After the rebirth, the former collapsed person was set

Being a customer service is indeed not an easy task. The only skill that Song Anqing can use may be his voice. After all, if he tells others that he is Song Anqing on the phone, the people on the phone may think he is a liar.

It's just that most customers will choose to communicate by typing, so his voice is useless in most cases.

So Song Anqing not only had to exercise his speaking skills, but also improve his typing speed, especially when the number of complaining customers increased sharply, one person might confront several people at the same time.

On the first day, Song Anqing not only humbly apologized to the clients for interfering with the demands of several clients, but even made his supervisor call to apologize. But new employees like Song Anqing who just came in earn about 150 a day.

"Brother, I'm sorry, you were fined for harming you. I'll treat you today and make amends for you." Song Anqing is also a person who has experienced two lifetimes. Even if his professional ability is poor, he still learned a lot from Su Tianshao in terms of dealing with others. Few, everything can be solved with a treat, if one meal is not enough, please treat another meal.

The supervisor glanced at Song Anqing in surprise, he didn't expect that the young son of the Song family, who doesn't eat low-level fireworks, would say such things in the workplace, "Okay, then I'm not polite, when you call me brother, you brother won't shout in vain, During the meal, I will tell you about the skills in this industry. Although I know that you will not stay for too long, I heard from other departments that you successfully obtained the approval order in a month. I thought it was because of Dong Song’s face. Let it go, now it seems that Xiao Song, you are indeed not an ordinary person."

Song Anqing twitched her lips inwardly. This executive is indeed capable, but with just this mouth, the skill of flattering doesn't look bad.

"Then trouble brother, I will not treat you badly when I have a chance in the future."

"Hey, young man is really good, you go to work first, I will prepare some materials for you, let's talk while eating, don't worry, this time I will definitely give you the experience of the gold medal customer service in our department." Customer service The head of the department dragged his huge body and moved forward slowly.

"No matter how you say it, it won't make you worse than the last place. It will definitely make you pass within a month."

Song Anqing quickly waved his hand, "Brother, how can I bother you to such an extent, you just teach me some experience, as for customs clearance, I still have to work hard on my own, otherwise there will be mistakes, and the two of us will suffer Approved, do you think so?"

The supervisor patted Song Anqing's forehead and shoulders heavily, as if he was worthy of being your kid, "Not bad, not bad, he is worthy of being the heir of our Song Group, and he has the momentum of Song Dong. You have to work hard, brother will rely on you in the future." is you."

After sending the supervisor to the office, Song Anqing touched the sweat on his forehead and walked back to his work station. This supervisor is really... Song Anqing really doesn't know how to describe this person.

To be able to sit in this position, that person's strength is definitely not in vain, but is it really good for the company for such a flattering person to stay in the company?If the people under him are not willing to give him the benefits of filial piety, wouldn't he be willing to promote others?

Song Anqing thought about it for a long time but couldn't figure it out. He could only go to work first and ask Song's father after the test. Although he said that there were problems in the previous work, Song Anqing was not timid in his work afterward. Distracted to learn how the colleagues around me deal with these difficult customer service.

On this day, Song Anqing summed up the following points.

First of all, you can't lose your temper. No matter what the customer says, he must calm down the mood of the customer service in a soft voice, and then send the customer service to extract product problems from a lot of nonsense.

Secondly, you must be calm. It seems to be the same as the above one, but from the previous customer to the next customer, some bad tempers may not be converted.

Finally, understand your own products. If you don’t understand, leave it to the technicians. Don’t pretend to understand.

During the chat with the supervisor, the supervisor also agreed with these points, but he winked at Song Anqing and smiled meaningfully, "Xiao Song probably won't use these skills, you just need to look at these workflows, Then learn to control your emotions, don't be easily taken away by others, then you've passed the level with hi here."

"My brothers are drinking, so I won't hide it from you. Ever since you entered the entertainment industry, everyone in the company has been panicked. Song Dong managed to suppress the limelight, and you entered the company again."

The supervisor shook his head, "Tsk, I really don't know what you rich people think, but that's good, those ambitious people will also restrain themselves a little bit, after all, the orthodox heir is back, do they still want to divide the money?" A piece of the pie? Some people may make it worse."

"We are all members of Song Dong's faction for the trial sites selected by Song Dong. We must wish you well, but none of the next people will be easy to deal with. Among them are neutral factions and others. Shareholders, I wish Xiao Song Dong Ma success."

