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Chapter 141 Problem Solving
According to the original situation, Qin Li listened to a version from Gao Lu, and had to watch the surveillance version again.
I heard from Gao Lu and his sister that it was to let them vent their dissatisfaction first.
Watching the surveillance, of course, can't listen to one-sided words.
But right now, Gao Lu directly took out the surveillance camera, saving Qin Li a step.
It can be said that it is the most important link. In the process of listening to Gao Lu and his sister, Qin Li must give answers and comfort according to the situation they gave.
This process is not only long but also very cumbersome and complicated. If consumers' emotions are not well appeased at this step, it will be difficult to develop the next step.
Usually, in the process of verbal expression by both parties, there will definitely be emotional and exaggerated parts, so it is necessary to use monitoring to assist in seeing the ins and outs of things later.
Gao Lu looked at Qin Li with a half-smile, his action was almost telling Qin Li openly.
I don't want you to deal with any emotional issues right now, I ask you to deal with the matter itself.
Qin Li breathed a sigh of relief, took the phone and pressed the play button.
"Hello, I would like half a serving of fried pork with bamboo shoots." In the video, Gao Lu's younger sister politely smiled at Sister Shengcai.
Qin Li frowned, as he expected, she was still the domineering elder sister.
She took a spoon and glanced at Gao Xin, "There is only one copy left, if you want half of it, the remaining half will be ruined if you can't sell it."
Gao Xin bit her lip, looking at a loss, "But I can't finish one portion."
"Throw it away if you can't finish it, do you still need me to teach you?"
Sister Shengcai looked Gao Xin up and down, and said sarcastically, "Your clothes are not bad, you're a kid from a rich family! You don't waste food at home, so it's unnecessary to pretend to be a kid when you go out. "
Gao Xin frowned, took a deep breath and looked at Sister Shengcai.
Qin Li felt that the embarrassment at that time and Gao Xin's anger were coming from the phone screen.
But she still maintains her good upbringing. Gao Xin made three inhaling and breathing movements repeatedly, "I want half portion. Your restaurant doesn't stipulate that you can't order half portion for the last portion of stir-fry."
She freed up a finger and pointed to the pot in front of her, "And there's still a lot in the pot, more than one portion."
"No, eat it or not, next one!" Sister Shengcai gave her a blank look, and then looked directly at the next customer.
Seeing this, Gao Xin didn't compromise, "It's very uncivilized for you to jump in the queue after a private request like you."
As soon as these words came out, the boy named by Sister Shengcai didn't dare to move anymore, his eyes wandered innocently between Gao Xin and Sister Shengcai.
Sister Shengcai was so angry that no one dared to be so presumptuous in front of her, "If you like to eat or not, quit if you don't eat, don't delay others from eating, everyone's time is precious."
Qin Li frowned, saying a moral kidnapping, which not only scolded Gao Xin but also aroused the hatred of Gao Xin from the consumers queuing behind.
"Okay, little girl, if they don't sell half a portion, you can buy a portion, or change the dish, why must you eat this dish."
"You don't have to go to work, we still have to go to work, can you hurry up?"
"Don't get stuck there, none of us will be able to eat by then, it's really annoying."
Gao Xin was very dissatisfied with the urging of the people in the queue behind.
They can sit on the mountain and watch the tigers fight without hindering the interests of these people.
When their interests are hindered, they will start to make people give in indiscriminately.
It's a pity that Gao Xin was not intimidated by these voices. She said every word, and every word was forceful, "I came here to pay for the meal, not when I went back to the company to eat in the free cafeteria. You have no reason to insult morality and kidnap me."
"Besides, if your store has such and such rules, you can hang a notice at the door and advertise it, but you don't."
In Gao Xin's words, "Linhui Food is a national chain. I have never encountered a situation where half portions are not sold in other cities or other branches in Lin'an."
"Is this the rule of your store, or your personal rule?"
Sister Shengcai didn't expect Gao Xin to be so unruffled in times of crisis, and behind her were a few middle-aged women who usually had a good relationship with her and kept urging her.
"Don't bother with her, quickly give her half a serving and let her go, at worst we will eat fried pork with bamboo shoots."
"Yeah, don't be as knowledgeable as her. It looks like she hasn't entered the society and hasn't been beaten by the society."
