The club owner quickly replied: "You are not Su Ruilin's father, let his father tell me directly if there is anything."

With that tone, he just missed saying, "Where did you come from? What's the matter with you? Stay where it's cool!"

Shen Wei turned his head to look at Su Xingmang with a smile on the contrary, the man's eyes had been fixed on his face, but he had an expression that was both thoughtful and wandering.

He smiled and raised his chin at him: "Hey, there are hundreds of students in this club, right? Why does this female boss seem to be impressed by you? When she heard the voice, she said with certainty that I am not Linlin's parent?"

Su Xingmang was really absent-minded and didn't react when he heard this.

Shen Wei asked again: "Old Su, is this female boss quite young? Does she mean something to you?"

Su Xingmang, who was named, came back to his senses, turned his eyes in a panic, and said with a smile: "What, this club is run by a couple, the man is a retired professional team, and he is the head coach. Only in charge of teaching, women are in charge of other things. How could this married woman be interested in me?"

"I don't believe it." Shen Wei had a half-smile, "Looking at your obviously guilty look just now, you must have a ghost in your heart, right?"

"Don't talk nonsense, the couple love each other." Su Xingmang grabbed the water glass and took a sip of water before saying, "The reason why they are impressed with me is because I paid Linlin tens of thousands of class fees at once. , can be regarded as a major customer of their club."

After he finished speaking, he continued to drink water.

He was inexplicably flustered, probably because of Shen Wei's natural expression "I am Su Ruilin's parent".

"It means that no one else has paid so much?" Shen Wei asked again, "Then why do you have to pay so much at once?"

"At that time, I felt that the teaching level of this club was very high, and the one-time extra tuition fee was equivalent to the tuition fee for each class. Anyway, I also want Linlin to learn for a long time, so I should pay more at once. , it’s cheap, and it saves me trouble.”

Shen Wei continued to ask: "Do you want Lin Lin to follow a professional path?"

"Of course not!" Su Xingmang denied immediately, "I just want him to have a specialty that can be used, and besides, he likes it himself. Ten thousand steps back, even if he can't practice hard, at least he has exercised his body. A little boy is suitable for such outdoor sports."

Shen Wei didn't continue this topic, but picked up Su Xingmang's phone again, and sent a voice message to the club owner: "Now I am Su Ruilin's parent, so I have the right and the obligation to apply for a refund. Wechat voice messages come and go It's too troublesome to go, what's your cell phone number? I'll call you."

Afterwards, Shen Wei turned on the speakerphone, and argued with the other boss on the phone for a while, but he was concise and concise, expressing his point of view clearly and methodically:

"One, our child is not pretending to be sick. He went to the hospital many times because of stomach pains and was diagnosed with gastrointestinal growing pains in children. Although no special treatment is required, such symptoms do occur."

"Second, even if our child is pretending to be sick, it is not up to you to judge. As a training institution, you should deal with it in a timely manner and notify the parents, so that the parents can judge whether it is pretending to be sick."

"Three, even if our children pretend to be sick to avoid training and want to go home, it is because of your unreasonable arrangements for this winter camp. Some children are too young and must be accompanied by their parents, and other children are not allowed to be accompanied by their parents. Children accompanied by their parents should be arranged together, and other children should be arranged together. Think about it in another way. If your six or seven-year-old child goes out to fly solo, instead of living with children of the same age, he will have to watch Would you be happy to see someone else’s father and son love each other deeply? Well, even if you have already made unreasonable arrangements, why can’t you find a solution in time to solve the problem when the father and son in the same room have left the camp? If your six Can you rest assured that a seven-year-old child has been left alone in the room for so long? Can you bear it?...Have you found the child to accompany him? Just slipping away will make our child feel that in the next few days he will face the situation of being left behind and ignored by no one, so why is he willing to live? How dare he live?"

"Fourth, when something like this happened, as the person in charge of the training institution, your first reaction was not to appease the child, solve the problem and express apology, but to mock us for pretending to be sick, accusing us of taking away the child, and you felt rightly wronged. Should we refund a penny? With your extensive and disorderly management, you should really burn your incense if there is no problem, why don't you hurry up and get the management and service right before anything goes wrong?"

