At 04:30 in the afternoon, in the laundry room on the first floor of Mingquan International Conference Center, the supervisor Lao Zhao took out a set of well-ironed suits from the side of the ironing table and hung them on the hanger at the door.

Like intelligence workers lurking underground, the laundry room is one of those places full of secrets and gossip.Although intuitively, it may be inferior to the security department with surveillance video all over the wall, but in some respects it is more nuanced than the security department.

How much is a person’s clothes worth, whether he is fat or thin, where his pants are worn out, whether there are lipstick marks on his body, smell of perfume, whether it is stained with dust or oil, the small note that he forgot to take out of his pocket... the laundry room know everything.

Of course, out of professional ethics, everyone chose to turn a blind eye and keep silent.

The suit brought by Lao Zhao came from a pleasing young man. He belongs to the kind of person who dresses very carefully. Sent back to the laundry room after cycle, even the creases are the same as when they were hung on the mannequin.In addition, this young man's body proportions are excellent, he is tall and handsome, his gestures are graceful and calm, and the clothes on him can double reflect the craftsmanship of the ironer.

This made Lao Zhao more willing to match the working hours of the young people, take out the clothes in advance and hang them at the door, so as to avoid waiting when receiving them.

What a beautiful world it would be if people could be so reassuring.

Too bad it's just delusional.

The upbringing of a person can be seen from the small matter of sending clothes for washing. Regardless of the fact that the laundry room is only a short dozen steps away from the staff locker room, there are still some people who do not follow the rules and deliver dark suits for washing every quarter. There are a lot of people at once.

Old Zhao annoyed two kinds of people the most.One is to come to him for rescue after washing the wrinkled trousers with water in the washing machine, which simply increases his workload; the other is to get stuck at work, and when he turns around to pick up his clothes, he accidentally signs the work uniform collar book for him in a mess of.

The former is a common mistake made by people in the purchasing department and the computer department, as if the laundry room has treated them badly.

Every time he opened the book, Lao Zhao couldn't help feeling: Where did these brats come from? Maybe the gangsters on the street are better than them?If the calendar hadn't announced today's year, month, and day, who would have believed that in this day and age, there are still people who write their own names with few strokes and few pictures, and even ask people around them, "Is it written like that?"

That young man would never have acted so inappropriately.

He always followed the standard baptism system, and even the baptism records looked uniform.

During the meal, Lao Zhao once heard people say that this person is also very beautiful when doing things upstairs, and the big leaders are very satisfied with him.

Working in such a large-scale hotel, if you want to receive the full monthly benefit bonus, you must not only work hard, but also carefully record work-related receipt books, use, maintenance, and cleaning records. Do it well, cooperate with cost accounting, and deal with various inspections.

The color temperature of the lighting in the laundry room is low, and the warehouse gave them a desk lamp separately. When it was placed on the table and turned on, the place at the door looked more like a small desk for underground workers.

Old Zhao put on reading glasses that were not too strong, took out the job number comparison table and looked down at the scribbled signatures of the bastards. The dryer not far behind him was rumbling.

In terms of work, his hands and feet are fine, but when it comes to writing, he obviously feels that his fingers are not as flexible as they were when he was young, and he writes slowly, and sometimes writes out of line.After finally deciphering the most appalling signatures and transcribing them on paper, he straightened up when he noticed a figure who was almost as tall as the laundry room's small door frame standing not far from his desk at some point.

Old Zhao took off his reading glasses, and saw that the young man was staring at him, there was no trace of impatient wrinkle between brows, and there was still a faint smile on the corner of his mouth.

Even knowing that he always looks like this at ordinary times, but at that moment, people still have an illusion, as if this is not an employee who is about to go to work, waiting for a small supervisor who is nearly half a year old and has a lower position than himself to tidy up. The register book is rolled up, but a wandering poet passing by here, stopping quietly waiting for a flower to bloom.

"Hello, Director Zhao." Seeing Old Zhao looking up, the man's smile widened a little, "I'll take the overalls, job number 0017, Sheng Xiao."

At 05:30, the AB shifts of most sales posts are in the process of handover.In half an hour, the employees of class D will also leave work. Only the person in charge and the on-duty personnel will be left in the administrative post. The night manager of the hotel will soon take over the coordination work of all departments. The International Conference Center is in charge.

Sheng Xiao took the on-duty mobile phone and tablet from the front desk, and while signing, he asked casually, "Xiao Ru, who is in the lobby today?"

The girls and guys who can be on the stage here are all good-looking, and the girl named Xiaoru is even more youthful and beautiful. The conservative light makeup adds a touch of elegance and stability to her.

She said: "It's Xu Yaoyao, who took the guests upstairs with Manager Zhang just now."

It is enough for ordinary individual guests or groups to be led upstairs by the concierge, and those who can be escorted upstairs by the lobby and the front office manager must be distinguished guests.

