real estate king
Chapter 22 Impressing Customers with Sincerity
Chapter 22 Impressing Customers with Sincerity
Sister Jiang stood there with a smile on her face, staring at Li Le. After listening to Li Le's words, without hesitation, with a curious smile, she said straightforwardly: "What service? Why haven't I heard of it?" What other services does your intermediary company provide?"
Seeing the landlord's smile, Li Le seemed to feel that he was trying to fool her, so he quickly smiled, his face changed, and he explained seriously: "In fact, this is Sister Jiang. Now, in a big city, you are like going north. Guangzhou and Shenzhen have a kind of agency service, that is to say, if you are busy, or if you don't want others to disturb us, you can directly entrust us with the sale of the house.
At that time, we will find customers for us, promote the house, and then we will contact you alone, so you don’t have to answer so many intermediary calls and harassing calls every day. After all, many intermediaries will call you regardless of whether they have customers or not. , to contact you, to see the house every now and then, the time is very trivial, and it is quite time-consuming for you, isn't it? "
"Shouldn't I let you sell it now? Is there any difference between the agency you mentioned and the non-agent?"
Sister Jiang smiled and then asked curiously.
At this time, hearing that Li Le had started communicating with the landlord, Shen Jiaqi and Li Jinsong, who were wandering around the house, also slowly gathered together, and 'surrounded' the landlord, Sister Jiang, in the middle.
"Of course there is Sister Jiang. If you leave it to our agent, then in the future, we will contact you in a single line. You can just tear down your confidence. As long as there is a house inspector, Xiao Shen will directly give it to you. You call, and then make an appointment with you, if other companies ask you about the house, you can directly ask them to find Xiao Shen!"
Li Le explained with a smile.
"Aren't I passive like this? I only let you sell it, and they don't sell it. Would they be willing? I want to sell the house to sell it quickly? And in this way, won't it delay my selling the house?"
A hint of doubt appeared on Sister Jiang's face, and she asked inexplicably.
"Actually, this is not the case. In this way, we will sell more vigorously. Sister, think about it, there are so many real estate properties in Dingzhou, and they have issued a lot of houses, but none of them are fully promoted by them, so the sale is very expensive. It depends on luck, and our Wanjia Real Estate is a leading large company in Dingzhou, with only four or five stores and a population of thirty or forty.
If we sign an agency agreement with you, our whole company will promote our house. Then, we have an intermediary association, and there are many intermediaries in the group. We advertise our house in groups every day. Think about it, what kind of strength is this? Can our house still sell quickly? "
Li Le was well prepared, so he didn't hesitate or get stuck in answering the landlord's sister Jiang's question, and he did it in one go, speaking with confidence.
Li Le's prepared answer obviously had a certain effect. A smile appeared on the face of the landlord, Sister Jiang, and then she thought about it for a moment. Then, the smile on her delicate face became even bigger: "I... The house really wants to be sold quickly, so if you can sell it for me quickly, I can still consider it!"
When they heard that the landlord Sister Jiang first allowed Li Le to continue Sister Jiang's exclusive work, Shen Jiaqi and Li Jinsong showed excitement and excitement on their faces at the same time.
Both of them are sensible people and know that they cannot interrupt at this time. As a newcomer, Shen Jiaqi certainly knows that she cannot talk too much at this critical moment, while Li Jinsong, as a newcomer who has been in the industry for a month, of course knows better. The importance of this moment.
The two stood there straight, waiting for Li Le's 'performance'.
"Sister Jiang like this, I want to know why we are selling the house now? Are we in a hurry to sell? Then, how much room is there for the price of our house? Can you tell me roughly?"
Li Le still had a smiling face, and began to ask the landlord about the situation.
Hearing Li Le suddenly ask this again, the originally strong smile on the landlord's face suddenly diminished, and then he replied with some inconvenience on his face: "Listen carefully, selling a house Do you still need to ask this? Is this not within the scope of your work!"
Hearing that the landlord had become defensive, as if he had rejected him, Li Le knew that this was the time to express his sincerity.
Ever since Li Le wanted to work in the real estate industry, he set a goal for himself, that is, not to be a follower in the real estate industry, but to be a leader in it.
