Siheyuan: Mastery started in the 50s
Chapter 337 Excellent Performance
The day of the trade fair finally arrived. Wang Qiang and He Yuzhu arrived early to set up their booth. Xu Damao was also very busy, but he took time out to come and see how they were preparing.
"Your booth is really great!" Xu Damao praised, "It will definitely attract a lot of people."
Wang Qiang smiled and said, "I hope so. Thanks to your advice, we were able to do this smoothly this time."
After the trade fair started, Wang Qiang and He Yuzhu's booth was crowded with people. The audience praised their products and many people placed orders on the spot. Wang Qiang and He Yuzhu were very busy, but their faces were always filled with satisfied smiles.
One evening, after the trade fair ended, Wang Qiang and He Yuzhu sat by the booth, looking at today's harvest, and felt a sense of accomplishment. He Yuzhu said with emotion: "Brother Qiang, this trade fair was so successful!"
Wang Qiang nodded, his eyes gleaming with determination: "Yes, our efforts have paid off. As long as we continue to persevere, our business will definitely get better and better."
Wang Qiang has been feeling uncomfortable lately and has been feeling irritable from time to time. This emotion reached its peak one night. He was busy processing some orders when he suddenly discovered that there was a problem with the quality of a batch of umbrellas. Looking at those umbrellas with obvious defects, Wang Qiang suddenly became furious.
"How could this happen?" He muttered to himself, feeling anxious and angry. He picked up the phone and called the supplier, his tone filled with suppressed anger: "Lao Li, what's wrong with this batch of goods? Take a look at the quality yourself!"
Lao Li on the other end of the phone heard Wang Qiang's dissatisfaction and quickly explained: "Wang Qiang, I don't know either. It may be a problem with the factory. I will contact them immediately to see if it can be resolved as soon as possible."
Wang Qiang hung up the phone, but he still couldn't calm down. He felt that things shouldn't be that simple. Looking at the pile of problematic umbrellas on the table, he felt extremely frustrated and angry. These umbrellas were their carefully designed products, but now the quality problems might affect the trust of customers and the company's reputation.
He Yuzhu just came in and saw Wang Qiang's expression. He asked with concern, "Brother Qiang, what happened?"
Wang Qiang suppressed his anger and said calmly: "There is a problem with the quality of this batch of umbrellas. Lao Li said it was a problem at the factory, but we can't just let it go."
He Yuzhu patted Wang Qiang on the shoulder and consoled him: "Don't worry, we'll find a solution together. First sort out the problematic umbrellas and see if they can be repaired. If not, we'll have to place new orders."
Wang Qiang nodded, but he still felt annoyed. He and He Yuzhu picked out the problematic umbrellas and found that many of them could not be repaired. Looking at these umbrellas, Wang Qiang felt lost and helpless. He knew that this was not only a financial loss, but more importantly, the trust of customers in them might be affected.
Seeing this, He Yuzhu suggested: "Brother Qiang, we can first send an email to inform the customer, tell them that we have discovered a quality problem, will deal with it as soon as possible, and ensure that they will not be affected."
Wang Qiang nodded and thought it was a good idea. They immediately started drafting an email to explain the situation to the customer and promise a solution. Although doing so might affect the company's image, Wang Qiang believed that honesty and responsibility were the key to winning the customer's trust.
After dealing with these things, Wang Qiang still felt heavy-hearted. He walked out of the workshop and came to the yard, looking up at the night sky, his heart filled with endless thoughts. He thought of Jia Dongxu, the old man who silently endured the pressure of life in the courtyard. He understood that although his current setbacks were uncomfortable, they were nothing compared to what Jia Dongxu had experienced.
Just as he was lost in thought, his cell phone rang. It was Lao Li calling. Lao Li sounded very apologetic: "Wang Qiang, I have confirmed with the factory that it was indeed their negligence. We will arrange to make a new batch of umbrellas as soon as possible to ensure the quality."
Wang Qiang took a deep breath and tried to calm himself down: "Okay, but this time we have to check it ourselves to make sure there are no more problems."
After hanging up the phone, Wang Qiang felt a little better. He knew that there would always be various problems in the business world, and the key was how to deal with and solve them. He decided to control quality more strictly in the future and not let such things happen again.
Back at the workshop, He Yuzhu had already sent out the email and started to sort out the customer feedback. Seeing Wang Qiang coming back, He Yuzhu smiled and said, "Brother Qiang, most of the customers expressed understanding and support. Our honesty has won their trust."
Wang Qiang nodded, feeling a little relieved. He patted He Yuzhu on the shoulder and said gratefully, "Thank you, Yuzhu. You always help me calm down at critical moments."
He Yuzhu smiled and said, "We are partners, so we should support each other."
In the following days, Wang Qiang and He Yuzhu personally went to the factory to supervise the production of a new batch of umbrellas. They carefully checked every detail to ensure that there were no quality problems. Although this period of time was hard, they both felt it was worth it.
Finally, a new batch of umbrellas with qualified quality were successfully delivered to the customers. Wang Qiang and He Yuzhu breathed a sigh of relief, and seeing the satisfied feedback from the customers, they were filled with a sense of accomplishment. Wang Qiang knew that this setback not only allowed them to learn valuable experience, but also strengthened their confidence in moving forward.
One evening, Wang Qiang and He Yuzhu sat outside the workshop, looking at the sunset, feeling particularly calm. Wang Qiang said with emotion: "This incident made me realize that no matter what difficulties we encounter, as long as we don't give up, we can always find a solution."
He Yuzhu nodded and said with a smile: "Yes, Brother Qiang. We have been through so much together, and we will definitely be able to do better in the future."
Wang Qiang's neighbor Jia Dongxu is a different story. Jia Dongxu didn't like studying since he was a child, and he spent all day hanging out with a group of hooligans in the alleys. His father was an alcoholic laid-off worker, and his mother was frail and sickly, so the family was always struggling to make ends meet. Jia Dongxu dropped out of school in junior high school and started to live on the streets. Later, he was sent to a factory as an apprentice.
Although Wang Qiang and Jia Dongxu lived in the same courtyard, their life trajectories were so different. Wang Qiang performed well in middle school and soon became a backbone of the student union, ranking among the top in every exam. However, Jia Dongxu became more and more indulgent, got addicted to gambling, and often mixed with a group of bad youths to engage in some petty thefts.
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