"Fifth, let's not talk about whether you have clearly stated that there will be no refunds after the opening of the camp. Even if you have said so, this is unreasonable and illegal. Your overlord clause, whether you go to the industry and commerce to complain about you, or find the consumer association or In the case of a lawsuit, one sue will definitely be accepted..."

The boss of the other party still had a bad tone: "I told Su Ruilin and his parents to contact me directly. You don't understand training at first sight. You go and look at the training institutions on the market. Which summer camp doesn't say that there will be no refund after the camp starts. Yes, we need to pay a deposit to book a hotel and reserve a training venue. If every child goes to school like this, no more than half of us will pay for the extra hotel fees, venue fees, and extra coach fees..."

"I think you guys don't understand training." Shen Wei was not impatient, "You look at such a big organization, why do you look like you can only get money in but not out? Yes, most of the summer camps on the market are winter camps. Camps and training camps will write like this, but it is just a warning to make parents think twice. But when someone really can’t continue to participate for various reasons, most institutions will still refund you. If you don’t believe me, go and find out for yourself You can say that the child quitting midway will cause you some kind of loss, then you can refund at a discount or charge a certain amount of liquidated damages in proportion to refund, but you can’t just give you a rascal and a reasonable face.”

The female boss was so stunned that she couldn't speak, but a male voice appeared on the other end. It sounded like the male boss snatched the phone: "I tell you, I really don't want to do what you do! Just say If you want to complain, sue, or sue the Consumers Association! This is just a little more money, what are you doing? This is a threat? Don’t tell me that we are an overlord clause, even if it is an overlord clause, you will pay the money It was approved before, right? Since I said that there will be no refund after the camp starts, you still have to pay, and you didn’t get a refund when the camp opened, which means that you are fully mentally prepared. There will be no refunds..."

"That can only show that we have never thought about leaving the camp subjectively, but now that objective factors have caused us to have to leave the camp, you can't justify not giving a refund because of this. I didn't intend to threaten you at first, but if you want to do this Having said that, I can't justify it without threatening you..."

The male boss over there sneered and said, "I'm afraid of you? I've seen a lot of parents like you, so I won't quit. What can you do to me? Last time a parent also competed with me and paid three years of money. Just after the first semester, he said that the child was sick and could not go to school, wanted a refund, quarreled with me, posted posts everywhere to discredit us, and even sued us, didn’t it end up being nothing? What kind of child is sick? , I think the parents are sick!"

This tone of being not ashamed but proud, and pointing at Su Xingmang, made Shen Wei also sullen: "It's a pity that the other parents left nothing last time, right? Then don't worry, I You won't be disappointed this time!"

He hung up the phone and looked at Su Xingmang with an incomprehensible expression: "How did a club like them grow so big?"

Su Xingmang, who had listened to the whole process, also sighed: "I am also wondering, how can this kind of attitude be achieved on such a scale? In fact, they are also doing training. I understand their psychology of not wanting to refund, but they deal with problems like this. I was also surprised by the method. Forget it, if you don’t have the same knowledge as them, you will lose more than 4000 yuan in this winter camp. It just happened that Linlin promised me to go to football lessons every day after school started, and the remaining class hours will soon be over. If you can finish using it, you won’t need to renew the fee after you finish using it.”

"Forget it?! That's too cheap for them!" Shen Wei looked at the time, "It took me more than ten minutes to reason with them. My time is so precious, and I spent it on them. I absolutely can't just do it like this never mind."

Su Xingmang smiled and said: "Yes, yes, you can type many words in more than ten minutes. This is indeed a loss of your manuscript fee, I'm sorry."

"So we have to show them some color." Shen Wei turned to him and asked, "Old Su, why did you choose this club?"