The supervisor took a sip of a glass of wine, but refused when he saw that Song Anqing was going to drink with him, "You don't need it, you have to know that you are standing at a high level and don't need to curry favor with anyone, they are at most cooperating with you, unlike Those of us and the leaders eat and drink to death."

"Dong Song didn't tell you this because he is a high-level executive, and you, as his son, can't see it at all, and the people below us are the ones who feel the deepest. When the time comes, I will show you what the team building of our department is. like."

Song Anqing nodded, looking at the face of the person opposite who was a little rosy because of these words, his heart was extremely complicated, and he was holding the study materials given to him by the other party in his hand.

"Thank you, I hope I can live up to your expectations."

One drank and confide, the other ate and listened earnestly. When the lights came on, the two chose to go home. After all, they still had jobs the next day, so they had no right to be presumptuous.

"You are still young, Song Dong also has a lot of time, and we also have a lot of time, and we will always push you up. As long as you don't back down, when you suddenly entered the entertainment circle, our hearts were cold, and we didn't know how to accept it." Where will the Song family go, after all, there are many people who covet the Song family."

Song Anqing, who was already lying on the bed, repeatedly recalled these few words from the supervisor. He recalled that he resolutely left home and went directly to Yiran Entertainment in his previous life, and he even said that he would never go back to inherit the Song family. In two lifetimes, Song Anqing had never seriously thought about how much harm it had caused to the Song family.

He recalled the faces of Song's father and Song's mother in the previous life, and suddenly realized that he had no impression of him. Only when he went to visit the prison, Song's father firmly held his hand, telling him not to take revenge, and telling him to go abroad quickly. Is Dad's hair white?Are there any wrinkles on your hands?

Song Anqing hurriedly took out her mobile phone and called her mother.

"Hey, Xiaoqing, what's the matter? Why don't you talk? Do you miss your mother?"

Song Anqing's tears didn't stop, they flowed down all at once, "I miss you two, Mom, how are you these two days?"

Song Anqing tried his best to calm down his emotions, not wanting the mother on the other side of the phone to hear that there was something wrong with him.

But as a mother, you will notice even the slightest change in the child's mood, let alone crying, "Has Xiaoqing been wronged outside? I'll tell your dad to let him clean up those people for you."

"No, no one has wronged me. Everyone has taken good care of me. I've been outside for so long and haven't called you a few times. I really shouldn't." Song Anqing was comforted by her mother , suddenly couldn't control her emotions, Liang Sihui on the other side of the phone quietly listened to Song Anqing venting, and slowly comforted him when he was out of breath, until Song Anqing recovered by herself.

"Come back when you feel tired. Anyway, your dad and I are still young, so you don't have to think about working hard so early. In a family like ours, except for Su Tianshao from the Su family who went out to make a career at a young age, everyone at your age Which child isn't eating and drinking outside?"

Liang Sihui actually wants her child to be successful, but if all this is based on the child's pain, then she would rather let her child mature a few years later.

"No, Mom, I think this is very good. I can learn a lot of things that I didn't know before, and I can also know how hard you two are working every day. I just feel sorry for the trouble my willfulness caused you at that time. You guys." Song Anqing also calmed down now, he touched the tears on his face, and said in a hoarse voice.

"Silly boy, what your dad and I did is to make you happy in the future. If you are not happy doing these things, why do we force you? Otherwise, you thought that we would not know about the fact that you secretly went to the entertainment company. ? Or do you think the two of us are incapable of stopping you?"

Liang Sihui's gentle voice soothed Song Anqing's restless emotions, "Mom and Dad know about your affairs, but they just think these are your privacy, so we won't reveal them unless you make it clear that you want to showdown with us, the rest As long as it doesn’t hurt you, we’ll all pass with one eye open.”

"Life is already hard enough. As relatives, why should we make things difficult for you? No matter how important the Song family is, it won't be as important as my son."

"Do you want to talk to your dad? He just came back from the gym."

"No, I'll talk to him when this is over. Mom, go to bed first. Don't tell my dad about my calling you." His temper is okay, but he is very concerned about face in front of his father. Maybe this is the conflict between the two men.

"Okay, I get it. This is our mother's secret. Your dad won't know it. Go to bed early, and you have to go to work early tomorrow morning."

Liang Sihui knew that Song Anqing wouldn't hang up if she didn't hang up the phone, so she turned off the phone after saying good night, and then sighed heavily, not knowing whether it was a good thing or a bad thing for the child to be sensible so early.