Start to send online celebrity check-in system

Behind the video is Gao Xin who has been sitting in the restaurant waiting for her subordinates to deliver the clothes, and is constantly enduring the gazes of other consumers.

Until a female bodyguard came in with clothes, the two went to the bathroom and changed their clothes before leaving.

It's a pity that the video didn't end here, Sister Shengcai said to her colleagues with a proud face.

"Look, these people just need to clean up, clean up once honestly."

Qin Li didn't want to say anything when he saw this. After pausing the video, he returned the phone to Gao Lu's subordinates.

Gao Lu looked at Qin Li and raised his chin, "Mr. Qin has finished reading, do you have anything to say?"

Qin Lichang sighed, "I can understand the anger of the two of you very well. Nothing I said next was to defend myself and this store. It was just stating the facts. When I describe the whole thing, we will discuss it again." Discuss what to do next."

"What do you two think?"

Qin Li's attitude seemed very sincere, and the Gao brothers and sisters nodded.

Qin Li heaved a sigh of relief, it's not bad, it can be seen from this that Gao Lu is not an unreasonable person.

"Today is my first day in office. I randomly selected a store to inspect. As a result, I also encountered the same problem as Ms. Gao, so I won't give half a point."

"I also encountered the content in the video today. Judging from this, the employee who serves the dishes should do this every day. It is a repeat offender. I have just dealt with the employee's kickbacks and other things involved. "

"Let's put aside the matter with this employee first. The manager of this store and the director of the Central China Region of Linhui Food have been fired for accountability. They will be held accountable by the Yamen."

The brothers and sisters of the Gao family nodded, "Boss Qin is also vigorous and resolute, I admire him."

Qin Li smiled helplessly, "What a swift and resolute move. I didn't expect such an accident when I suddenly took over the company."

He looked at the Gao brothers and sisters with extremely clear eyes, "I mean, even if I don't know what happened to Ms. Gao in this store today, it is certain that these three employees will be fired and held accountable."

"It's not that the two employees were fired in order to appease the anger of the two and not offend the Gao family."

Gao Lu was taken aback, he didn't expect Qin Li to be so straightforward, he smiled with interest after a while, "Boss Qin means that."

Qin Li's tone was very sincere, "I didn't want to be perfunctory to the two of you, and I didn't want to raise my family. Ms. Gao is also a customer. As long as she comes to the store, we should provide a home-like service."

He pointed to the mobile phone in the bodyguard's hand, "I just heard someone say in the video that a dish costs more than ten yuan, and you still want the service of a five-star hotel. That's a dream."

Gao Lu laughed mockingly, "Yes, it's the opinion of other consumers."

Qin Li shook his head, "This is their opinion, not mine or the group's opinion."

Gao Xin's eyes brightened, "I want to hear Mr. Qin's opinion."

Qin Li nodded, "As we all know, Linhui Gourmet provides catering services, but catering must be inseparable from services. That is to say, the cost of food and the service fees experienced are included in the money consumers spend. .”

"If the group and I decide that the price can only include the cost of food and not the service charge, then we can raise the price. Since we have set this price, it means that our service plus the cost of food is sufficient. The choice has nothing to do with the consumer."

Qin Li said every word very seriously, "If I feel that the cost is not enough and I am losing money, I can reset the price instead of bullying consumers with services, so as to get the pleasure of making up for the cost."

"Similarly, consumers choose Linhui Food because of the right price and considerate service. If our price is not right and the service is not good, you can choose not to come. Two-way choice, no one should kidnap anyone with something."

Qin Li turned to the staff who were still in the lobby, and said in a deep voice: "If we let customers eat with the idea of ​​'forget it anyway, it's cheap, it doesn't matter if the service is worse', this store is not far from closing down. It's not far away."

"There will never be a shortage of merchants fighting price wars in the market. We may not be able to compare with others in terms of cost; compared with services, I don't ask you to treat consumption as God's own father."

Qin Li glanced around the restaurant, he saw everyone's expressions in his eyes.

"But at the very least, respect and courtesy are required."

Qin Li saw that there was a trace of guilt in everyone's expressions, and he was overjoyed, "Let me speak plain words that everyone can understand. What are we doing? We are taking money out of other people's pockets to support ourselves. They come here to eat , not to make people angry. If we want to make a living from others, don’t we have to make them spend their money happily?”

The employees nodded hesitantly.

Qin Li continued to make persistent efforts, "If you go out for a meal, you are beaten up by the waiter and then by the chef, are you happy?"

"Put yourself and others, don't impose on others what you don't like."

Qin Li looked at such a helpless employee, "I know that there were three disasters in this store before, and you can see the faces of these three people who dare not sing against them, but now that I am here, the three of them have been invited away. "

"In the future, there will be professional catering training teachers to teach you how to communicate with customers. Do you all learn well? If you do well, the restaurant's profit will be high. If the restaurant's profit is high, you will have more money in your pocket."

The employees were finally persuaded by Qin Li and shouted hello in unison.

Solve the problem of people's hearts, and then solve the problem of customer complaints.

Qin Li looked at the brothers and sisters of the Gao family, "The two of you have also seen my attitude, so let's not talk about anything else. My employees have done such a big thing and stained Ms. Gao's clothes. They are the employees of our restaurant. mistake."

"I'm here to apologize to consumers who have been bullied by restaurant staff like Ms. Gao, and I still hope that everyone believes that we will correct our style of work and operate well. After all, we are also an old-fashioned catering company, and we still care about word-of-mouth."

Hearing this, Gao Lu immediately cupped his hands at Qin Li, "Respect, you can't blame Mr. Qin for this matter, after all, it's your first day at work, so forget it."

Qin Li shook his head, "Although you have good intentions, I can't think so. I am not the boss of this company on the first day of work? The company is famous, I make money and I am rampant, and the company scolds me to run away? This is not what a man should do. .”

"It doesn't matter what day you go to work, what matters is how to solve the problem in the future." Qin Li and Gao Lu shook hands and made peace, and they patted each other's arms.