Sister Shengcai became more and more angry when she heard her colleague's advice, "It's okay, you can do it."
A wicked smile rose from the corner of her mouth, and she put a spoonful of it on Gao Xin's dinner plate roughly.
In an instant, the original soup on the plate was shaken and spilled onto her white shirt, and at the same time, the fried pork with bamboo shoots also spilled all over the plate.
The fruit cup was upside down, red and green fruits rolled on the plate, and the plate was tilted towards Gao Xin, but in just 20 seconds, the chest of the limited edition handmade shirt she wore that day was stained with colorful soup Vegetable juice is gone.
Gao Xin didn't expect that the other party could do such a thing. She looked at Sister Shengcai in surprise, and then looked at her clothes.
"Don't even think about your salary for the next three years." Gao Xin didn't get angry, but just said something lightly, then turned around and put down the dinner plate, "I want to find your manager."
Sister Shengcai had a malicious smile on her face, and said with a playful smile, "The manager is not here, and the biggest person in this store is me now. I don't want to talk to you. Either you stand aside and wait for the manager to come back to solve it for you, or you just leave Go back and change your clothes."
"Losing money? Let me tell you, you were dreaming, and I didn't do it on purpose. Why should I lose money, and the tray is in your hand, and you didn't hold it yourself."
Gao Xin smiled, the more gentle she smiled, the more Qin Li felt that this woman was unusual.
"No compensation and no apology, right?"
"There are no tigers in the mountains, and monkeys become kings. You are still the classic interpretation of the idiom story!"
Sister Shengcai was furious, "Who are you calling a monkey? Believe it or not, I put all the vegetables on you? I won't even let you out!"
"Pay back three years' salary? How valuable is this rag of yours? Who are you kidding!"
Sister Shengcai raised her frying spoon to make gestures with Gao Xin, but she was stopped by the person behind her.
"Forget it, she's still a student, you know as much as her, hurry up and get to work! Send all these people away so we can eat."
Someone gave me a step, and Sister Shengcai was also smart, so she came down along the steps, turned her head and continued to work on her own.
Gao Xin was covered in soup, so he must not be able to go out.
She turned her head and took out her mobile phone to make a call, "Buy me a new suit and come to the main restaurant of Linhui Food."
I heard from Gao Lu and his sister that it was to let them vent their dissatisfaction first.
Watching the surveillance, of course, can't listen to one-sided words.
But right now, Gao Lu directly took out the surveillance camera, saving Qin Li a step.
It can be said that it is the most important link. In the process of listening to Gao Lu and his sister, Qin Li must give answers and comfort according to the situation they gave.
This process is not only long but also very cumbersome and complicated. If consumers' emotions are not well appeased at this step, it will be difficult to develop the next step.
Usually, in the process of verbal expression by both parties, there will definitely be emotional and exaggerated parts, so it is necessary to use monitoring to assist in seeing the ins and outs of things later.
Gao Lu looked at Qin Li with a half-smile, his action was almost telling Qin Li openly.
I don't want you to deal with any emotional issues right now, I ask you to deal with the matter itself.
Qin Li breathed a sigh of relief, took the phone and pressed the play button.
"Hello, I would like half a serving of fried pork with bamboo shoots." In the video, Gao Lu's younger sister politely smiled at Sister Shengcai.
Qin Li frowned, as he expected, she was still the domineering elder sister.
She took a spoon and glanced at Gao Xin, "There is only one copy left, if you want half of it, the remaining half will be ruined if you can't sell it."
Gao Xin bit her lip, looking at a loss, "But I can't finish one portion."
"Throw it away if you can't finish it, do you still need me to teach you?"
Sister Shengcai looked Gao Xin up and down, and said sarcastically, "Your clothes are not bad, you're a kid from a rich family! You don't waste food at home, so it's unnecessary to pretend to be a kid when you go out. "
Gao Xin frowned, took a deep breath and looked at Sister Shengcai.
Qin Li felt that the embarrassment at that time and Gao Xin's anger were coming from the phone screen.
But she still maintains her good upbringing. Gao Xin made three inhaling and breathing movements repeatedly, "I want half portion. Your restaurant doesn't stipulate that you can't order half portion for the last portion of stir-fry."
She freed up a finger and pointed to the pot in front of her, "And there's still a lot in the pot, more than one portion."