He warned himself not to underestimate every list, not to underestimate every landlord and customer, and then, to help his customers as much as possible, to help as a friend, not as a bystander.
In this way, it may be better to communicate with customers, to better enter the world of customers, and then to achieve the realm of real empathy, to develop new customers into old friends, so that they can also introduce customers to themselves , endlessly, endlessly.
In layman's terms, it is relationship marketing, because when Li Le was in college, he heard his teacher talk about the importance of personal connections.
Therefore, he who came from a common background and an ordinary family background chose the real estate sales industry in order to contact more people, serve more customers of different levels, accumulate a network of contacts for himself, and pave the way for his future.
This aftertaste and thought in Li Le's heart seemed to last for a long time, but it was only a matter of a moment.
Although he saw a hint of wariness and suspicion from the landlord, Li Le still stood still and explained to the landlord, Sister Jiang, with a smile: "Sister Jiang, we may be meeting for the first time, don't you Knowing me, it's understandable. My original intention in real estate sales is not simply to buy or sell houses for clients, but to serve clients, real service.
I think that if you want to truly serve customers, you have to make friends with customers and really think about problems from the perspective of customers. Where the demand is and where the customer's pain points are, we can provide better services or extended services! "
At this moment, Shen Jiaqi and Li Jinsong, who had seen the displeasure on the landlord's face, couldn't help feeling nervous for Li Le. From their nervous faces, it could be seen that they were not sure about the landlord's thoughts. I don't know how to deal with it.
However, after Li Le's in-depth explanation, the two of them were a little surprised. Their expressions were like watching a driver who just knew how to drive play a difficult drift.
"Hehe, young man, you are quite good at chatting. This is the first time an intermediary has chatted with me like this!"
There was another smile on Sister Jiang's delicate face, and then she continued to say calmly: "However, what you said is also so reasonable, it makes people listen to it very comfortably, then I will tell you Say it, say it!"
Hearing that Sister Jiang had believed in him, Li Le was very excited.
This was his first attempt to sign an exclusive. He didn't have much experience, but what he said was from his heart.
For the first time, he felt that using his sincerity to face customers, the income he earned was really much more beneficial than simply grinding his mouth and showing off his skills.
(End of this chapter)
Sister Jiang stood there with a smile on her face, staring at Li Le. After listening to Li Le's words, without hesitation, with a curious smile, she said straightforwardly: "What service? Why haven't I heard of it?" What other services does your intermediary company provide?"
Seeing the landlord's smile, Li Le seemed to feel that he was trying to fool her, so he quickly smiled, his face changed, and he explained seriously: "In fact, this is Sister Jiang. Now, in a big city, you are like going north. Guangzhou and Shenzhen have a kind of agency service, that is to say, if you are busy, or if you don't want others to disturb us, you can directly entrust us with the sale of the house.
At that time, we will find customers for us, promote the house, and then we will contact you alone, so you don’t have to answer so many intermediary calls and harassing calls every day. After all, many intermediaries will call you regardless of whether they have customers or not. , to contact you, to see the house every now and then, the time is very trivial, and it is quite time-consuming for you, isn't it? "
"Shouldn't I let you sell it now? Is there any difference between the agency you mentioned and the non-agent?"
Sister Jiang smiled and then asked curiously.
At this time, hearing that Li Le had started communicating with the landlord, Shen Jiaqi and Li Jinsong, who were wandering around the house, also slowly gathered together, and 'surrounded' the landlord, Sister Jiang, in the middle.
"Of course there is Sister Jiang. If you leave it to our agent, then in the future, we will contact you in a single line. You can just tear down your confidence. As long as there is a house inspector, Xiao Shen will directly give it to you. You call, and then make an appointment with you, if other companies ask you about the house, you can directly ask them to find Xiao Shen!"
Li Le explained with a smile.
"Aren't I passive like this? I only let you sell it, and they don't sell it. Would they be willing? I want to sell the house to sell it quickly? And in this way, won't it delay my selling the house?"
A hint of doubt appeared on Sister Jiang's face, and she asked inexplicably.
"Actually, this is not the case. In this way, we will sell more vigorously. Sister, think about it, there are so many real estate properties in Dingzhou, and they have issued a lot of houses, but none of them are fully promoted by them, so the sale is very expensive. It depends on luck, and our Wanjia Real Estate is a leading large company in Dingzhou, with only four or five stores and a population of thirty or forty.