"At the beginning, I felt that their teaching level is very high, and they can arouse children's interest." Su Xingmang said, "During the trial class, I felt that the effect was very good, and his family has a lot of outlets, and several outlets are far away from us. It is very close and very convenient. When this site is not available, other sites will also open classes. Anyway, if you want to attend, you can attend classes every day. As long as you have enough physical strength, you can attend two or three classes a day. I just focus on these points, I paid tens of thousands in one go.”

"You regretted it later?"

"After a long time, I felt that they were very irregular. Like the last summer camp, nearly a hundred children signed up, but there was not a decent life teacher. The female boss said that she was the life teacher and asked her for something, but she She can't take care of it, and she is very impatient when there are too many things, saying that they are all coaches, not babysitters. If you don't want to take care of these things, you should hire a few special life teachers! Although we didn't run summer camps and winter camps, we still understand Processes and arrangements, standard summer camps must be equipped with enough life teachers according to a certain ratio."

Shen Wei couldn't figure it out even more: "Then you knew they were not standardized last time at the summer camp, why do you still have to sign up for Linlin for the winter camp?"

"This time they said in advance that they would arrange a professional life teacher, plus the training camp can indeed achieve a good training effect in a short period of time, I... thought they had learned the lesson from last time, and this time there will be The improved..."

"Then you've completely given up on them now, haven't you?"

"Ah."

"If...they are willing to refund your winter camp money, or even refund your remaining class fees after the start of school, will you choose to continue learning from them?"

Su Xingmang shook his head vigorously: "No. But they won't even refund the money for the winter camp, let alone refund the class fees after school starts. I'd better wait for Linlin to finish the remaining class hours."

Shen Wei glanced at him: "You are so easy to talk to." Then buried himself in saving the boss's mobile phone number in his own mobile phone, and then said flatly: "I will call them tomorrow and ask them to refund the money."

"Forget it, you said it yourself, it's not worth spending time on them, just treat it as a lesson I paid for." Su Xingmang is really too lazy to quarrel with others.

The next day Su Xingmang brought Su Ruilin to the intensive training class in his training center and asked him to practice the piano again.

Looking at Su Ruilin who was seriously practicing the viola, and remembering how Shen Wei talked about "our child" on the phone with the club owner the night before, this picture suddenly popped up in Su Xingmang's mind:

Shen Wei sent Su Ruilin to school and picked him up after school.

Shen Wei and Su Ruilin were rolling and playing on the same bed.

Shen Wei took Su Ruilin to play various exciting projects in the amusement park, and squeaked with him.

……

Surprised, Su Xingmang shook his head and pushed those pictures out of his mind.

What are you thinking about?

He was busy all day, and he forgot to continue asking the club owner about the refund. Unexpectedly, when the class was about to end in the evening, the male boss took the initiative to call him. He apologized very sincerely and said that he would immediately Refunded him the fee for the four days after the winter camp, and said that if he is still willing to let his child continue to learn football in their club, they will give him an additional 20 lessons. If he is unwilling to let his child continue to play football, they will also All remaining course fees will be refunded unconditionally.

Not only did the male boss say "I'm sorry" and "I'm really sorry", but the female boss also apologized to him repeatedly on the phone.

Su Xingmang was at a loss, the attitudes of these two people changed too quickly, he couldn't believe that these were the two people who were playing hooligans on the phone the night before.

But since the other party offered to refund, he was of course happy to take the money and leave, looking for a better children's football club, a better venue and a better coach.

Sure enough, I soon received two payments returned by the other party.

Su Xingmang was a little dazed looking at the refund amount in WeChat on his mobile phone, and after a while, he called Shen Wei.

"You found the owner of that football club again today?"

"Ah."

"They suddenly took the initiative to ask me to refund the money. What's the situation? What did you say to them? Or what did you do?"

Shen Wei said in a nonchalant tone: "It's nothing, didn't he say that he is not afraid of threats? I really found someone to threaten him, and they both fell in love." He then sighed exaggeratedly Said: "It's really boring, I haven't had enough fun yet, they are so cowardly."

Is it that simple?Most of Su Xingmang didn't believe it.

"How did you threaten them?"

"I just found someone and asked him to threaten these two people. How do I know how he threatened?"

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