The husband is the future chief [infrastructure]

Jiang Ziyan ignored the shopkeeper, but walked up to the lady who was arguing with the shopkeeper just now, and said very politely: "I am the owner of this store. I heard the problem you just said outside. I'm sorry to let you You have such a bad experience. Let me decide, I will refund you all the money for making clothes this time, and give you a VIP membership privilege. In the future, whenever you come to our store to make clothes, you don’t need to queue up. We will give you priority You do."

The lady's complexion finally looked better. To be honest, she is not short of this money, but the other party's attitude is not good, and she has not solved the problem for a long time. She insisted that the clothes are damaged because of the cleaning problem, and has been shirking responsibility. , which annoyed her.

Jiang Ziyan speaks softly and politely, if she is more aggressive, it will seem unreasonable.

It's just that she didn't understand what this person meant by VIP members?

"Members you just said? What do you mean?" she asked.

Jiang Ziyan patiently explained to her, "This is an event that our store will launch soon. As long as you spend 100 taels in our store at one time, you can become a junior member of our store. Junior members have many preferential rights compared to ordinary customers , I will let you know the specific details after the small shop is renovated in a few days, and you can come and have a look at that time."

The lady's anger just now has subsided a lot, but she is still not very satisfied with this solution.

She spent money and waited a long time to get the clothes, but she couldn't wear them after wearing them once.

In the end, if we just give her a full refund, then who will compensate her for the time, effort and expectation she spent?

She said: "You want to return the money to me, but your VIP membership hasn't been implemented yet, so I don't know if it's true."

She didn't seem satisfied with this solution, but the other party's attitude was very good, which made her speak a lot softer.

Jiang Ziyan thought that if today's matter is not resolved, the reputation of the shop will be greatly reduced.

He suddenly thought of the styles of clothes that were in fashion in the capital these days, and he had an idea in his mind.

The clothes he drew before were all men's clothes, and it happened that he could use this incident to make a women's style to see the effect.

This lady seems to have no shortage of money in her family, and she doesn't care much about the refund of the money. He thought for a while and suggested: "Madam, why don't the shop make you a new one, just be the most fashionable one in the capital now?" Style, what do you think?"

The lady was a little surprised, and then looked at Jiang Ziyan suspiciously, "You can make the most fashionable clothes in the capital now? But as far as I know, those are men's styles, and no women wear them." of."

Jiang Ziyan smiled, cupped his hands and said, "I'm not talented, these two clothes styles are drawn by me, and the fabrics are also newly developed by the textile factory. I have been in Lin'an City before, and this time I came back to make this shop Transform it, and you can customize this kind of clothes in the future.”

"The style you drew?"

The lady was a little overjoyed when she heard the words, if what the other party said was true, then she would be lucky today, to meet someone who really knows how to make new styles.

But she didn't speak, and the maid next to her took a step forward and said, "Our wife is the wife of Mrs. Cao, Minister of Dali Temple in the capital. It's not short of such a little money. If you can really make better clothes, our family Madam will not treat you badly."

Jiang Ziyan nodded and said thank you.

He has heard about Mr. Cao that in a place as big as the capital, a single tile can hit an official, big or small.

And this Mr. Cao is famous for his strict control of his wife. Because his wife's natal family is too powerful, she doesn't even dare to take a concubine on weekdays.

Jiang Ziyan made an appointment with Mrs. Cao to pick up the clothes in seven days, and then sent him away.

The onlookers outside also heard Jiang Ziyan's statement that the style of clothes was made by him.

No wonder there are no people in the capital who can really make new styles. It turns out that they are not in the capital at all, but in Lin'an.

With such a big shop, it is impossible to deceive people with this.

So there was a lady in the crowd who boldly came up and asked if the new style of clothes could be reserved.

Jiang Ziyan didn't expect this style of clothing to be so popular, and the styles of women's clothing have not yet come out, so they are so active in saying that they want to pre-order.

This is really thanks to the word-of-mouth accumulated by the first two pieces of clothing. The styles of the two pieces of clothing made are both good-looking, and the style of women's clothing must not be bad.

Who wouldn't want to be the first to wear a new look?

Jiang Ziyan was going to renovate the shop today, but he didn't expect that many people said they wanted to order clothes.

He was also afraid that the new style of women's clothing he made would be overturned, so he didn't dare to take so many orders easily.

Instead, he said: "Everyone, don't place an order blindly. How about this? After the clothes for Mrs. Cao are ready, you can take a look at the effect first. If you like it, it's not too late to order again."

After sending away the onlookers outside the door, Jiang Ziyan asked the shopkeeper to close the door, and put up a sign that said it was closed today, and began to tidy up the shop.

To put it bluntly, this shop is engaged in the service industry, and listening to the shopkeeper's words at the door just now made people very unhappy.