If we sign an agency agreement with you, our whole company will promote our house. Then, we have an intermediary association, and there are many intermediaries in the group. We advertise our house in groups every day. Think about it, what kind of strength is this? Can our house still sell quickly? "
Li Le was well prepared, so he didn't hesitate or get stuck in answering the landlord's sister Jiang's question, and he did it in one go, speaking with confidence.
Li Le's prepared answer obviously had a certain effect. A smile appeared on the face of the landlord, Sister Jiang, and then she thought about it for a moment. Then, the smile on her delicate face became even bigger: "I... The house really wants to be sold quickly, so if you can sell it for me quickly, I can still consider it!"
When they heard that the landlord Sister Jiang first allowed Li Le to continue Sister Jiang's exclusive work, Shen Jiaqi and Li Jinsong showed excitement and excitement on their faces at the same time.
Both of them are sensible people and know that they cannot interrupt at this time. As a newcomer, Shen Jiaqi certainly knows that she cannot talk too much at this critical moment, while Li Jinsong, as a newcomer who has been in the industry for a month, of course knows better. The importance of this moment.
The two stood there straight, waiting for Li Le's 'performance'.
"Sister Jiang like this, I want to know why we are selling the house now? Are we in a hurry to sell? Then, how much room is there for the price of our house? Can you tell me roughly?"
Li Le still had a smiling face, and began to ask the landlord about the situation.
Hearing Li Le suddenly ask this again, the originally strong smile on the landlord's face suddenly diminished, and then he replied with some inconvenience on his face: "Listen carefully, selling a house Do you still need to ask this? Is this not within the scope of your work!"
Hearing that the landlord had become defensive, as if he had rejected him, Li Le knew that this was the time to express his sincerity.
Ever since Li Le wanted to work in the real estate industry, he set a goal for himself, that is, not to be a follower in the real estate industry, but to be a leader in it.
He warned himself not to underestimate every list, not to underestimate every landlord and customer, and then, to help his customers as much as possible, to help as a friend, not as a bystander.
In this way, it may be better to communicate with customers, to better enter the world of customers, and then to achieve the realm of real empathy, to develop new customers into old friends, so that they can also introduce customers to themselves , endlessly, endlessly.
In layman's terms, it is relationship marketing, because when Li Le was in college, he heard his teacher talk about the importance of personal connections.
Therefore, he who came from a common background and an ordinary family background chose the real estate sales industry in order to contact more people, serve more customers of different levels, accumulate a network of contacts for himself, and pave the way for his future.
This aftertaste and thought in Li Le's heart seemed to last for a long time, but it was only a matter of a moment.
Although he saw a hint of wariness and suspicion from the landlord, Li Le still stood still and explained to the landlord, Sister Jiang, with a smile: "Sister Jiang, we may be meeting for the first time, don't you Knowing me, it's understandable. My original intention in real estate sales is not simply to buy or sell houses for clients, but to serve clients, real service.
I think that if you want to truly serve customers, you have to make friends with customers and really think about problems from the perspective of customers. Where the demand is and where the customer's pain points are, we can provide better services or extended services! "
At this moment, Shen Jiaqi and Li Jinsong, who had seen the displeasure on the landlord's face, couldn't help feeling nervous for Li Le. From their nervous faces, it could be seen that they were not sure about the landlord's thoughts. I don't know how to deal with it.
However, after Li Le's in-depth explanation, the two of them were a little surprised. Their expressions were like watching a driver who just knew how to drive play a difficult drift.
"Hehe, young man, you are quite good at chatting. This is the first time an intermediary has chatted with me like this!"
There was another smile on Sister Jiang's delicate face, and then she continued to say calmly: "However, what you said is also so reasonable, it makes people listen to it very comfortably, then I will tell you Say it, say it!"
Hearing that Sister Jiang had believed in him, Li Le was very excited.
This was his first attempt to sign an exclusive. He didn't have much experience, but what he said was from his heart.
For the first time, he felt that using his sincerity to face customers, the income he earned was really much more beneficial than simply grinding his mouth and showing off his skills.
(End of this chapter)
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