Free heart
Chapter 123 Customer Complaints
After several guesses, Lu Yu was still not sure that the girl in the purple tube top dress was Shen Xiaoxiao.After glancing at his wife, Ding Qiyuan, who was playing mobile games beside her, she got up and said, "I'm going to smoke a cigarette."
Ding Qiyuan didn't even raise her head, she stared at the phone screen and just agreed: "Well, come back early."
Lu Yu picked up the soft Zhonghua cigarettes and mobile phone that were on the table, and walked towards the hall outside the banquet hall calmly.When he was still a few steps away from Xiaoxiao, he finally confirmed that the girl was Shen Xiaoxiao by virtue of the tattoo pattern on her back.When the other party spoke Spanish on the mobile phone, he smiled triumphantly: "Finally let me find you, little girl from the Shen family."
However, one spoke Spanish outside the elevator and the other spoke English inside.Lu Yu, who couldn't speak a foreign language, could only stare blankly, not knowing how to help Xiao Xiao.
At this moment, the manager of the catering department who was in charge of managing the banquet hall of Yunshitang hurried over.Ask Xiao Xiao in Mandarin: "Madam, are you here to attend the wedding ceremony of Mr. Shen Ying and Ms. Zhou Lin?"
Shen Xiaoxiao squinted at the female manager, and said in Spanish, "That's right, can you understand what I'm saying?"
The female manager was slightly startled, and quickly said in fluent English: "I'm sorry, ma'am. Can you speak English?"
As a luxurious five-star hotel located in a city with rich historical atmosphere and spread all over international scenic spots, it has long been the world's leading luxury hotel brand.Because it has always followed the classic style, it has become a must-choice hotel for famous families, political figures and celebrities from all over the world.Therefore, in addition to Chinese, English, Brazilian Portuguese, Russian, and Spanish are selected by the hotel's senior management as standard foreign languages for external use.
As a middle-level manager of the hotel, the manager of the food and beverage department includes learning to use a foreign language among his job responsibilities.The language is not limited, but preferably one of the four foreign-related languages required by the hotel.Therefore, it became a natural thing for the manager to be able to communicate with Xiaoxiao in fluent English.
Xiaoben can use American English to communicate with the female manager.However, her rebellious psychology once again gained the upper hand.When she heard the other party's English dialogue mixed with a Chinese accent, she just shook her head and snorted softly.
Mao Yuan had never heard her speak a foreign language.If the novel is in English, she can probably understand some of it.But now Xiaoxiao speaks another universal language that no one can understand, and she can't find the right words to comfort the other party.In desperation, he gently tugged at his small arm, and pouted towards the empty seat in the banquet hall.
Now is the time to race against time, no matter what you say, you can't delay the wedding ceremony of the CEO of Shen Group because of this "little matter".The female manager quickly took out her mobile phone and called the assistant manager in the lobby who was in charge of handling customer complaints.However, the assistant manager in the lobby could not speak Spanish at all, so he had to make a call to the landline of the lobby manager.
Fortunately, the lobby manager's Spanish level is not bad and promised to come to Yunshitang to deal with the matter soon, and the female manager let out a long breath.Seeing this situation, Xiao Xiaopi no longer forcibly blocked the elevator that the two professional men were taking.He nodded at Maoyuan, and then pulled her towards the sign-in table on the right side of the banquet hall.
The two parties did not understand each other's language, and they could not promptly resolve the guest's "opinions" that seemed to be complaints. The female manager was sweating profusely and accompanied them to the registration desk.She carefully looked at Mao Yuan who was accompanying Xiao Xiao and wearing a small dress, walked to the side with a try mentality and said softly: "Hello, are you from Shanghai?"
Mao Yuan looked at the other party and nodded with a smile: "Yes."
"That's great. Um, this Spanish-speaking lady is your friend?"
"Yes."
"Look, what happened just now is really embarrassing. As the manager of the food and beverage department, I formally apologize to you!"
"It's ok."
"Then can you describe to me in detail what happened just now?"
Xiaoxiao glanced at the two people who were talking, but quietly picked up a double-ended marker pen from the two young girls who were in charge of guest registration, and then turned around and walked to the signature wall on the left side of the registration desk.After thinking for a while, he left a blessing on the signature wall in very fluent Spanish handwriting, and signed his English name translated into Spanish at the end.