He felt that it was necessary to train the guys in the shop, otherwise, according to the attitude of the shopkeeper today, the shop would close down sooner or later.

So on the first day Jiang Ziyan started to clean up the shop, the first thing he did was to fine the shopkeeper's monthly money for one month.

It's not easy to find an experienced shopkeeper temporarily, so it's better to do a little punishment first, and give them a good training later, and use it first.If it doesn't work, it's not too late to fire.

This ready-to-wear store is very large, about [-] square meters by visual inspection, and the styles of ready-made clothes hanging on the store are very old.In addition to the shopkeeper, there are two shop assistants and three tailors in the shop.

The tailors are all old tailors, about 40 years old, have been making clothes in the shop, and often receive some custom-made clothes.

Jiang Ziyan looked around, looking for a chair to sit down, but found that there was no chair in the room, only a small stool behind the counter.

He simply stood up and said: "I haven't managed our shop much before, and this time I came here to rectify it."

Then he said to the three tailors: "I have brought the styles of clothes that are more fashionable in the capital, as well as the fabrics for making clothes of this style, which can be customized for customers in the future. I will work hard on these things."

The eyes of the three tailors brightened when they heard the words. Most of the clothes they made were similar, and they had been doing it for more than ten years, almost unchanged. Now they suddenly heard that there were new clothes, and they were all very happy.

"My boss, don't worry, the three of us are the best at making clothes, so leave it to us."

Jiang Ziyan nodded, and added: "The styles I provided to you are all up-to-date, and you need to sign a confidentiality agreement. You are not allowed to disclose these styles and practices. If you violate the agreement, you will leave immediately."

In fact, even if Jiang Ziyan didn't say these things, most tailors wouldn't do them.Tailors like them who work in other people's shops have basic industry ethics. Once they reveal the clothes styles and secrets of their employers, they will be looked down upon by people in this industry. It's hard.

The three tailors nodded quickly, expressing that they had no objection.

In addition, Jiang Ziyan said: "The shop is such a big place, move this counter to one side, free up a large space in the middle, and put a shelf at a certain distance, and then hang up the clothes after making samples." On the shelf, for customers to visit and choose."

"Also, put a few tables and chairs near the wall. If the guests get tired of looking at the door, they can sit down and rest."

"In addition, what happened today, I don't want it to happen again. Any negligence in our store must help customers solve the problem." When he said this, he took a special look at shopkeeper He, and shopkeeper He felt guilty. He lowered his head and dared not look at him.

"There are also master tailors, especially the custom-made clothes for customers. They are counted according to the quantity every month. The more you do, the more rewarding you will be rewarded."

"Also, if there is a case of complaints from customers today, whoever is responsible will deduct their wages."

"There are also guys in the store. When customers enter the door, they must carefully introduce our clothes to them. When customers enter the door, they must say welcome and be warm and polite."

"Every time a buddy sells a piece of clothing, there will be a reward. When the evaluation is made at the end of the month, the person who sells the most clothes will earn [-]% more than the others for the month. If you maintain the first place within half a year, you will be rewarded." You are eligible to run for the position of treasurer in the next appraisal."

Jiang Ziyan applied the previous set of reward and punishment system in the paper mill, and implemented an internal incentive system to keep them motivated to work.

Sure enough, upon hearing this, the eyes of the two guys lit up. What this meant to them was that if they could maintain the number one performance within half a year, they would most likely become shopkeepers.

What a temptation it is to become a shopkeeper after working for half a year!

At the same time, the shopkeeper He's heart beat a drum when he heard this, he can't dawdle in the future, otherwise the position of the shopkeeper may not be kept.

Jiang Ziyan also said a few more requirements about the employees in the shop.

Then I looked at the running account book of the shop, and found that although the shop is large and the geographical location is not biased, the business has always been tepid, and it makes a little money every month.

He closed the account book, and said to shopkeeper He: "There are not enough shopkeepers in the shop, so we'll recruit three more."

Shopkeeper He was surprised, "Recruit three more? Will it be a little too much?"

"Not much, just do as I say."

"Okay." Shopkeeper He nodded reluctantly. He knows best how much the shop earns in a month. The two men and the three tailors will pay a lot of wages every month. If you recruit three more men, then How much money can I make in a month?

If things go on like this, shouldn't his wages also drop?

Jiang Ziyan knew what he was worried about, but when the time came, there would be too many people in the shop, and the two clerks would definitely be too busy, so the clerks must make arrangements in advance.

When Jiang Ziyan came to the shop the next day, he brought several clothes design drawings.

They also ordered a batch of fabrics of various colors and patterns to be transported from Lin'an, and all of them were placed on the counter in the shop for customers to choose from.

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