Urban: I can inherit wealth

A large company worth more than 300 billion can be counted in the world, but Cheng Yun became the secretary of CEO Lin Feng.

However, behind the luck is endless hard work.

In the future, she will need to commute between Jinling and Xiangjiang every day, because Lin Feng will not work in Xiangjiang for a long time.

If there is an urgent document, the secretary needs to go to Jinling with the document to sign it, and then send it back to the lower department.

"The president and general manager are here."

Cheng Yun doesn't know Lin Feng very well yet, so he is cautious about everything.

"Let them in."

Lin Feng waved his hand, then ignored it and lowered his head to deal with the documents. He didn't have much time.

In Xiangjiang, he would only stay for three days. After three days, he would return to Jinling, where could he return? There are important things to deal with.

As the New Year is approaching, there will always be a lot of things to do.

Don’t think that you can wait until the New Year is close to do the work.

If you think so, then you are totally wrong. There are many big things that need to be done. Enterprises start preparing for the finishing work in the first three months of the New Year, and they are still busy until the end of the year. The finishing work needs to be done, but the plan for the second year also needs to be done.

So , the end of the year is approaching, not only the finishing work, but also new plans for the second year. This is definitely the busiest time. The end of the year is definitely the busiest time for Lin Feng, and now It's the end of the year and he's very busy

"You guys sit down for a while while I finish reading this document."

Lin Feng didn't raise his head, but he heard the footsteps and signaled. He still lowered his head to read the document. It wasn't until ten minutes later that he picked up a pen and signed his name on the back. Then he took a breath and rubbed it. I had a headache on my forehead, but I had to cheer up:"How is the situation?"

"President, this is the report."

The manager of the operations department was very sensible. He didn't answer. Instead, he handed over a report.

"oh!"

Lin Feng smiled, took it, put it in the folder, opened it, and looked from top to bottom. They were all densely packed with numbers, but he still looked patiently.

Of course, it is impossible for every number to be the same. However, after he glanced at what he wanted to see, he still looked at it seriously. It wasn't until almost ten minutes later, when he had turned over several pages, that he saw the numbers at the back, and a smile appeared at the corner of his mouth. meaning

"Yes, it was a bit beyond my expectation. I thought that 60 to 70 million would be great, but I didn’t expect that at this point, it exceeded 100 million."

One hundred million!

A very scary number. Even if converted into RMB, it is less than one hundred million. However, the Hong Kong dollar has exceeded one hundred million, reaching more than one hundred and three million.

And how long has it been until now?

It only took 18 hours to make a full calculation. In 18 hours, there were consumption records of 103 million. These consumption records were paid through Jifubao, which is a very scary number. There will be more in the future Decline, this is something that can be very certain, but the decrease is normal. It is mainly due to the situation on the first day. The high consumption record indicates that there are many users.

Yes, users are what he values ​​most, and consumption records are also very important. But it's not what he values ​​most.

This is not a short-term investment operation, but a long-term investment. What matters is that the water flows slowly and slowly, little by little, and there is no rush.

Having a huge number of users means that he is powerful. Because A large number of users spending a dollar a day is better than a wealthy person with the same user spending money.

But he had to admit. The number on this report is scary, more than 100 million, and in 18 hours, if this matter is If the outside world knows, I'm afraid there will be an explosion. There will definitely be good people saying so about major events in the financial industry.

Everything is kept secret. It is impossible to let the outside world know, and the outside world can speculate, but Jie Fubao Company cannot announce it, nor is it willing to announce it. Just keep silent and make a fortune.

If Jifubao Company is a listed company, it will definitely announce such results as soon as possible, because that can increase the stock price and increase the value of the stocks in the hands of shareholders.

"This result is very good. Lin

Feng looked at his two subordinates with a smile on his face. He was as kind as ever, but then he turned solemn:"But what I value is not these consumption records.""

"Although I also attach great importance to this, for us right now, we are still users because we are a start-up. We must always remember that we are a brand new company."

"The market is now in a completely blank stage. Only by seizing this opportunity and constantly exploring can we reach the ultimate goal."

"Results cannot explain the problem, because our Jifubao company is a new product, and there is always a sense of freshness. Users will try it out. If they feel happy and convenient to use it, they will use it again in the future."

"On the other hand, if they are not happy using it and the novelty is lost, then they will not use it again. In this way, we will lose one user."

"Therefore, what we should pay attention to is the feedback from users, and then the subsequent service issues."

"For example, if some users encounter problems when paying, you must deal with it as soon as possible. Your operations department and the public relations department will definitely negotiate on this point."

"What I want is good service. Whether it is the handling of questions or subsequent problem handling, it needs to be the best service. It must be substantive and not hypocritical or fraudulent."

Lin Feng emphasized more and more solemnly.

Service attitude is definitely a big problem.

Service is a bit like after-sales service. After a product is sold, is the after-sales service really not good?

This is a big problem. Even many foreign companies The most famous one is APPLE.

No, maybe APPLE is doing very well in their home country, but in China, their after-sales service is like shit.

Especially their company’s physical flagship store in When there were only a few companies in China, the after-sales service could not keep up.

More people relied on online shopping to buy their products, and then there were problems when shopping online, and the website also had credibility problems.

There is also their authorized after-sales service Point, everything goes wrong.

You buy a brand new APPLE mobile phone, and then something goes wrong when it is sent back.

At this time, you want to return it, and the online shopping website also allows you to return it.

But you have to take the phone first Go to an after-sales point authorized by APPLE for inspection, and ask those after-sales points to issue a certificate before you are allowed to return the goods.

The problem arises here, those after-sales points simply do not issue a certificate of inspection.

Are you stuck now?

Yes, You have no choice but to accept the trap.

In the same way, whether it is an APPLE mobile phone or Jifubao, such a problem may occur. Even if there is a payment problem when using Jifubao to shop online, such as returning a product, then the money It needs to be returned.

But at this time, if you delay it again and again until the end, it takes too long, which will bring strong dissatisfaction to the users.