Standing aside and watching the excitement, Lu Yu has been looking for a chance to strike up a conversation with Xiao Xiao.When he saw that the other party left the "Mo Bao" in front of the signature wall, he walked to the other party's side and said softly in Mandarin: "Hello, Miss Shen."
Seeing that the other party called out her last name, Shen Xiaoxiao looked sideways at him and replied indifferently in Spanish: "Hello."
Shen Guodong, who was sitting in the deep corner of the banquet hall of Yunshi Hall, looked at his watch and said to his wife Song Mingjuan, "Madam, is Xiaoying's team arriving at the hotel soon?"
Song Mingjuan was chatting with Zhou Lin's parents, turned her head and said with a smile, "It's 9:40, there are still 10 minutes. Hey, you can call the little girl and ask where she is?"
"I'll call later. By the way, why do I feel that there seems to be a missing link in the wedding process to pick up the bride and return to the new house. Is this not in line with tradition?"
"Hey, you don't know how far it is from Linlin's house to our house, and it takes more than two hours to go back and forth. Besides, didn't Xiao Ying and the others open a presidential suite in this hotel as a new house? You If you are tired, you can go back to the suite and rest for a while."
Song Mingjuan had just finished speaking when she turned around and suddenly found a young girl standing in front of the signature wall very much like her biological daughter, Xiao Xiao.He touched Shen Guodong with his elbow, and said softly, "Hey, is that little girl from our family?"
Shen Guodong stretched his neck and looked around: "Where is it?"
"Standing at the signature wall, the one in the little purple dress."
"Oh, who else could it be if it wasn't the little girl from the Shen family? Have you seen the tattoo on her back?"
"This little girl, why are you here now?"
"Father-in-law, mother-in-law, my daughter is here, please sit down first!" Song Mingjuan said goodbye to Zhou Lin's parents, got up and walked towards Xiaoxiao.At this time, she saw two young women in hotel uniforms who seemed to be talking to their daughter.
The lobby manager speaks Spanish a bit slowly, which makes Xiao Xiao feel unsatisfied.But still patiently listened to what the other party said, and then said in fast and fluent Spanish: "Hello, I want to complain about a sexual harassment incident that happened in your hotel."
When Song Mingjuan walked behind her daughter, she welcomed her daughter with a hearty laugh and correct accent in Shanghai dialect: "Oh, my precious niece, why are you here now?"
Ding Qiyuan didn't even raise her head, she stared at the phone screen and just agreed: "Well, come back early."
Lu Yu picked up the soft Zhonghua cigarettes and mobile phone that were on the table, and walked towards the hall outside the banquet hall calmly.When he was still a few steps away from Xiaoxiao, he finally confirmed that the girl was Shen Xiaoxiao by virtue of the tattoo pattern on her back.When the other party spoke Spanish on the mobile phone, he smiled triumphantly: "Finally let me find you, little girl from the Shen family."
However, one spoke Spanish outside the elevator and the other spoke English inside.Lu Yu, who couldn't speak a foreign language, could only stare blankly, not knowing how to help Xiao Xiao.
At this moment, the manager of the catering department who was in charge of managing the banquet hall of Yunshitang hurried over.Ask Xiao Xiao in Mandarin: "Madam, are you here to attend the wedding ceremony of Mr. Shen Ying and Ms. Zhou Lin?"
Shen Xiaoxiao squinted at the female manager, and said in Spanish, "That's right, can you understand what I'm saying?"
The female manager was slightly startled, and quickly said in fluent English: "I'm sorry, ma'am. Can you speak English?"
As a luxurious five-star hotel located in a city with rich historical atmosphere and spread all over international scenic spots, it has long been the world's leading luxury hotel brand.Because it has always followed the classic style, it has become a must-choice hotel for famous families, political figures and celebrities from all over the world.Therefore, in addition to Chinese, English, Brazilian Portuguese, Russian, and Spanish are selected by the hotel's senior management as standard foreign languages for external use.
As a middle-level manager of the hotel, the manager of the food and beverage department includes learning to use a foreign language among his job responsibilities.The language is not limited, but preferably one of the four foreign-related languages required by the hotel.Therefore, it became a natural thing for the manager to be able to communicate with Xiaoxiao in fluent English.
Xiaoben can use American English to communicate with the female manager.However, her rebellious psychology once again gained the upper hand.When she heard the other party's English dialogue mixed with a Chinese accent, she just shook her head and snorted softly.