Sheng Xiao asked again: "What channel."

Do not bow your head, do not bend your waist, do not make small movements of whispering, but can let the sound wave spread in the direction of your heart, and control the voice so that only two people can hear it, and use other words instead of sensitive words to protect the privacy of guests. It can be said that front-line employees must One of the skills to practice.

What Sheng Xiao actually asked was: what unit are the guests from.

Xiaoru also didn't say who the sacred party was, but said softly, "Go for the earliest negotiated price."

Since the trial operation of Mingquan International Conference Center, although the listed store prices have not changed, but with the improvement of commodity prices and service levels, the negotiated prices signed with various enterprises have been rising year by year.

There is only one exception, and that is the agreement signed with the city government office, which is always renewed year after year at the earliest price.

There is a "priority service level" in the sales department, and the guests arranged by the municipal party committee and the municipal government are always ranked first, which means that if two customers have the intention to rent the same venue at the same time, even if the price is lower, the sales department The site should also be signed to the agreement party according to the priority.

Even if the person who comes to the store is not a direct guest of the Municipal Party Committee and the Municipal Government, as long as the person in charge of the office calls, the guest will be charged at the same price for accommodation, catering, conferences, etc. in the Mingquan International Conference Center, and enjoy the same benefits as the agreement party. treatment.

This point is an instruction from the owner. It is not necessary for every employee to know the stakes in it. Everyone just needs to do their best to provide service and watch the occupancy rate increase quietly.

Sheng Xiao asked, "How many suites have you opened?"

Xiao Ru said: "There are three executive rooms, and one luxurious executive room."

"Yeah." Sheng Xiao picked up the phone at the front desk and dialed the catering office, "Hello, I'm Sheng Xiao, and I opened four 4-size fruit plates. I'll call the concierge to pick them up later."

After hanging up the phone, Sheng Xiao flipped through the daily work messages from various departments to the manager on duty on the tablet, and inadvertently raised his head to meet Xiao Ru's eyes.

Sheng Xiao asked, "What are you looking at me for?"

Xiao Ru stood in a standard standing posture, with her hands folded in front of her body, and asked solemnly, "Manager Sheng, do you have foundation?"

"No," Sheng Xiao rubbed his face with the back of his hand, but he didn't see anything, and asked, "What's wrong with my face?"

"It's okay, that's it..." There weren't many guests in the lobby at the moment, and seeing no one was looking at the front desk, Xiao Ru Shui Lingling's big eyes twitched shyly in their sockets, "It's just that your skin is particularly good .”

"You..." Sheng Xiao smiled and shook his head, "Thank you."

The girl's heartfelt and shy compliment makes people feel happy.Sheng Xiao felt that today should be a good day.

"Manager Sheng," just two steps away from the front desk, Xiao Ru stopped him from behind, "Your phone number, the secretary of the Catering Office is looking for you."

The secretary of the food and beverage department was embarrassed: "Manager Sheng, Manager Fu said he won't sign the bill."

The first-line department is the face of Mingquan. It always strictly follows the standard procedures and requires employees. Even if the service level is compared with the international horizontal comparison, the second-line department pays more attention to the efficiency of communication. The first condition for selecting a department secretary is "speaking". .

In addition to being clear-headed and able to deliver effective information accurately and quickly, the secretaries of most departments speak in a soft and soft tone, so that even if some accidents happen occasionally, the two parties will not communicate with each other and start a fire in the backyard. People quarreled.

"Not to sign the bill?"

It's just a process for Lao Fu to sign on his behalf, otherwise, it will take a lot of time for Sheng Xiao to go to the restaurant building, place the order for the kitchen himself, and then wait for the chef to make the fruit plate.In the past, they had always cooperated like this, and he couldn't think of any reason for Lao Fu not to sign the bill.

He asked, "Why didn't you sign?"

Secretary of the Food and Beverage Office: "He said that in the future, he will find 'Director Fu' to sign the bill."

"What do you mean?" Sheng Xiao was even more confused, "Should I call him 'Director'?"

The position of the deputy director of catering has been vacant. Among the three managers of the catering department, Lao Fu has the most connections in Licheng and the best relationship with customers.Looking at nearly a thousand employees in the store, there is no doubt that he is the most qualified to take this position.

In fact, Lao Fu is now exercising the power of the deputy director.

But when he did this, he was too anxious to eat... No, isn't it crazy that he blatantly added an official to himself?

"No, Brother Sheng," the secretary of the food and beverage department hesitated for a while, then whispered, "Yes, yes, our department transferred a new deputy director. From now on, the business of the western restaurant will not be under the control of Manager Fu. He is a bit... ...I don't want to sign the bill..."

Sheng Xiao: "Who?"

The author has something to say:

Thank you little angel for coming!

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