the rules. Except for a few people who unintentionally made mistakes in the beginning, everyone was able to successfully implement them, and no one made mistakes again.

Director Yang looked up, thoughtfully saying, "I can understand the first few, and I can also understand the last one, 'Discipline,' but will it be somewhat difficult to implement?"

The other requirements targeted the factory environment, but only "Discipline" targeted the employees.

As everyone knows, changing people is the most difficult thing. However, this article requires cultivating employees' behavioral habits, which may cause considerable resistance among the workers.

The worker elder brothers!

If they cause trouble, everyone from top to bottom will be afraid.

Chen Fan immediately shook his head and said sternly, "Whether it is the five major principles or the eight major principles, the most important and core point is 'Discipline.' If this one is not done well, everything else is a castle in the air... blah blah blah."

In later generations, almost all enterprises promoted the 5S management method at some point, but very few were able to truly do it well.

Why?

Because those entrepreneurs got their priorities wrong and ignored the training of employees.

If you don't change a person's habits, then a system can only be maintained until the end of forced supervision.

Don't talk about changing a person in 28 days; that's only if the person wants to change themselves, and then they can use the so-called 28 days to cultivate it into a habit.

If the person doesn't want to change themselves, and even feels annoyed and resistant, then it's impossible in 28 days, let alone 28 years.

Conversely, if you can implement the "Discipline" item to the end, the other requirements will be a matter of course.

But then again, this can't all be blamed on the business owners or implementers, because the employees at that time were all wage earners. You don't know when they will leave, so would you spend a lot of effort to cultivate them into employee models?

If you dare to cultivate them, they will dare to turn around and jump ship.

The reason why Japan was able to implement it was because Japan was popularizing the "lifetime employment system" at that time. Unless a major mistake was made, or the company was about to collapse, Japanese business owners would not easily fire a person, and employees would not voluntarily resign.

Such employees naturally have cultivation value.

The current situation is that the employees these days are more than just lifelong; it's simply a "life and death system!"

From the moment a child is born, they are a member of the factory. As long as the factory doesn't collapse, and they are willing to enter the factory, then all the way to the crematorium, the factory will take care of everything from birth, aging, illness, and death, even including marriage and family.

Isn't such an employee worth cultivating well?!

For example, Director Yang and the others had never considered this issue. He raised the question simply out of incomprehension of this management method.

But he is also a veteran college student, and his thinking height and understanding ability far exceed ordinary people. At this time, after hearing Chen Fan say this, he immediately understood the reasoning and nodded repeatedly, saying, "Yes, yes, yes, no matter how good the policy is, it must rely on people to implement it. If the people are not qualified, then good policies cannot be implemented."

He looked down at this method again, and only felt that every word was precious, and couldn't help but nod repeatedly.

At this time, Union Chairman Zhao looked at Chen Fan with some incomprehension and asked, "You just said that there are also three major principles, safety, speed, and economy. Why didn't you write them down together?"

Chen Fan patiently explained, "Safety is of course the most important thing, but the safety I'm talking about doesn't just refer to production safety. If only production safety is required, then implementing these five principles in place can basically eliminate it."

Director Yang immediately became interested, pulled a chair and sat opposite him, and handed him a cigarette, curiously asking, "Besides production safety, is there another way of saying it?"

Don't mention personal and property safety, that's basic common sense. Moreover, it's not under the jurisdiction of the factory leaders; that's all the responsibility of the security department.

And the security department is not only responsible to the factory, but also accepts the leadership of the public security bureau. The responsibility is not ordinary, but it's not up to the factory to interfere too much.

They only accept the tasks arranged by the factory, which is the so-called listen to orders but not to announcements.

Chen Fan took the cigarette, looked up at the wall clock, and said silently, "Uncle Yang, it's noon now. How about we talk while we eat?"

He still wanted to disassemble the car in the afternoon, so he couldn't do it without eating his fill.

Deputy Director Li slapped his forehead, "I forgot."

Then he smiled and said, "I've already arranged things at the canteen. Shall we go over now?"

Director Yang also felt his stomach growling at this time, so he smiled and nodded, "People are iron, food is steel, let's go!"

...

Changing the battlefield to the small canteen, Chen Fan first shoveled down two bowls of rice before saying, "Safety originally refers to personal and property safety. Since it can be applied to the production field, why can't it be extended to other fields?"

Looking at the three leaders holding chopsticks thoughtfully, Chen Fan took a sip of tea before lighting the cigarette that Director Yang had given him, and said with a smile, "Strictly speaking, production safety is only a part of work safety. If all work positions and departments are included in the scope of safety management, then the scope of safety will immediately expand a lot, such as information security, financial security, etc.

