In the name of free reading and providing air-conditioning, hot water and rest areas, the Rugui Convenience Store was full of business on the day it opened, and people waiting to enter the store to experience it forcedly formed a long queue.

Chinese people like to join in the fun. Seeing a large circle of people in front of them, they curiously go up to it, and listen to the explanation of the people queuing up to experience it. Excuse me, there is such a good thing!

"It should be because it opened today, so there are so many discounts. If you don't experience it for free today, you may have to charge money later."

The word "free" can always touch people's hearts. Passers-by thought it would be a pity if they missed out on free things, so they also joined the queue.

Counting from the opening time at 100 o'clock in the morning, the people waiting for the free experience at the door of the Rugui convenience store have been lined up to [-] meters away.

Even at eight or nine in the evening, there were still people waiting outside.

After all, this is a 24-hour convenience store.

I have been waiting for such a long time, if I don't go in and experience it, I will be at a disadvantage.

Tong Qian seized the opportunity to send free hot water and small benches to the people in line, and found eloquent employees to explain the advantages of his store to everyone.

A new convenience store opened in Jinghai City.

The news spread quickly in the city as if it had grown wings.

It is said that when you are frustrated in love, you are proud in the market, and Tong Qian finally experienced it.

Although most people just look at it and don’t buy it, there are so many customers who come and go every day. When they see the shelves full of goods, they think of what they are missing, and they don’t bother to go to other places. Anyway, the prices are about the same. Bought in the store.

After adding and subtracting, this store alone has a daily turnover of more than 50 yuan, more than [-]% more than expected.

Reporter Lu Bangjian brought his video camera and joined in the fun.

In the past few days since the opening, Tong Qian has been doing everything by himself, staying in the store to prevent unexpected accidents.

As soon as reporter Lu Da stepped into the door, he saw it.

"Why are you here too? Support my business?"

The reporter picked up the camera, snapped two photos, and said, "I'm here to report on you."

Report?

At the beginning of the convenience store's opening, Tong Qian did spend money to hire people to do publicity, advertised in some tabloids, distributed leaflets on the street, and so on.

However, the contacts did not include the reporter's news unit, "Jinghai Evening News".

Even if they can afford the advertising fee for their family's small business, the dignified public institution would not bother to publish it.

Lu Bangjian explained: "You are useless to advertise, but I can help you make a small blog in our unit in the name of interviewing the No. [-] student in the college entrance examination in Jinghai City."

The "Jinghai Evening News" to which he belongs has a circulation of millions every day. It not only affects Jinghai City, but also radiates surrounding provinces and cities. It is undoubtedly the most influential newspaper in the vicinity.

Unexpectedly, after not seeing each other for a while, the hard-headed reporter Lu Da actually learned how to overtake in curves.

Given such a good opportunity, Tong Qian naturally wouldn't let it go, and readily agreed.

It stands to reason that everything is going in a good direction, but Tong Qian is not happy at all.

He is listless and has a bad temper all day long. At one point, the waiter in the convenience store will be reprimanded if he behaves slightly unsatisfactory.

That night, the cashier standing in front couldn't hold back, and quarreled with the customer who came to buy things and insisted on giving a small amount.

The quarrel aroused Tong Qian. He quickly canceled the customer's order, sent the customer away politely, and then called the cashier to scold him. The little girl who scolded was tearful.

Tong Pan'er euphemistically said: "She didn't do it on purpose just now, the guest also has some problems."

The old man obviously took advantage of his age to make trouble out of no reason, and insisted on giving only 7 yuan for 8 yuan and 7 cents.

It can be operated by a computer, and all product prices are displayed on the computer, and accountants are reconciled every day. Once there is less money, the cashier has to post it himself.

All the employees in the store are trained and hired. If they get angry and leave, they will not be able to find a replacement for the time being.

Even if his sister interceded, Tong Qian still didn't buy it: "How do you do your pre-job training! How many times have I said that you should treat the work of the convenience store as a service industry, and the most important thing is to make customers feel at home." .I don’t care what your reasons are. Once you are on the job, you have to do your job well and put on a dead face all day long! If you think our salary is low, you can leave directly, and most people want to replace you!"

He has worked in the service industry for a long time in his previous life, and he knows that the most important thing is the reputation of customers.

Even if the guests are really unreasonable, they must never quarrel with the guests.

Keep a smile on your face, reassure the customer, and let the management with decision-making power come forward to solve it.

Arguing with customers is the worst policy.

The cashier who was scolded and cried lowered his head aggrievedly.

At the beginning, she was also willing to work because of the high salary offered by this store.

The Rugui convenience store calculates the hourly salary, 10 yuan an hour, the standard eight-hour work day, three shifts, overtime and overtime pay, which is considered a high salary in the entire Jinghai City.

Especially for people like them with low education and no family background, it is really a good job that can't be found even with a lantern. If she is allowed to leave now, she will definitely be reluctant.

Tong Qian straightened his body and scanned the audience with majestic eyes.

The employees caught by his gaze lowered their heads, for fear of being caught by the young boss and taught a lesson.

"Tonight I will emphasize again, don't conflict with customers! If you have any problems, go to the foreman directly. If the foreman can't solve it, go to the manager. If the manager can't solve it, just go to me! Got it!"

"understand!"

"Yo, our potential baby is so majestic."

Dismiss all the employees and let them do their own things. When Tong Qian was still thinking about what was wrong in the store, a familiar ridicule came from behind him.

Most of the anger on his face dissipated, he turned around and called out: "Little uncle."

Tong Weiguo, with an unscrupulous smile on his face, came over and patted him on the shoulder, seeming to be emotional: "Our potential baby has started to open a shop."

"My sister and I drove it together." Tong Qian corrected him.

"What happened just now? You made such a big fuss?"

"It's nothing, the cashier made a mistake, I'm going to give the staff a good beating."

Tong Weiguo comforted him: "These are novices. They have just joined the job. Give them a little time to adapt, so don't get too angry."

Tong Qian said, "I'm not angry."

"I'm not angry, why didn't I have a smiling face when I saw me at the beginning?"

Tong Qian was taken aback, and subconsciously looked at the full-length mirror mounted on the wall of the store.

The young man in the mirror frowned and pursed his thin lips, as if he had infinite thoughts.

Looking at his nephew, Tong Weiguo sighed: "I want to talk to you."

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