Meet the Brand Officer

The atmosphere instantly condensed and dropped to freezing point.

Lin Xiyou squeezed the cold sweat in her palms, and quickly stood up to apologize: "Mr. Liu, I'm sorry, the Quanqiang brand is your painstaking effort for many years, and you must have poured a lot of emotion into it. We are not fully prepared, so I am really sorry."

Her sincere attitude eased Liu Shuangquan's expression a little.

She stabilized her mind and explained carefully: "Mr. Liu, our expression was not accurate just now, but I actually want to know from you. If you have some specific expectations for the brand image of Quanqiang, we can use it as one of the directions for reference. , build this brand more appropriately, make it flesh and blood, and gain the trust of more people.”

Liu Shuangquan said nothing with a sullen face, and the atmosphere was still awkward.

Zhuo Yue got up and added: "Mr. Liu, our professional team has rich experience. Based on big data analysis, coupled with comprehensive research and analysis, we will also propose professional brand strategy suggestions for your company."

"Analysis?" Liu Shuangquan sneered, "You guys don't know anything about this business, what analysis do you rely on? Why don't you just use a bunch of patchwork reports to fool me?"

Seeing that the rage was about to flare up again, Lin Xiyou quickly held Zhuo Yue down to prevent him from continuing to explain the professional theory.

"Mr. Liu, I'm very sorry for wasting your time. We are fully prepared another day and will visit again."

Lin Xiyou apologized, and dragged Zhuo Yue out of the office.

With a sullen face, Zhuo Yue waved her hand away, "I haven't finished my sentence yet, what are you pulling me for?"

"Didn't you realize that Mr. Liu doesn't want to hear those empty theories from us at all? If we continue talking, it will only add fuel to the fire."

"That's because he thinks from the bottom of his heart that we can't do it. He thinks that brand consulting is just a trick. He started from the first sentence saying that he is young, and this communication is not equal." Zhuo Yue said impulsively.

Lin Xiyou endured and endured, and said bluntly: "Don't you also look down on him in your heart, thinking that he is an uneducated and uneducated old man who doesn't understand modern professional analysis?"

Zhuo Yue paused, then retorted with a stiff face: "I didn't."

"You have. I've noticed it, and you've clearly realized that he's resistant to that set of empty official words and big rhetoric, but you still insist on using what you think is a professional and well-educated way to forcibly indoctrinate him. I want to convince him of your expertise." Lin Xiyou pointed it out bluntly.

"I believe that the perceptions between people are interoperable. Sincerity and hypocrisy can be felt with the heart."

Zhuo Yue seemed to have been punctured, and said nothing with a sullen face, and then walked away quickly.

Lin Xiyou also got angry, turned around and walked in the opposite direction.

The two broke up unhappy and returned to the company respectively.

Not long after, they were called away by Chen Feng and brought directly to the office of business director Jin Xin.

"Tell me, what's going on? Such a simple thing can be messed up? The customer's complaint calls go directly to the company's service complaint department!" Chen Feng sternly reprimanded his subordinates in front of Jin Xin.

Seeing that Zhuo Yue was silent, Lin Xiyou briefly recounted the ins and outs.

Chen Feng glanced at Jin Xin's face as usual, and slowed down a bit, "You stepping out of this door represents the face of the company. Since you dare to call yourself a consultant, how can you admit that you are not fully prepared? You are not self-proclaimed. Slap?"

Neither Lin Xiyou nor Zhuo Yue made a sound to defend themselves, and each lowered their heads.

Jin Xin didn't speak all the time, but his face was a little dignified.

"Currently, Mr. Liu of Quanqiang Brand directly scolds our company for stealing money and being unprofessional, and strongly demands that the deposit be refunded. If this matter becomes serious, it will seriously damage our company's image and reputation! See for yourself, how can we deal with the aftermath of this matter? "

Chen Feng laid the groundwork for a long time, and threw the question away, not only to scold the two interns who made mistakes, but also to test the attitude of the superiors on this matter.

Zhuo Yue vaguely guessed something, his face was heavy, and he remained silent.

Lin Xiyou's heart was pounding, and she bravely whispered: "Mr. Jin, Mr. Chen, it's because we failed to handle this matter well. We will try our best to win back this client."

"How can you redeem it? Then Mr. Liu is unambiguous..." Chen Feng realized that he had said too much, so he quickly stopped talking, and then secretly glanced at Jin Xin.

"Refunding the deposit is a small matter, but losing credibility is a major matter." Jin Xin said quietly.

Chen Feng immediately connected: "Yes, if this incident becomes serious and affects the company's image, what can you do to make it up, I'm afraid you will all pack up and leave!"

Lin Xiyou's heart trembled, and she couldn't help worrying. Are they going to use the method of firing interns to clear up the relationship and maintain the company's professional image?
She glanced sideways at Zhuo Yue, and seeing that he didn't make a statement, she couldn't help but feel more anxious, and pleaded aloud: "Mr. Jin, Mr. Chen, if we can restore this customer without affecting the company's image, can the company Give us one more chance."

"This" Chen Feng suddenly said, looking at Jin Xin.

"Yes." Jin Xin nodded, glanced at Lin Xiyou, and said softly, "Go all out."

"Thank you, Mr. Jin." Lin Xiyou said happily, paused, and then turned to Chen Feng, "Thank you, Mr. Chen."

"Thank you Mr. Jin for your generosity. I will supervise them to handle this matter properly."

After thanking Chen Feng with a smile, he led Lin Xiyou and Zhuo Yue back to the office area of ​​the business department.

"Xiyou and Zhuoyue, you two are one of the best interns in this period. The appointment of you to do basic needs matching this time is the company's trust in you and an opportunity for you to grow and hone."

Chen Feng recovered his smiling face, and said earnestly: "It's rare that the company is willing to give you a chance to make up for it, so you two should concentrate on solving this matter well, and try to make up for it."

"In order to reduce your work pressure, I will help you distribute other tasks to other colleagues. You should concentrate on preparing and go to work."

Chen Fengen was both powerful and helpful, and after a long talk, he let them go back.

Lin Xiyou was in a low mood, and went back to her work station to think of a way. She was hesitating whether to discuss with Zhuo Yue, when she saw him walking out with a sullen face.

That gloomy face was darker than when Liu Shuangquan kicked it out, as if a whole bottle of ink had been smeared on his face.

What happened again?
Lin Xiyou hurriedly followed him to the top floor of the building.

I saw Zhuo Yue standing alone at the glass railing on the edge of the roof, holding on to the railing with both hands, his back was lonely, his head was lowered, and he was thinking about something.
There was a strong wind on the roof, and the shirt and trousers were blown up, making him look shaky.
As proud as he is, he won't be able to withstand these rounds of blows, right? !

Lin Xiyou shivered in fright, what should I do?
She didn't dare to shout his name suddenly, she was afraid that people would be shocked and lose her balance, so she had to lighten her steps and ran towards Zhuo Yue's direction