In addition, family safety, health safety, logistical food safety, and even environmental safety, all of these can be included.

Now society says that a large factory is a small society, and the factory leaders are the parental officials of this small society, so all aspects must be considered..."

Why were the leaders of state-owned enterprises in the early years able to smoothly transition to local governments to take office?

It was because most of the things that local society had, their factories also had. They were familiar with the relevant work arrangements, so they could naturally connect seamlessly.

Chen Fan explained each item of this "Eight Major Principles" to them while recalling and thinking.

"Safety can be extended, and so can the others. Moreover, in addition to extension, they can also be combined. For example, speed and economy can be summarized by efficiency, but using efficiency alone is not enough to fully encompass them, so splitting them can make them more detailed..."

A lot of talking, without delaying eating.

Chen Fan was full and leaned back in his chair, picked up the teacup, took a beautiful sip, and said with a sigh, "I'm just talking about these management things on paper. I can't do anything about how to implement them specifically."

He can give suggestions, but as for implementation, except for a few times in Lujiawan, and the promotion of first aid methods is of great importance and related to human life, so he personally demonstrated them, don't expect him to do it anywhere else.

Director Yang wasn't surprised by his attitude. Firstly, he had heard about it, and secondly, Chen Fan was indeed too young. Even with his father's influence and his own support, he couldn't convince those older workers. So, he had to handle this matter himself.

Putting away the manuscript filled with notes, Director Yang nodded and smiled, "It's okay, I'll handle this myself."

Chen Fan smiled, "I have one last suggestion."

He met their three inquiring gazes and said with a smile, "This matter should be approached slowly and cautiously. Why not start with a pilot program in one workshop, and at the same time, create a set of reward and punishment regulations? Give the participating workers some rewards based on the results achieved to boost their enthusiasm.

After seeing the actual results, summarize the experience and form a promotion team to implement it throughout the factory."

Director Yang looked at him and chuckled, "You said you don't understand execution, but I think this idea is very good."

Li, the Deputy Director, and Chairman Zhao next to him also nodded repeatedly, praising Chen Fan incessantly.

However, Chen Fan's expression changed slightly, "Uncles, are you trying to cheat me out of my reward by praising me so much?"

Director Yang's expression froze upon hearing this. Was that what he meant?

Deputy Director Li immediately laughed and said, "Don't worry about that. I'm in charge of the factory's logistics. If I say there's a car, there's a car. And the 100 yuan allowance is guaranteed."

After a pause, he tentatively said, "If you could come to the hospital once a week to hold a clinic, this allowance could be…"

Before he could finish, Chen Fan quickly put down his teacup and waved his hand, "No, no, no, I really don't have time for that."

The three looked at each other and sighed in unison, feeling quite regretful.

The scene of Chen Fan's emergency treatment just now had indeed shocked them. Broken arms and legs were one thing; at most, the person would suffer, but there was rarely any danger to life. Internal bleeding was different. You couldn't see what was going on inside with the naked eye, and you had to rely entirely on experience to diagnose it. Whether the diagnosis was too late or a misdiagnosis, it could lead to death.

If Chen Fan could be stationed at the hospital, it would greatly guarantee the safety of the workers' lives.

However, Chen Fan refused without hesitation, leaving no room for discussion.

At this time, Chen Fan thought for a moment and said, "However, after looking at the level of the doctors at the staff hospital, apart from Director Lin, the others seem to be lacking."

"You don't have to spare our feelings."

Deputy Director Li said with a wry smile, "We used to have two experienced doctors, but one passed away two years ago, and the other retired to his son's place in the provincial capital to enjoy his old age. Director Lin is a disciple of one of them, and we reluctantly promoted him to director from among the mediocre candidates.

We also contacted the health department, hoping to arrange for two doctors with profound medical skills to come over, but their reply was that they didn't have even one, let alone two!"

Chairman Zhao also shook his head and sighed, "Actually, our factory's benefits are quite good. Although the salary levels are the same, the various welfare items are definitely higher than the hospital's. There are still many people who are willing to come.

But what's the use of having more people? What we want are people with skills!

And those with skills only want to stay in the hospital to work, saying that they can hone their medical skills and continue to learn from people with better skills. There's nothing we can do about it."

So that's how it is?

Chen Fan thought for a moment and said, "If you want doctors with skills, I can recommend two."

The three of them immediately brightened up.