"No, eat it or not, next one!" Sister Shengcai gave her a blank look, and then looked directly at the next customer.
Seeing this, Gao Xin didn't compromise, "It's very uncivilized for you to jump in the queue after a private request like you."
As soon as these words came out, the boy named by Sister Shengcai didn't dare to move anymore, his eyes wandered innocently between Gao Xin and Sister Shengcai.
Sister Shengcai was so angry that no one dared to be so presumptuous in front of her, "If you like to eat or not, quit if you don't eat, don't delay others from eating, everyone's time is precious."
Qin Li frowned, saying a moral kidnapping, which not only scolded Gao Xin but also aroused the hatred of Gao Xin from the consumers queuing behind.
"Okay, little girl, if they don't sell half a portion, you can buy a portion, or change the dish, why must you eat this dish."
"You don't have to go to work, we still have to go to work, can you hurry up?"
"Don't get stuck there, none of us will be able to eat by then, it's really annoying."
Gao Xin was very dissatisfied with the urging of the people in the queue behind.
They can sit on the mountain and watch the tigers fight without hindering the interests of these people.
When their interests are hindered, they will start to make people give in indiscriminately.
It's a pity that Gao Xin was not intimidated by these voices. She said every word, and every word was forceful, "I came here to pay for the meal, not when I went back to the company to eat in the free cafeteria. You have no reason to insult morality and kidnap me."
"Besides, if your store has such and such rules, you can hang a notice at the door and advertise it, but you don't."
In Gao Xin's words, "Linhui Food is a national chain. I have never encountered a situation where half portions are not sold in other cities or other branches in Lin'an."
"Is this the rule of your store, or your personal rule?"
Sister Shengcai didn't expect Gao Xin to be so unruffled in times of crisis, and behind her were a few middle-aged women who usually had a good relationship with her and kept urging her.
"Don't bother with her, quickly give her half a serving and let her go, at worst we will eat fried pork with bamboo shoots."
"Yeah, don't be as knowledgeable as her. It looks like she hasn't entered the society and hasn't been beaten by the society."
Sister Shengcai became more and more angry when she heard her colleague's advice, "It's okay, you can do it."
A wicked smile rose from the corner of her mouth, and she put a spoonful of it on Gao Xin's dinner plate roughly.
In an instant, the original soup on the plate was shaken and spilled onto her white shirt, and at the same time, the fried pork with bamboo shoots also spilled all over the plate.
The fruit cup was upside down, red and green fruits rolled on the plate, and the plate was tilted towards Gao Xin, but in just 20 seconds, the chest of the limited edition handmade shirt she wore that day was stained with colorful soup Vegetable juice is gone.
Gao Xin didn't expect that the other party could do such a thing. She looked at Sister Shengcai in surprise, and then looked at her clothes.
"Don't even think about your salary for the next three years." Gao Xin didn't get angry, but just said something lightly, then turned around and put down the dinner plate, "I want to find your manager."
Sister Shengcai had a malicious smile on her face, and said with a playful smile, "The manager is not here, and the biggest person in this store is me now. I don't want to talk to you. Either you stand aside and wait for the manager to come back to solve it for you, or you just leave Go back and change your clothes."
"Losing money? Let me tell you, you were dreaming, and I didn't do it on purpose. Why should I lose money, and the tray is in your hand, and you didn't hold it yourself."
Gao Xin smiled, the more gentle she smiled, the more Qin Li felt that this woman was unusual.
"No compensation and no apology, right?"
"There are no tigers in the mountains, and monkeys become kings. You are still the classic interpretation of the idiom story!"
Sister Shengcai was furious, "Who are you calling a monkey? Believe it or not, I put all the vegetables on you? I won't even let you out!"
"Pay back three years' salary? How valuable is this rag of yours? Who are you kidding!"
Sister Shengcai raised her frying spoon to make gestures with Gao Xin, but she was stopped by the person behind her.
"Forget it, she's still a student, you know as much as her, hurry up and get to work! Send all these people away so we can eat."
Someone gave me a step, and Sister Shengcai was also smart, so she came down along the steps, turned her head and continued to work on her own.
Gao Xin was covered in soup, so he must not be able to go out.
She turned her head and took out her mobile phone to make a call, "Buy me a new suit and come to the main restaurant of Linhui Food."
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