The sound of joy [The story of the growth of a rich woman]
Chapter 666 Solving the problem
Everyone held their breath, and most of the branch managers thought this was a small oversight, which was corrected promptly and not considered a major incident.
But after hearing Su Sheng's words, everyone felt a little scared. If something happens, will Hengyu Real Estate go bankrupt again?
“What did Hengyu Real Estate rely on to survive the previous crisis? It relied on strict management, and everyone’s seriousness in work and non-betrayal.
how? We can still see the tail end of this crisis, so everyone has forgotten about it. Those employees who were not motivated by profit and were not afraid of threats to their lives, their sacrifices were all in vain. "Su Sheng said in a high pitch, and he was a little angry.
"Georges, the manager of Dashi, do you still think that a written warning can resolve this matter?" Su Sheng did not give the manager of Dashi any face.
Georges, the city manager, felt like he was being roasted on a fire. He felt extremely guilty and the sweat on his forehead was already visible to the naked eye.
"Do you think this negligence was committed by your city or the headquarters?" Su Sheng looked at Georges, the manager of Da City, with cold and questioning eyes.
"Miss Su, whoever committed the crime must be dealt with seriously." Georges, the city manager, was afraid that he would be kicked out if he gave a bad answer.
"Tell me how to deal with it seriously. Everyone can help me give me some advice. Everyone has a say." Su Sheng did not let anyone go.
The sound of needles dropping could be heard in the conference room. Only then did everyone realize that this was not just a matter for the city and the headquarters, it was also their matter.
"Tell me, this is Roland, the manager of Los Angeles City. Please tell me how to deal with it." Roland, the manager of Los Angeles City, did not expect that his name would be called upon.
Su Sheng had talked to him alone before and formulated the development goals and implementation plan for Los Angeles City. Roland was impressed by Su Sheng at that time. He didn't expect that she had such a long-term vision and such a feasible plan.
Roland took a deep breath, glanced at City Manager Georges, and then faced Su Sheng and said, "Ms. Su, I personally think that this is a major work error. Although the regulatory authorities have recovered the losses, this mistake cannot be ignored.
If such a mistake occurred in Los Angeles, I would probably get to the bottom of it, instead of still not knowing who the problem was. "
Roland said it so righteously that one had to think that he was going to add insult to injury, but it didn't look like it from his expression, because no one knew where the problem came from.
"What will you do if you find the person responsible?" Su Sheng then asked.
She wanted to take this opportunity to examine the working styles of these managers and promote those who found potential.
"Yes! The person responsible will be fired directly and informed to the same industry. If there is a problem in my branch, I will also be jointly and severally responsible. I will conduct a review throughout the company and wait for review to see if I am still suitable for this job." Los Angeles City Manager Roland gave his own answer.
Su Sheng nodded mentally, quite satisfied with Roland's handling.
"Chicago City Manager Zac, tell me what you think about it." Su Sheng called the names one by one.
"Ms. Su Sheng, I think our city will not make such a mistake, because I will understand the differences between each construction project and previous projects, especially the use of building materials, and pay more attention to it from top to bottom. Let everyone pay attention to these places.
All work in our city has corresponding reviewers. If the reviewers find problems, they will punish the person being reviewed. If two people are reviewed by people in the next process and have problems, both of them will receive corresponding punishments. By analogy, when it finally comes to me, I will randomly check one-tenth of the content. If there are no problems, I will report it to the headquarters.
If this will cause problems, then all of us in Chicago who apply for materials no longer need to do it. They are all overstaffed and there is no need to stay in the company anymore. I will also assume corresponding responsibilities. "Chicago City Manager Zac said confidently.
"Old City Manager Neil, tell me how you think the punishment should be." Su Sheng looked at the only manager under thirty and asked.
"Ms. Su, our old city's approach is that there are dedicated people responsible for the application materials, and there are also dedicated people responsible for reviewing the application materials. If there is a problem, these two groups of people cannot escape the responsibility and have nothing to do with other people, so they will be held accountable in the end. They can only be the ones responsible. This is called clear responsibilities, rather than having to involve everyone when problems arise, causing people to panic." Neil, the old city manager, said about his management methods.
Su Sheng nodded and said to Felix, the manager of Hua City: "Felix, how would you deal with this problem?"
Felix, the manager of Hua City, listened to what several people said and kept thinking. When Su Sheng suddenly called his name, he was a little stunned.
"Ms. Su, I also believe that everyone must be held responsible for everything. Even if there are problems, the degree of responsibility is definitely different and cannot be generalized.
If this kind of problem occurs in Hua City, the first person to have problems is the person who applied for the materials, because he knows the situation best and is also the person who actually participated in the work. The materials he reported need to be checked repeatedly to ensure that they are correct before they can be submitted, so He bears 70% of the responsibility.
Although the person who reviews the materials for him does not need to check item by item, he needs to have a spot check ratio. In particular, materials with special requirements must be checked, and the overall content must be ensured. If all these are done and problems arise in the end, he will also bear 30% of the responsibility. It means that the proportion of his spot checks was unqualified, or he did not pay attention to key materials.
As for the upper-level approving personnel, it cannot be said that they have no responsibility, but the proportion of responsibility is very small, because it is impossible for the upper-level personnel to detail these contents. Their purpose of auditing is to have a good idea of the contents reported to the head office. "Felix, the manager of Hua City, said very responsibly.
Su Sheng clicked on Devon, the city manager again.
Devon said: "I think the responsibilities of the application materials and the reviewers are the same. If there are problems, they are equally responsible. The purpose of the review is to find the problems. If there are problems and cannot be found, then the purpose of the review is lost. As for the manager's signature Confirm, this document has the right to be reported to the head office, not to exercise the right to review."
"Mack, everyone has expressed their opinions, what do you think?" Su Sheng looked to see if Mack had the ability to lead the overall situation.
“If this matter is a problem with the head office, then New York City will bear all the responsibilities. First of all, it will bear the cost of hiring an additional construction team, as well as the losses caused by delaying the construction progress of the city.
Then the head office should investigate the responsibility of the person responsible for summarizing the application materials. He is the first responsible person and bears the main responsibility. Then there is his direct leader, who is the second person responsible and bears the responsibility for unfavorable audits.
As for me, the general manager, I have to take responsibility for all losses, explain to shareholders, propose solutions, and wait for the board of directors' decision.
If there is a problem at the branch, the first responsible person is the person who submitted the materials, and the second responsible person is the person who reviews the materials. Their penalties are decided by the branch manager. As for problems in branch offices, the head office only holds the branch manager accountable. He must assume all the responsibilities of the branch office, propose rectification plans, and anticipate possible hidden dangers.
For reversible problems, we can deal with them internally. For irreversible problems, we have to take legal channels.
If irreversible problems occur, it means that there is also a problem with the people in the supervision department, and the scope of responsibility will be wider.
In a nutshell, the higher your position, the greater your responsibilities. "After Mack finished speaking, he looked at Su Sheng.
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