Deputy Director Li quickly said, "Then Uncle Li won't be polite to you. If this matter is successful, I'll give you a great credit!"

He couldn't wait to ask, "Which hospital are the doctors from?"

Chen Fan smiled and said, "They're not from any big hospital, just two ordinary doctors from our Nanhu Commune Health Center."

The three of them couldn't help but be stunned.

From the commune health center?

Isn't that just a small clinic? How could there be any good doctors?

Chen Fan wasn't worried and said softly, "The first one is Old Doctor Lu Shouquan, who taught me the basics of traditional Chinese medicine. Doctor Lu is already over 80 years old. He used to practice medicine in a private pharmacy in Gufeng County. After the pharmacy was merged into the Gufeng County Traditional Chinese Medicine Hospital, he returned to his hometown of Nanhu and was invited by the health center at the time to practice medicine, and he's been there ever since.

I wouldn't dare say that his medical skills are very high, and he's far from Old Wang of the Traditional Chinese Medicine Hospital, but he's definitely better than any random doctor. At least Director Lin is not as good as him, and even some senior internal medicine physicians at the Traditional Chinese Medicine Hospital are slightly inferior."

Hearing this, Deputy Director Li's eyes lit up.

Senior internal medicine physicians from the Traditional Chinese Medicine Hospital were people he dreamed of poaching, and this Doctor Lu was even better. He definitely couldn't let him go!

At this time, Chairman Zhao was a little hesitant, "Xiao Fan, you said that this Doctor Lu is already over 80 years old. Is he still willing to come out?"

Chen Fan smiled and said, "82. He definitely doesn't want to come out, but neither his son nor his daughter inherited his medical skills. They both work in commune units, and as far as I know, their salaries aren't very high, and there are several grandchildren who are temporary workers…"

He didn't say any more, but Deputy Director Li understood.

He nodded immediately and said, "This matter is easy to arrange. As long as he's willing to come, everything else is not a problem."

Not to mention the factory, the supporting logistics units could easily arrange dozens of people. It's just a small family, nothing could be simpler. Besides, it's not like they have to arrange for the whole family. Helping to regularize a few temporary workers and giving a few spots in the machinery factory to let his family come over to take care of him would be about right.

After a pause, he thought of another one and asked, "What's the situation with the other one?"

Chen Fan, "The other one is also from the Nanhai Health Center. He's an old doctor in charge of orthopedics at the hospital. Because he didn't go to school and only knows a few words, he hasn't been able to pass the exam to upgrade, but his other medical skills aren't that great. However, his bone setting and massage skills are superb. In a situation like today, he would be just as effective.

Moreover, his family situation is even simpler. He has a son and a daughter, and they both have families and proper jobs.

Anyway, that's the situation. Whether or not you can invite them over depends on your methods."

Director Yang nodded slowly. However, compared to Deputy Director Li, who couldn't wait to invite people over now, he wasn't in such a hurry. Instead, he said solemnly, "Lao Li, it's rare to encounter skilled doctors. Find some time in the next few days to take a trip yourself and see if you can invite them over."

As he spoke, he winked.

Deputy Director Li, who had been working with him for many years, understood immediately. He wanted him to test the other party's quality first. If it was true, he would poach them at all costs.

They couldn't poach doctors from the city hospital, but couldn't they poach doctors from the health center below?

Director Yang could give Chen Fan the greatest trust, but for others, he had to act according to official business.

Chen Fan picked up his teacup and drank, pretending not to see their small actions.

Old Doctor Lu was fine. He was so old and didn't think about coming out again, but it was hard to say if it was for the sake of the younger generation.

As for Doctor Dong, when Chen Fan was learning bone setting from him, he could see that he had some unfulfilled depression. If Deputy Director Li personally went to poach him, he shouldn't have any reason not to come.

He was connecting the two sides in the middle. Whether it was successful or not, he could repay some favors on that side and earn a lot of favors on this side. Why not?

The three leaders briefly discussed a few words and finalized the matter.

Because they wanted to verify the quality of the two doctors, Deputy Director Li didn't mention Chen Fan's introduction.

After finishing a puff of smoke, he put the remaining half of the cigarette into the ashtray and smiled at Chen Fan, "Let's go, I'll take you to the motorcade and take a look at those cars, so you don't say we're drawing you a pie."

Chen Fan stood up with a whoosh and said with a serious face, "That's impossible. Uncles, you are all upright leaders, how could you deceive me!"

The three shook their heads in unison upon hearing this.

Chairman Zhao and Deputy Director Li even gave Director Yang a look. This kid was indeed like a loach, slippery and elusive.