Mao Yuan had never heard her speak a foreign language.If the novel is in English, she can probably understand some of it.But now Xiaoxiao speaks another universal language that no one can understand, and she can't find the right words to comfort the other party.In desperation, he gently tugged at his small arm, and pouted towards the empty seat in the banquet hall.
Now is the time to race against time, no matter what you say, you can't delay the wedding ceremony of the CEO of Shen Group because of this "little matter".The female manager quickly took out her mobile phone and called the assistant manager in the lobby who was in charge of handling customer complaints.However, the assistant manager in the lobby could not speak Spanish at all, so he had to make a call to the landline of the lobby manager.
Fortunately, the lobby manager's Spanish level is not bad and promised to come to Yunshitang to deal with the matter soon, and the female manager let out a long breath.Seeing this situation, Xiao Xiaopi no longer forcibly blocked the elevator that the two professional men were taking.He nodded at Maoyuan, and then pulled her towards the sign-in table on the right side of the banquet hall.
The two parties did not understand each other's language, and they could not promptly resolve the guest's "opinions" that seemed to be complaints. The female manager was sweating profusely and accompanied them to the registration desk.She carefully looked at Mao Yuan who was accompanying Xiao Xiao and wearing a small dress, walked to the side with a try mentality and said softly: "Hello, are you from Shanghai?"
Mao Yuan looked at the other party and nodded with a smile: "Yes."
"That's great. Um, this Spanish-speaking lady is your friend?"
"Yes."
"Look, what happened just now is really embarrassing. As the manager of the food and beverage department, I formally apologize to you!"
"It's ok."
"Then can you describe to me in detail what happened just now?"
Xiaoxiao glanced at the two people who were talking, but quietly picked up a double-ended marker pen from the two young girls who were in charge of guest registration, and then turned around and walked to the signature wall on the left side of the registration desk.After thinking for a while, he left a blessing on the signature wall in very fluent Spanish handwriting, and signed his English name translated into Spanish at the end.
Standing aside and watching the excitement, Lu Yu has been looking for a chance to strike up a conversation with Xiao Xiao.When he saw that the other party left the "Mo Bao" in front of the signature wall, he walked to the other party's side and said softly in Mandarin: "Hello, Miss Shen."
Seeing that the other party called out her last name, Shen Xiaoxiao looked sideways at him and replied indifferently in Spanish: "Hello."
Shen Guodong, who was sitting in the deep corner of the banquet hall of Yunshi Hall, looked at his watch and said to his wife Song Mingjuan, "Madam, is Xiaoying's team arriving at the hotel soon?"
Song Mingjuan was chatting with Zhou Lin's parents, turned her head and said with a smile, "It's 9:40, there are still 10 minutes. Hey, you can call the little girl and ask where she is?"
"I'll call later. By the way, why do I feel that there seems to be a missing link in the wedding process to pick up the bride and return to the new house. Is this not in line with tradition?"
"Hey, you don't know how far it is from Linlin's house to our house, and it takes more than two hours to go back and forth. Besides, didn't Xiao Ying and the others open a presidential suite in this hotel as a new house? You If you are tired, you can go back to the suite and rest for a while."
Song Mingjuan had just finished speaking when she turned around and suddenly found a young girl standing in front of the signature wall very much like her biological daughter, Xiao Xiao.He touched Shen Guodong with his elbow, and said softly, "Hey, is that little girl from our family?"
Shen Guodong stretched his neck and looked around: "Where is it?"
"Standing at the signature wall, the one in the little purple dress."
"Oh, who else could it be if it wasn't the little girl from the Shen family? Have you seen the tattoo on her back?"
"This little girl, why are you here now?"
"Father-in-law, mother-in-law, my daughter is here, please sit down first!" Song Mingjuan said goodbye to Zhou Lin's parents, got up and walked towards Xiaoxiao.At this time, she saw two young women in hotel uniforms who seemed to be talking to their daughter.
The lobby manager speaks Spanish a bit slowly, which makes Xiao Xiao feel unsatisfied.But still patiently listened to what the other party said, and then said in fast and fluent Spanish: "Hello, I want to complain about a sexual harassment incident that happened in your hotel."
When Song Mingjuan walked behind her daughter, she welcomed her daughter with a hearty laugh and correct accent in Shanghai dialect: "Oh, my precious niece, why are you here now?"
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